BAERSkin Hoodie review: Still don't have my hoodie!

Hi Judi,

I deeply apologize for the frustration and inconvenience you've experienced. I understand how upsetting it must be to wait this long for your order and receive inadequate responses to your inquiries. The lack of proactive communication is completely unacceptable, and I sincerely regret that you haven't been kept updated.

The issue with your hoodie order is not the standard of service we aim to provide, and I truly value your feedback. Please be assured that I’m here to resolve this matter for you. You can reach out to me directly at stephanie@baerskinhoodie.com, and I will make it my priority to assist you and ensure a prompt resolution.

Again, I’m truly sorry for the experience you’ve had. Your concerns are important, and I hope we can address them quickly moving forward.

Best,
Stephanie