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CB Fashion and Style BAERSkin Hoodie 4.0 hoodie with 2.0 raincoat
BAERSkin Hoodie

BAERSkin Hoodie review: 4.0 hoodie with 2.0 raincoat 1

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11:03 am EST
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I placed 4 orders with this company in November. Items did not arrive for Holidays, I made numerous efforts to contact them, but their answer system only takes messages. Finally, they send me a response after they missed the due dates, apologizing for the delay and offered for me to wait or cancel no questions asked. I thought maybe I didn't get scammed, so I canceled only 3 of the 4 orders. On the canceled orders 1 of 3 was confirmed canceled with expected refund in 3-5 business days. 3 weeks later, No refund, no confirmation on the other 2 orders cancellations and same inability to reach anyone. what's worse is that they still email and txt me almost daily their Spam to buy more products. As for the 4th order I did not cancel, I am still waiting for it like a fool...

Claimed loss: $598.28

Desired outcome: Refund

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Jan 22, 2025 4:36 am EST
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Hi Austin,

Thanks for taking a few minutes to write your review here!

We sincerely apologize for the inconvenience you’ve experienced with your orders and our communication. We understand how frustrating it must be to have faced delays, unclear cancellations, and lack of follow-up, and we truly regret that this has affected your experience with us.

We want to assure you that we have recently sent you an email to assist with the issues you’ve raised. Please check your inbox for further details.

We recognize that the communication process has been less than ideal, and we are working on improving it to ensure situations like this don’t occur in the future. Rest assured, we are actively addressing your concerns, and we appreciate your patience as we resolve this.

Best,
Stephanie
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  1. BAERSkin Hoodie Contacts

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    +1 (769) 223-7756
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