BAERSkin Hoodie review: No delivery, no updates, no communication

I have now initiated fraud investigations with my credit card and with PayPal. I have also filed a complaint with the US federal Government's Internet Crime Complaint Center, because the scope of the experiences I have read online, and the number of consumers impacted, appears to show a deliberate pattern of criminal intent to illegally defraud US consumers. https://complaint.ic3.gov/ - https://www.ic3.gov/Home/Index - IC3 is operated by the FBI.

On December 9, 2024 I placed two separate orders for the a) BAERSkin 3-In-1 Women (hoodie 4.0 + Rain Jacket 2.0) & BAERSkin 3-In-1 (hoodie 4.0 + Rain Jacket 2.0) ( total $322.90 ) and another order for the BAERSkin Tactical Hoodie 4.0 ( total $69.97 ).

On December 14, 2024, I placed an additional order for the BAERSkin Tactical Hoodie 4.0 Women ( total $107.90 ).

I reached out to their support email on December 21, 2024 and did NOT receive a direct response.

Based on the reviews and complaints here, I am requesting a full cancellation/refund or I will be initiating a fraud investigation with my credit card and with PayPal, separately.

I have emailed you in response.

Please initiate a refund for my orders # G7XZ4PRQ, XEVZGJ2L and NFHBAJ7N

Once refund has been debited to my payment accounts, I will cancel/resolve any outstanding complaints or fraud reports related to those orders. Otherwise, I will proceed.

Non-delivery of merchandise and deliberately making refunding or cancelling orders this difficult is a MAJOR red flag, which at a minimum could be construed as a deceptive trade practice as defined by the FTC’s Bureau of Consumer Protection, but potentially opens the business up to far greater penalties, including criminal liability.