BAERSkin Hoodie review: Unable to contact customer service 1

Hi Wayne,

Thanks for taking some time to post your feedback here!

We apologize for the frustrating experience you’ve had trying to contact us for an exchange. We understand how disappointing it must be to have encountered multiple issues while trying to resolve this, especially after waiting for so long and experiencing difficulties with our communication channels.

We recently responded to your email to assist with the exchange process. Please check your inbox for further details. We are committed to resolving this promptly and ensuring you get the right item.

We deeply regret the inconvenience and lack of timely responses you’ve faced. We're working to improve our customer service channels and appreciate your patience as we finalize the exchange for you. If you have any additional questions or need further assistance, feel free to respond to our recent email.

Best,
Stephanie