ChefsCloset.com
Reviews and Complaints

ChefsCloset.com is the perfect website for anybody who loves to cook and work in the kitchen. I had a fantastic time browsing through their collection of chef coats from some of the best brands in the world. The best thing about Chefs Closet is the outstanding customer service- the staff is incredibly helpful and friendly.

I have ordered from ChefsCloset.com multiple times and I have never been disappointed. The shipping is always incredibly fast! I have received my orders within 2-3 days of purchase every time. The quality of the products is phenomenal, and the website itself is very user-friendly.

Overall, I would definitely recommend ChefsCloset.com to anybody looking for high-quality chef apparel. It's a great experience to work with this company, and I really appreciate their dedication to customer satisfaction. If you're in the market for chef apparel, check out ChefsCloset.com today!

So, I recently made an order from Chefscloset.com for a new pair of work shoes. Honestly, I was super excited to get them and start using them at work, but the whole experience ended up being a bit of a downer.

First off, the shipping took way longer than expected - like, way, way longer. It ended up taking so long that I had to go ahead and buy another pair of shoes just so I could have something to wear to work in the meantime. Normally I wouldn't mind waiting a bit longer for shipping, but this was really pushing it.

Then, when I finally did receive my shoes in the mail, they turned out to be the wrong size. I don't know if this was an error on my part or theirs, but either way, it was pretty frustrating. I tried to reach out to customer service to see if I could exchange them for the correct size, but they were absolutely no help whatsoever.

To make matters worse, when I asked if I could return the shoes (which were still completely unopened and unused, mind you), I was told that I would have to pay for the return shipping myself. Who does business this way, seriously? It felt like such a shady move and really rubbed me the wrong way.

Overall, I was pretty disappointed with my experience ordering from Chefscloset.com. I really wanted to love their product and support their business, but between the slow shipping, wrong sizing, and unhelpful customer service, it just wasn't meant to be.

I recently ordered three pairs of chef pants from ChefsCloset.com, but unfortunately, they arrived a bit too big. I had ordered XL, but it turned out that I really needed L. Additionally, I had accidentally ordered striped pants instead of the checkered ones that I intended to get.

I reached out to customer service to see if I could return them, and they initially approved it. I went ahead and paid the shipping costs to send them back, hoping to get a refund or exchange for the correct size and pattern.

However, much to my disappointment, they ended up rejecting my return and sent the pants back to me instead. This was quite frustrating, especially considering that I had already spent $40 on these pants that I can't even wear.

Overall, I have to say that I'm pretty disappointed with their customer service and won't be recommending them to anyone else. It's frustrating to spend money on something that doesn't work out and then not be able to return it, especially if the company promises that they'll take care of it for you.

Ordered some chef coats from ChefsCloset.com which is owned by Imperial Textile and I gotta say, I wasn't too impressed. I got my package and the coats were way too big for me. I tried talking to their customer service about it and they straight up told me that they can't accept any returns for the coats. I mean come on, not even the one that was still in the package?! What a bummer.

Honestly, this had to be the worst customer service experience I've ever gone through. It's always a big risk when you order clothes online and it's a huge disappointment when it doesn't fit you right, but to have no option to return? That's just plain wrong. So be warned, if you're looking to purchase some chef coats or any other uniform items from ChefsCloset.com or their sister site UniformAndLinens.com, make sure you get the size right or you'll be stuck with it.

Overall, I was really let down by their customer service. It's a real shame and a waste of money. Make sure you know what you're buying before you buy.

I was lovin' the goods that I was getting from ChefsCloset.com until my last order came in 4 items short. I was mad, mad, mad, because I needed those items for my chef gigs. I decided to hit up their customer service to see if they could help me out. The lady on the other end of the line was cool and all and told me she'd get back to me. I was already anticipating a long wait time, but she actually did hit me back the very next day!

But then, things got messed up real quick. She told me that based on the weight of my package, the order was good to go when it left the facility. Like, what?! I know I ain't crazy, I'm missing 4 shirts! I even told them they need to double-check their scales, but now I ain't heard back from 'em. I done placed 3 orders in under a month and they ain't getting my business again until they give me my shirts, ya hear?