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CB Fashion and Style BAERSkin Hoodie Customer service after the sale
BAERSkin Hoodie

BAERSkin Hoodie review: Customer service after the sale

C
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4:25 pm EST
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Baerskin is helpful when you are spending your money. However, I've been trying to exchange a jacket and am getting no response to email or my chats. They also do not answer the phone.
If someone doesn't contact me by EOB Monday, 11/18, I'm filing a dispute with my bank and contacting the BBB.
These jackets are expensive. How about some customer service after the sale?!
It's ridiculous that someone has not contacted me.

Claimed loss: $90

Desired outcome: I want an exchange but first someone needs to reach out to me.

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BAERSkin Hoodie response
Nov 20, 2024 6:32 am EST
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (215) 770-3194

Address

US

Website

www.baerskinhoodie.com

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Hey Chris,

Thanks for your review!

We’re sorry to hear about your frustration and completely understand your concerns.

After reviewing your case, we can see that one of our agents has already assisted you with your exchange request via email, and a replacement product is currently being processed.

We truly apologize for any delays or inconvenience you experienced and appreciate your patience while we resolved this for you.

Best,
Stephanie
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This complaint has been resolved automatically due to user's inactivity.

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  1. BAERSkin Hoodie Contacts

  2. BAERSkin Hoodie phone numbers
    +1 (215) 770-3194
    +1 (215) 770-3194
    Click up if you have successfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number 45 45 users reported that they have successfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number Click down if you have unsuccessfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number 365 365 users reported that they have UNsuccessfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number
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    Dec 25, 2024
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