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I have sent several emails, called many times and cannot get a response from customer service. The jacket I ordered for my husband is too big. I want to return it for a full refund. I refuse to pay any return shipping since it's been weeks since I've reached out to customer support. I want a prepaid return shipping label emailed to me and a refund immediately or I'm reaching out to the BBB to file a complaint. This is the worst customer service I've ever experienced. I'm thoroughly disappointed! My order ID is: JRZYG7AA. The order was placed on 10/26/24. The amount I was charged was: $179.95.
- Danielle Romanchick
Claimed loss: $179.95
Desired outcome: I want a full refund and a prepaid return shipping label.
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Hi Stephanie,
I am still waiting for my prepaid return label so I can exchange the XXL jacket for a XL. When will you be sending me the label?
Thank you,
Danielle Romanchick
This complaint has been resolved automatically due to user's inactivity.
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