Hi money was taken out of my account on the 18th October 2024 the sum of £158.90 however I have still not received my coat .My name is Mark Steel 20 Lynmouth Road Norton Stockton on Tees TS20 1QA United Kingdom. My email address is [protected]@hotmail.co.uk Mobile +[protected] .Can someone contact me preferably by email and update me on where my jacket is.
Regards
Mark Steel
Desired outcome: Supply me with my Jacket or refund of my money
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Issue now resolved thank you for your cooperation
Mark
It’s frustrating when payments are made but orders aren’t received. Reach out to BAERSkin’s customer service directly, providing your order details, payment date, and personal information for reference. Request an update on your coat's status and emphasize your preference for communication via email. Keeping a record of your correspondence will help ensure a prompt response.
Hi K.,
We appreciate your concern. We would like to let you know that the customer in question has already received their order, and we have confirmation of delivery. We strive to provide a smooth experience for all our customers and are here to help resolve any concerns.
Best,
Stephanie