BAERSkin Hoodie
Reviews and Complaints

I wouldn’t recommend ordering from BÆRSkin. I waited over a month, and my order still didn’t arrive even though I already paid for it. The hoodie is pricey, and it feels like the company is just enjoying the money I paid in advance.

In my case, I used an international card, and after waiting so long, I decided to cancel my order. But here's the kicker—I ended up losing money because of the currency exchange when they refunded me. They didn’t cover that loss, which isn’t fair at all. Meanwhile, they’ve already benefited from holding onto my payment. Overall, it’s been a frustrating experience.

I ordered multiple items and then never received them and never received any additional communication from them. I suspect they are using Artificial Intelligence to respond to complaints and create fake positive reviews. I finally disputed the charge with my credit card company to get a refund. DO NOT believe the hyped up reviews. Order at your own risk!

Be warned. Any positive reviews must be fake.
This company draws you in with all their ads and then takes your money and runs. Product never shipped (even though website says 10-14 days for delivery), had to email / message / call probably at least a dozen times before I finally got a response after posting a bad review on another site. Then they tell me that the product I ordered was a "preorder" and is now late "restocking". Not only is it impossible for both of these to be true, but nowhere on the site or the confirmation email did it state this. Now I'm out hundreds of $$ and have nothing to give for Christmas presents. And they, of course, won't reply to messages/emails asking for a refund.
Total scam. So disappointed

I ordered a Baerskin hoodie and got verification and tracking number on December 4th. I have emailed numerous times and gone to the website to do the live chat and was told I'd get an email. My order number is CC71CCAR. I have ordered items from Temu (China) that have gotten here way quicker. I am frustrated because this was supposed to be a Christmas gift.

I placed an order early December, and received in about a week or so. I ordered a Medium, when I should have ordered a large. I reached out to customer service last week, and didn't hear back. Subsequently, I have emailed twice more, and still have not heard back, except for the generic "we received your message". Where I was once excited about Baerskin, I am now extremely annoyed and am waiting to hear back from them so I can return my product and purchase a similar item from a competitor. My order number is Q7QVZCMC

Ordered two hoodies, which were sent to the wrong address. Emailed the company, "Jess" said if we didn't receive them they would re-send. I didn't receive them and contacted the post office, with which I had submitted a forwarding address. The post office investigator called me back to say this company doesn't forward packages because they don't want to pay more shipping and the company's guidance to the post office is to dispose of the items. I phoned AND emailed the company, twice, and have yet to receive a response (it's been a week since I last contacted them). Apparently, Ms. "Jess" didn't know what she was talking about. This company seems shady to me and how they stay in business is a mystery. Just not responding is never good business practice and karma will catch up with the greedy scammers.

I ordered a hoodie on November 30th. I have called, left messages, sent emails with no response. Probably over a dozen. I have not received any tracking information on my hoodie. I need it for Christmas since my son is in college and goes back to school soon afterwards. I also looked at this site before and sent an email to Stephanie with no response. Can someone please email me with information on my order? I have no idea what to do anymore. PLEASE CONTACT ME!

I ordered a hoodie that was supposedly shipped. The tracking info is absolute garbage with no actual info provided. I emailed multiple times and left voicemail with no response at all. I can't even say what the product is like because I don't know where it is and can't get anyone at this company to contact me back! Extremely disappointing and I'll never recommend this company.

My spouse ordered one of these Hoodies, then unexpectedly died. This order arrived after her death, so I sent it back via UPS store, it was never opened and was in the original envelope with the label on it. I contacted the company via email a couple weeks later, because they would not answer any phone calls. I explained the circumstances to them and asked that they credit the amount back to the credit card. After going round and round with them for 3 months. They write back and say, no they they will not refund the money. Pretty rude in my opinion. I would NEVER do business with company again. Of all the companies I sent items back for refunds, these were the only ones who gave me a hard time. buy at your own RISK.

I ordered 3 jackets. We did not like how bulky the cuffs were on them so I have been reaching out to baerskin tactical for almost 3 weeks now for a return. I have emailed and chat on their web site and I still have not received one response back? I called, only an automated service no live people... this has been by far the worst return process I have ever encountered.

Get a size up, folks! The BAERSkin Hoodie is one cozy piece of clothing, but the sizing can be quite tricky. If you're an American man, be wary that this hoodie runs a bit smaller than the usual sizes. I found the shoulders to be quite tight, and the hand pockets barely fit my hands. I think the opening zipper for the hand pockets should be longer and deeper. My hands barely fit in there!

