I placed 4 orders with this company in November. Items did not arrive for Holidays, I made numerous efforts to contact them, but their answer system only takes messages. Finally, they send me a response after they missed the due dates, apologizing for the delay and offered for me to wait or cancel no questions asked. I thought maybe I didn't get scammed, so I canceled only 3 of the 4 orders. On the canceled orders 1 of 3 was confirmed canceled with expected refund in 3-5 business days. 3 weeks later, No refund, no confirmation on the other 2 orders cancellations and same inability to reach anyone. what's worse is that they still email and txt me almost daily their Spam to buy more products. As for the 4th order I did not cancel, I am still waiting for it like a fool...
Claimed loss: $598.28
Desired outcome: Refund
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