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FashionHub
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fashionhub.co.za

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1.8 5 Complaints
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FashionHub Complaints 5

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9:06 am EST

FashionHub ld kurthi ordered old faded saree received

What's ordered they are sending different damaged item kurthy ordered an old sari sent to me site is not working, whatsapp number not working, 9601354161cheating.. Rs 549 lost
What a online business looting from public my number is [protected]
Complaints can't be registered some problems to upload.. This is too much
I want to return the item and get the amount refunded,

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Neeraj Kori
IN
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May 04, 2019 11:29 am EDT

What's ordered they are sending different damaged item (shirts) ordered an old sent to me site is not working, cheating to me . Rs 999 lost. My order & invoice no. [protected]
What a online business looting from public my number is [protected]
Complaints can't be registered some problems to upload.. This is too much
I want to return the item and get the amount refunded,

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2:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

FashionHub no delivery and zero correspondence

I ordered goods on the 2 November 2017. After numerous mails I still haven't received anything and I now don't get any replies to my mails. Surely this should not be allowed. Surely Fashion Hub should be liable to repay the money they have stolen or else they should deliver the goods as promised. Especially after their customers have been patient and accommodating

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2:14 am EST
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FashionHub order not delivered after two months of ordering

I placed an order for a dress at Fashion on the 16 of November 2017, order was confirmed on the 17/11/17 and I was promised that the order will be delivered on the 15/12/18 latest. Later fashion hub sent an email to say that my order will be delivered the 03/01/18 latest and the order is still not delivered.

Order no: 19921

Can you please assist with a refund.

my contact:[protected]
Name : Mahlatse Molokomme

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Is FashionHub Legit?

FashionHub earns a trustworthiness rating of 85%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates FashionHub highly, which means their services are pretty reliable. Despite this, their 20% complaint resolution rate raises questions. We recommend users check reviews and complaints about FashionHub to understand what to expect from them.

We found clear and detailed contact information for FashionHub. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Fashionhub.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fashionhub.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Fashionhub.co.za has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fashionhub.co.za may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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5:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FashionHub scammers

I paid for my order on the 28th of July 2017 and my order was supposed to take 14 working days. After almost a month without any communication from them I emailed them, the lady by the name of Christina assured me that I will get my order latest on the 5th of September 2017

I was so angry because the agreement was, I will get my order after 14 days. On the 7th Sep I emailed and asked her what was going on and we ended up exchanging not so nice emails back and forth and I demanded my money back same day

I gave her my banking details and she told me my refund will reflect after 7 days on my bank, till today I still don't have my money back nor my order

These people are scammers now my emails goes un-answered. I want my money back

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6:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
FashionHub has left an official reply on this complaint.

FashionHub bad experience

I have ordered a pair of shoes from this site and it took them over three months to deliver! All that time they ignored my messages and I already thought that I lost my money, but then my order finally arrived. I opened the box and was very disappointed because the size was incorrect! Shoes were very small and did not fit. Contacted FashionHub and asked for a refund, but as always they ignored me and I never ever received a reply. Very stressful experience!

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Praveen Reddy
IN
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Jul 21, 2019 12:35 am EDT
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Damaged product and also different product so that I want to return my order please help me

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Brinjit
IN
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Apr 15, 2019 11:24 am EDT

I had ordered for 3jeans shirts and I had received 3 other shirts of very low quality which I haven't ordered .
And it's fraud...

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I ii
IN
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Aug 20, 2018 5:57 pm EDT
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My watch is not working due to some reason that's why I want to replace my watch

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Overview of FashionHub complaint handling

FashionHub reviews first appeared on Complaints Board on May 23, 2016. The latest review ld kurthi ordered old faded saree received was posted on Nov 9, 2018. The latest complaint bad experience was resolved on May 23, 2016. FashionHub has an average consumer rating of 2 stars from 5 reviews. FashionHub has resolved 1 complaints.
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  1. FashionHub Contacts

  2. FashionHub phone numbers
    +27 11 568 0122
    +27 11 568 0122
    Click up if you have successfully reached FashionHub by calling +27 11 568 0122 phone number 1 1 users reported that they have successfully reached FashionHub by calling +27 11 568 0122 phone number Click down if you have unsuccessfully reached FashionHub by calling +27 11 568 0122 phone number 8 8 users reported that they have UNsuccessfully reached FashionHub by calling +27 11 568 0122 phone number
  3. FashionHub emails
  4. FashionHub address
    Block B, 12 Capricorn Rd, Paulshof ext 40, Johannesburg, 2056, South Africa
  5. FashionHub social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all FashionHub contacts
FashionHub Category
FashionHub is ranked 608 among 724 companies in the Fashion and Style category

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