However, the material used in making this hoodie is thick and warm. It definitely retains body heat well. As much as I love my hoodie, I will have to purchase a bigger size if I want to be more comfortable. I suggest that you do the same thing too. Never underestimate how important it is to be comfy and snug in your clothes!

I wore my BAERSkin Hoodie during the colder months, and it really did keep me warm. However, I had to be careful when washing it. The instructions say that it's best to drip dry and not use a dryer. I accidentally put it in the dryer once, and it did shrink a bit. So, definitely stick to the instructions on the care label.

Overall, I think this hoodie is definitely worth the purchase. Just be sure to size up!

So I wanted to give my opinion on the BAERSkin Hoodie that I recently purchased from baerskinhoodie.com. I must say, both my son and I were real deal excited about getting these hoodies. However, as soon as we received them, our excitement turned into a real disappointment.

First of all, the delivery took nearly a month to arrive, and when they finally did, the quality of the product was below average. It appeared as if it was made from cheap material, and there was no liner either. The stitching was showing and it also turned out to be thin, unlike the advertisement on their website. Here in the Midwest, winter is real chilly, and both my son and I were freezing in these hoodies.

Furthermore, I had some concerns and questions about the product and tried to get in touch with their customer service. Unfortunately, they didn't have any phone number that I could call and only mentioned an email address. However, after sending multiple emails, they didn't get back to me. It's a real deal shame when companies don't have good customer service to help people when things go wrong.

I must admit that I am pretty bummed about spending my hard-earned money on these hoodies, in the end, they're just a real deal scam. I should have read more reviews online before buying, but I was too excited to have matching hoodies with my son. Anyway, after some hassle, my CC company reversed the charge, and I learned an important lesson about being extra careful with online shopping.

Honestly, my advice would be if you want a hoodie like this, don't purchase it from baerskinhoodie.com. Instead, try finding the same product from different brand names on Amazon, which probably come from the same factory in China. It's just so much easier.

I don't suggest doing business with BAERSkin Hoodie, they cheated me out of . I bought this top on December 8th, but haven't seen it yet. There's no phone number to call, and the chat on their website doesn't work, it just asks for your email and that's it (which they never reply). The only way to reach out is emailing them, so I did. I asked about the whereabouts of my purchase, but haven't heard back since. It's already been 3 days since that email was sent, and there's still no reply. I sent another email asking why I haven't heard back yet and turns out they blocked me from sending them messages! This is just absolute nonsense! One might say this to be a bad faith way of doing business. Trust my advice and the many negative reviews online. Keep a good distance from these people. They are far from being trustworthy merchants.

At first, I was a bit hesitant to order the BAERSkin Hoodie from baerskinhoodie.com since it was a bit pricey for me. However, the more I read into it, the more I thought it might be worth the investment. The wait time was about three weeks, which is not my favorite thing, but I figured it would be worth it if the hoodie was as good as it was said to be.

Finally, when it arrived, I was so happy. The smile on my face was huge. It's not often that I get that excited about receiving a product. The material is so soft and comfy, not rough or itchy like some other materials can be. I even wore it in springtime and I'll probably do the same in the fall, but I might have to put it away during the summer. Who knows, though? Maybe I'll even wear it then!

This hoodie is made out of high-quality material with plenty of pockets, which is really nice. I hope you enjoy it as much as I do. It's well worth the investment.

I ordered one of those BAERSkin Hoodies from their website for me mate. Took quite a while to come, I tell ya', and I was gettin' a bit agitated 'cause I wanted to give it to him for his birthday. Them customer service people couldn't give me an exact date of delivery, but the fella that helped me was real patient and explained the situation, so I guess it was all right in the end.

When the hoodie arrived, I gotta say, it was really impressive. The quality was matchin' the price, and the design was so cool, I reckon he's gonna be over the moon when he sees it. And it ain't too heavy, which is good for me, I don't like luggin' around too much stuff. Even though I didn't give it to him just yet, I can tell it was well worth the wait.

I was curious and went back to their website, and I noticed they got hoodies for the ladies now. Makes me wanna get one for meself too. I just hope it won't take as long as the first time I ordered. I'll definitely letcha know what happens!

Overall, it was a great experience dealing with BAERSkin Hoodie. Sure, it took a while to come, but the customer service people were helpful, and the product itself was fantastic. Can't wait to see how me mate likes his new hoodie.

