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CB Fashion and Style BAERSkin Hoodie Missing item
BAERSkin Hoodie

BAERSkin Hoodie review: Missing item

D
Author of the review
1:33 pm EST
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Ordered several items in December, still missing one (it’s 2/25). Have emailed, left messages and there have been no attempts to return those calls/emails. Originally they send tracking info. It listed several items tracking numbers but there is no way to match tracking number with items ordered/sent. While all items said sent, I still didn’t receive the hoodie. There is no way to actually speak to customer service. Everything is automated.

Claimed loss: $100

Desired outcome: Send replacement.

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BAERSkin Hoodie response
Feb 26, 2025 3:15 am EST
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (769) 223-7756

Address

US

Website

www.baerskinhoodie.com

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Hi Danielle,

Thanks for taking the time to share your feedback here!

We sincerely apologize for the delay and any frustration this has caused. We understand how important it is to receive your complete order, and we regret that you have not received your hoodie.

We recently sent you an email regarding this matter and want to assure you that we are actively looking into the missing item. We understand your concerns about the tracking information and lack of direct support, and we apologize for any confusion or difficulty in reaching us.

Our team is reviewing the situation, and we will follow up as soon as possible with a resolution. Thank you for your patience, and we appreciate your understanding while we work to make this right.

Best,
Stephanie
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    +1 (769) 223-7756
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