BAERSkin Hoodie
Reviews and Complaints

Dec 3rd I ordered the Baerskin Long Sleeve Shirt. They were on sale. I really like the product. It is now Dec 20/23 and I have zero updates, zero replies to my emails. Consistently on hold with their call center. I foolishly ordered another hoodie 2 days after the purchase of the shirt. It now has gone stale in transit. I really like the clothes. But the customer service is absolutely trash. I will not be ordering from them again. I have tried every avenue to get a response.

I was pretty loyal owning 4 of these hoodies, but this experience has been anything but positive. I won't be returning. I will deal with the loss of the money, and be more aware.

There are other great companies out there that we can get great quality items with strong customer service.

I have called multiple times and have gotten hung up every time.

2EZXLT8U I paid for these items (shirt/beanie) at the same time I ordered 2 Hoodies. They are not here but the hoodies are. I have not been able to track the order, as I’ve been given zero tracking information.

I would like these items I paid for sent immediately as they are Christmas gifts to go with the hoodies. Please reply!

THANKYOU

[protected]@gmail.com

Ordered a hoodie and never got any sort of tracking information for my order. I have tried calling their customer service several times but it just hangs up on you after about a minute every single time. I have also tried using their chat feature on the website many many times and no one ever responds at all. I put in a dispute with my bank to cancel the charge. They certainly do a great job marketing their hoodies, but I would urge everyone not to buy from them.

Received my order approximately 2 weeks ago and was not surprised to see they shipped the wrong size. Ordered a 3X and got a Large. Since then I have been unable to contact them to return the product for a right size. Dozens of emails sent as well as tried their phone number but while you’re waiting to speak to someone it automatically hangs up on you. How do i contact a company that doesn’t want to deal with customer complaints.

over a month ago I purchased a baerskin hoodie 3.0. i never received it. i submitted a non-receipt declaration. i filled it out 11/27/23 my tracking number is 4px3000801737553cn and the order number is kfj9fkxx. I want to know the status of this. i tried contacting them about this matter but can not get through to them on the phone. i tried their chat box but was connected to an answer site where i have to pay money for this service. i do not see why i have to pay for this when it is not my fault that i never received my hoodie. i appreciate your looking into this matter. robert roth.

Hello

As a first time buyer im very dissatisfied and disappointed with the response I've gotten and yet still haven't heard back since I emailed not receiving my package.

This package was delivered on 11/18 a buisness facility in which was closed due to the weekend.

This package was stolen due to the carelessness of being left outside in the open with pedestians.

It should have been placed inside a facility, in a mail box, or someone to sign off on.

This was a Christmas gift and would like this resolved asap as I've been patient enough.

Either refunded or redelivered.

Please advise!

I ordered 3 of your hoods order no qvoww2a3 they were set on my porch and stolen 17 minutes later before I could even get them I filed a police report and want to know what is your policy on this it was 300 dollars and I think the customer should at least be notified of a delivery date and time what happens now delivered Friday 11 24 at 1221. Stolen 11 24 1238

I ordered a hoody around the first of this month, first the address was wrong on the first attempt. The " North" was left out of my address and returned to you. I was not advised of the problem. I called your offices to ascertain why I hadn't received the garment. The correction was made and I was advised I should have it a couple of days. I still have not received anything. Help! I am constantly receiving your email sales info, too many, I might add, but I'd rather receive what i ordered! I'm not impressed Bearskin!

I ordered sweatpants in error after I ordered hoodie I thought was in cart looked at sweatpants wasn’t intending on purchasing when I clicked to complete order I saw sweatpants

There was no way to cancel the order so I would love to change to black xl hoodie

Order#X03LRL11

James Moran

[protected]

I ordered 3 THREE jackets on 9/3/2023. I have no order as of TODAY 9/25/2023!

A copy of my order is attached! This is awful and I have No tracking number or anything! Once I ordered the three I took the offer for a FOURTH at a discounted rate! NO ONE HAS DELIVERED OR CONTACTED ME! I was told that it would be 10-14 days shipping! We are currently at day number 22! I also took advantage of your “special” code to get a $20 credit and ordered a bag…it came on time. However, my jackets have yet to arrive and no email or track or phone call to explain why

I order the BAERSkin Hoodie on Sept. 6 and have yet to receive it. On Sept 21 received confirmation the the hoodie was ready to ship and would arrive on 10-14 days, 30 days to fill and order is unacceptable. I continuously receive email offers. Why would I purchase another item if I can’t evaluate the quality and service level of what I already ordered?

So, my wifey was thinking about my present for Christmas and she got me the B?RSkin Hoodie. Enjoyed the style of it when I first saw it. But, apologetically, it came a bit late. Not that biggy, tho. But I was bummed when it did not fit me right. This prompted us to send it back right away. My better half carefully followed the instructions for returning and she even got a signature from UPS for the receipt of it by the shop. But then, the biz said they didn't get it and denied us a refund. Such a crummy experience, I must say!

So, I'm kind of annoyed right now. I placed an order for the B?RSkin Hoodie on their website baerskinhoodie.com in early December and received tracking information a couple of days later. But, the hoodie never arrived! Can you believe it? The tracking information keeps saying that it's "processing in the facility" but it never moves anywhere.

I tried sending a couple of emails to their customer service team but I haven't received any response. It really looks like I got scammed! This is so not cool, man.

The thing is, this hoodie is all over the internet and social media. Their marketing team is doing a great job of promoting it. But, it seems like they don't really care about their customers. They should at least respond to my emails and give me an update on my order. It's a real shame, you know?

I hope this doesn't happen to anyone else who wants to order this hoodie. Just be careful, guys.

So, I was lookin' for a new hoodie and thought I'd give B?RSkin Hoodie a try since they had a pretty cool lookin' one. I clicked on the black one, but when it came in the mail, it was grey. Was kinda bummed out about that, ya know? But, even worse, when I tried calling up the customer service number, nobody ever picked up! I even tried callin' at all different times of the day, but nothin'. And don't even get me started on the "contact us" button on their website. Every time I clicked on it, it just took me right back to the same page. What a bummer, man.

But, what REALLY ticks me off is that I got charged AGAIN and another grey hoodie showed up at my door. And I definitely didn't order two of 'em! I feel scammed, ya know? I mean, the hoodie itself isn't too shabby. It looks pretty good and it's comfortable enough. But, dang it, the customer service is just non-existent.

Overall, if you're gonna order from B?RSkin Hoodie, just be prepared for some serious frustration if you need to contact 'em. The hoodie itself is fine, but I woulda liked to get the color I ordered and not to be charged for something I didn't even want.