I bought this BaerSkin Hoodie (baerskinhoodie.com) as an anniversary present for my hubby. But boy oh boy, was I in for a shocker! It got to me super late, a whole 2 weeks after the anniversary. Can you imagine my frustration? I ain't no happy camper, folks. I mean, I placed my order over 2 weeks before the big day. What happened there? And guess what, folks? As soon as my fella tried it on, we noticed some flaw in design. It's zippered on the wrong side, and it's like some woman's jacket. You know, I'm no rocket scientist, but I know this ain't right. This could've been a disaster if I knew beforehand that it was shipping all the way from China. It'd have been a big mistake and I wouldn't have bought it, never in a million years. But, the material is premium and it fits like a glove. The pockets are pretty cool too. Now, it gets even worse when you read that the zipper falls apart after being washed. I mean, that's even worse than the zipper being on the wrong side, right? Folks, it's so disappointing! I can't believe it cost me on discount, supposedly 60% off. Ain't that something? And get this, they say it's retailed at over ! That's daylight robbery, if you ask me. Honestly, I wouldn't recommend this hoodie at any price, not even to my enemies. Can you imagine what a joke of a present it'd make if I bought it for our 4 sons and son-in-law for Christmas this year? It's just not worth it, folks.

I ordered the BAERSkin Hoodie from baerskinhoodie.com and was really excited for it to arrive. When it finally did, I eagerly tried it on, only to find that it was way too small for me! I was really disappointed and upset. I immediately sent an email to the company, but I haven't heard back from them yet. I've sent a total of five emails now, but still no response. It's been over a month since my initial email and my frustration is growing by the day.

What's even more frustrating is that when I tried to call their "phone number," it was a Verizon business number that kept saying "User Busy" no matter what time of day or night I called. I'm really starting to wonder if this company is even legitimate, or if they're just collecting people's money and not responding to any inquiries or concerns.

My 14-day exchange or return period will expire soon and I'm really worried that I won't be able to return or exchange the hoodie. I'm really disappointed in this company and their lack of customer service. I feel like I've been scammed and I wouldn't recommend this company to anyone.

Baerskinhoodie.com may have a decent product, but their customer service is atrocious. I'm not sure if the company is even based in Delaware, which is the address they're using, but regardless, they should be embarrassed by their lack of response and customer service. I hope that other potential customers are wary before ordering from this company and don't end up like me - frustrated and disappointed with their purchase. I wish I could give them no stars or even a half star, but unfortunately, one star is the lowest rating I can give.

I ain't gonna lie, but ain't nobody got time and money fo' this company. Yo, let me share my experience with y'all. So, I got myself a BAERSkin Hoodie from their website on 11/28/22 cuz I thought it would be lit af Christmas present for my boo. They promise on their site that it'll be delivered in 10-14 days, but yo, it took 44 days! Can you believe that? And guess what, they manufacture it in China! I was so pissed, I sent 'em several emails askin' for the reason of delay and demanding a refund, but all I got was some generic emails offerin' 20% discount on my next order. Not happenin'!
Now, let's talk about the hoodie itself. The zipper on it was oriented for a female body, which my hubby instantly noticed. It's supposed to be a fleece jacket with extra pockets, but to be honest, it ain't any warmer than a regular cotton hoodie that you can score for like 15 bucks at Wal-Mart. Why pay so much fo' nothin' special?
The customer service was trashy and the product was hella expensive for such poor quality. They ain't got no empathy or sympathy for their customers once you fail to get your product as promised on their website. I didn't even bother to send it back cuz it wasn't worth the money or time to deal with them again. I suggest y'all stay far away from this company. Beware!

Do not make the same mistake that I did! If you're considering buying a BAERSkin Hoodie, be aware that you might encounter some serious issues with communication and service before and after your purchase.

Let me tell you about my own experience: I placed an order for four hoodies on October 30th, 2022, and paid a total of . All appeared to be well, as I received an automated email confirming my order was received. After that, though, I heard nothing from the company until November 17th, when I received a second email saying that my product was being shipped from China.

I must admit, I was pretty surprised to find out that my hoodie was made in China, as I was under the impression that these products were manufactured in America or Europe. From the moment I learned about the Chinese production of the product until November the 17th, I felt worried about the situation, which added a lot of unnecessary stress to the situation.

Things only got worse when I tried to contact Baerskin via phone and email to cancel the order and got no response. As days passed, I felt much more frustrated and started losing hope. Eventually, on November 18th, I got an email from a company called MyNuve, telling me that the product had shipped. This was the first time I'd ever heard of them.

I attempted to respond to the email and request that the order be cancelled, but didn't get a reply until November 28th, which told me that the product had already shipped and couldn't be stopped. As fate would have it, my package arrived on November 30th.

