I have been trying for WEEKS to get a refund for products that either arrived too late to be Christmas gifts (ordered weeks ahead) or too small. I have emailed "Stephanie" numerous times with order numbers and details, and used the contact us link on website to no avail. I am going to call and dispute the charges on my credit card this week. I purchased these items with "satisfaction guaranteed." I would never order from this company again.
Claimed loss: $139.53Order DKW1KHF0 71.78, Order #ETR7844X 67.75
Desired outcome: Return instructionsOrder DKW1KHFO partial refund of 71.78Order ETR7844X full refund of 67.75
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