Out of sheer disappointment during Black Friday sales, I shipped the package back to the company the next day, unopened and noted that I did so in an email to MyNuve. Almost a week later, I got an automated email asking me if I liked the product. When I replied and told them that I returned it unopened and explained my frustrations they asked me where it was and became difficult until they finally replied and informed me that they couldn't give me a refund because their terms indicate that they can only accept packages sent to the address provided and prepaid.

Needless to say, I was left feeling quite frustrated and upset about the whole experience. The communication and service were terrible, and customer satisfaction wasn't even a consideration. I ended up losing my money, with no hope of getting it back.

So, if you're thinking about buying a BAERSkin Hoodie, do yourself a favor and steer clear of both Baerskin and MyNuve. Trust me; you don't want to go through this same frustrating experience.

I placed an order for a baerskin4-navy-m for $79.97 on Dec 18, 2024 and charged to Pay Pal. In addition an error was made in ordering where I got charged $107.90 for a baerskin4-navy XL. I sent an immediate reply saying the XL hoodie was a mistake and removed from the order. However my Pay pal account was charged $107.90. I have heard nothing back from BAERskin on removing the $107.90 charge or any shipping information from the company
on the order for $79.97

Ordered December 10th and nothing no confirmation or email. But yet klarna has been taking money for payment so the order did go through. Multiple phone calls (no answer only voicemail and Multiple emails and chats with no response. Terrible company ant this point. To not return contact in any way is irresponsible as a business. The fact that my teen worked her but off fie the $$ for this gift and to be scammed/ ghosted despicable. Hopefully people see this before ordering!

I ordered these items on 29 November 2024 and I received confirmation that payment had been received and that the orders were being processed and would be shipped.

The order numbers are 4POG693M and D9FU2CWT.

I ordered these items as Christmas presents well in advance.

I have not heard a thing since.

I had ordered a hoodie previously and expected the same high standard of service as previously.

I ordered a hoodie/rain jacket front Baerskin Tactical on Nov. 30, 2024. Payment was made via PayPal. I received an email with the ID number and then...nothing. I've called, sent texts, emails. No response. So, basically, they've stolen $169.95 from me. And they obviously aren't interested in resolving this. No communication. Customer service is nonexistent.

I ordered my BaerskinTactical hoodie for my fiancé for Christmas. I ordered it on Dec 3. I have tried to call several times and to no avail. I have emailed them several times and nothing. I have called them several times and cannot reach them. I thought that this would be a nice gift for him with my limited income. Now, I have nothing! I was buying an American product.

Ordered early December 2024. They sent info on 12/15/24 saying it had reached transport dispatch hub, tried international tracking number - said same no further information to today. Called, left messages, emailed several times. They sent email back that they got my email and would look into it. No further information. This company is all bots, no real people. Do NOT order from them! They have worst customer service in the world! I called my Credit card company opened a dispute as I told them I would. I contacted NYS Attorney General and filed a consumer fraud complaint today. O told them I would do that as well. I advise everyone having trouble with them to contact their state attorney general and file consumer fraud complaint against them. They are thieves.

Hello,
I am once again writing to complain about BAERSkin tactical. I waited about one month for them to finally send me a prepaid shipping label for the XXL jacket I wanted to exchange. I returned the XXL jacket on Thursday, 12/12. UPS confirmed BAERSkin received it Monday, 12/16. I am still waiting for the XL jacket. The customer service rep stated as soon as the return label was used, they would process the exchange. I still haven’t received the XL jacket. I would like a confirmation email with a tracking number so I can track the exchange. I am so disappointed in the lack of communication from BAERSkin. It shouldn’t be this difficult or frustrating to make an exchange!

ORDERD 12-4-24. Have emailed several times and I get nothing. This is an order for a Christmas gift and it still has not arrived. Order XJDRZJXJ. The last I found something was that my order was going through customs? What the ? where is coming from that it has to go through customs? I only found that by accident from an email that didn't even show up in my inbox that was supposedly sent on 12-13. I found it by doing a search for emails from you all. I found all kinds of other emails that were trying to sell me more stuff. Why would I order more stuff when I don't even have the first thing I ordered? You need to improve a ton! I certainly won't be recommending your company. Are you a real company or what exactly? Get back to me. You have my information!

I ordered a tactical hoodie for my husband 15 days ago hoping it would arrive before Christmas. It appears the hoodie has not shipped yet as there is no tracking information. I sent a message via their AI bot about acc vs week ago and still no helpful info. These hoodies are too expensive to have to deal with 0 customer service help. I’m thinking about canceling my order but based on other complaints here I’m afraid I won’t get a refund. Please advise how I can find out why there is such a long delay on fulfilling my order. And if I need to cancel it, how can I be sure I will receive a full refund? Thank you.

Placed order on December 3rd. They have never shipped or given even promised tracking number.
Have made calls, instant chat just says " they will be back soon". Was told I would receive a tracking number yesterday. Email was not answered yesterday.
Very disappointed.

Stephanie's email Dec 9th.

Hey T. - We’ve confirmed your order. We'll let you know as soon as your order leaves our warehouse.

 

 

Order number JPU3BTQR

Shipping address:

To: T.
BAERSkin Tactical Hoodie 4.0

Option: Stealth Black, 3XL

Price: USD 99.95

Quantity: 1

Subtotal: USD 99.95

 

Payment method:

Card | Mastercard

Items total:

USD 99.95 

Shipping:

USD 0.00 | Free

Order Total:

USD 99.95

 

 

As a thank you...

GET USD20 OFF on your next purchase over USD50!
Don't miss out. Offer ends in 24 hours.

CODE: TKSBAERSKIN

Valid only at baerskintactical.

I ordered a hoodie from you on Dec. 9 (order 3QR8JBN2) and got an email confirming my order. I also got an order confirming payment of said order, with a link to view my order online. When I click on the tracking number, under the area that states that 'your order is on the way!", the number doesn't lead you anywhere, and doesn't work with any of the usual delivery companies in our city.

I highly doubt the item will reach me by Christmas, and after reading all the terrible reviews, I'm not sure it will reach me at all!

PLEASE CANCEL MY ORDER.

I have placed an order on November 29th. I've yet to receive my order that is for a Christmas present. I've emailed you and you stated someone would reach out to me and that's been 1/2 a week ago. I click check my order and I only get the same response via tracking " Your order is on its way" and that has been weeks ago. My order number is: L23L0CA0 and W89WCJN6.
I'm beginning to fear I've made a mistake placing this order. I would appreciate someone getting back to me soon OR, I will need to cancel my order.

Terrible customer service! I was fed an ad via YouTube and it looked cool so I ordered a hoodie for my husband. The only email I received were ones that said the order was received and payment was accepted. There is no order update two weeks later and no response from their customer service team. I want to cancel my order, but no one has responded. This isn't a cheap item--for $180 I expect more!

I originally ordered and paid for a green tactical hoodie in a size 3 XL. I received a grey hoodie in a size XL. I completed paperwork for a return/exchange. I am awaiting the return info I inadvertently deleted. I then received a grey sort of colored hoodie in an XL. No improvement. I now have two hoodies in size XL that I would like to exchange for ONE hoodie in ARMY GREEN and in a size 3XL.

This has been going on for quite some time and was to be a XMAS present. Probably not going to happen now, but please send me the following:

Provide me with a return label for TWO hoodies, which I will immediately process.

Please send me my original order of one hoodie in green in a size 3XL, expedited if possible (it was to be a Xmas present).

I ordered several Baerskin hoodies on Nov. 15, 2024 (Total: $454.77). I received emails for each order, confirming receipt of order and payment. The email states the company will send me an confirmation email once the orders are shipped:
"Hey Audrey Sendrowski - We’ve confirmed your order. We'll let you know as soon as your order leaves our warehouse."

It is now Dec. 7, 2024 and I have not received one email for confirmation of shipping. Worse than that, this company has not made one effort to reply to my requests made on their website contact page to confirm expected shipping date or anything about these orders. Absolutely no reply. I have sent at least two requests for information to them, each stating my concerns. I now feel as if I've been scammed. I have tried to call them but have not been able to leave a message. They tell you to go to the website. VERY FRUSTRATED AND$454.77 POORER FOR NOTHING!

I’ve place two orders. First one nearly a month ago and other than a AI generated “we got your order” I’ve got nothing to show any shipping info. I email them and get nothing back. I’ll try calling but from the reviews I see online I won’t talk to anyone who can help me. Really frustrated to have spent nearly $400 on four hoodies and I’m fearful it’s just a scam.

my complaint is first the price on your ad was 95.00 so we ordered 5 jackets when we finally got our confrontation the price was 161.00 each. I HAVE TRIED to contact your company by phone which is impossible. I keep getting a message the next available rep will contact me as soon as possible the phone number is bull. I have no way of tracking my order other than my name and address and when i request a tracking number i get no renounce to any email. If you are a legitimate company contact me and lets so resolve this problem.