DIY Dress’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Complete waste of money
I've purchased a dress from www.diydress.co.uk and was sure that my measurements were correct. When I received the dress it was a total disaster! First of all it was very small and last but not least the color was absolutely incorrect! It was supposed to be a wedding dress, so it was supposed to be white, but the one I received was pink! I contacted the company about the issue and they told that they couldn't accept it back because they wouldn't be able to resell it! When I sent them a picture as a proof they said that pink one looked cute! What? This is the worst company to deal with!
No info at all and the seller didn't reply
I purchased dress from the website www.diydress.co.uk. I got the confirmation info, but the seller didn’t provide any info about the delivery day. I wanted to get any updates about the order, so I started to send emails to the seller. It was awful, ‘coz the seller didn’t reply and no idea where my order is. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I was simply unable to contact.
Ordered and paid for a dress from diydress.co.uk website. After waiting for several weeks, dress finally arrived but it was wrong dress. After emailing website, they requested picture of wrong dress, however, the email address to email picture was not valid. Seller has never responded and I was simply unable to contact.
I unfortunately have the same experience as Patfearn. My dress was a different colour, different design and it didn't fit despite being custom made. I have exchanged over 73 emails with them, they refuse to refund despite having a refund policy on their website. I have also reported them to Facebook and the review centre for posting fake reviews. This company is a total rip off!
Hi patfearn,
Ohh, such a pity. But i have a total different experience by DIYDRESS. I received my dress 5 days ago. I order the dress for my mom. She will attend to my cousin's wedding. I ordered this dress http://www.diydress.co.uk/a-line-high-neck-tulle-and-chiffon-beadings-button-zipper-back-mother-of-the-bride-gowns-10202094.html. As same as the color on the pictures and chosen custom made. When the dress reached to me, i was so surprised also my mom. The dress looks great. But i am not get my mom's dress easy. About 20 days later, after i ordered the dress, i contact with diydress online service to asked, when will my dress ship out. They said the dress ship out already and give me a tracking number with UPS. I have checked it on ups site, and then i found that my dress was already reached to UK also to London. And i contact with UPS many times. They said they don't find my parcel, i am so upset. Then i go to local express company to get it myself. UPS is too not responsible.
I too have been ripped off by diydress after I ordered a dress for my daughters wedding. The dress arrived but was 2 sizes too small, the wrong colour and was very shoddily made. Despite email correspondence, and I can give you there 3 email addresses they have refused to refund for their mistake. Gradually their emails have become more abusive. All negative feedback is deleted by diydress and they write their own feedback on their website, facebook and review centres.
I have set up a support group on Facebook - diydress reviews. There you can see the kind if garment undress actually make
Scamadvisor.com say diydress should not be trusted. Diydress.co.uk are a Chinese company working from a uk address. They have ripped off a lot of people in the uk and its time to get them stopped.
Is DIY Dress Legit?
DIY Dress earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding DIY Dress.
Keep in mind that a recently registered diydress.co.uk may not have a well-established reputation or a long history of activity. This could be a negative sign, especially if the website is asking for personal information or money.
The website belonging to DIY Dress has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
If you are considering using the services of the website belonging to DIY Dress, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.
We conducted a search on social media and found several negative reviews related to DIY Dress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for DIY Dress. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Diydress.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Diydress.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Several mixed reviews for DIY Dress have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
DIY Dress Reviews 0
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Overview of DIY Dress complaint handling
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DIY Dress Contacts
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DIY Dress phone numbers+44 20 3239 8817+44 20 3239 8817Click up if you have successfully reached DIY Dress by calling +44 20 3239 8817 phone number 0 0 users reported that they have successfully reached DIY Dress by calling +44 20 3239 8817 phone number Click down if you have unsuccessfully reached DIY Dress by calling +44 20 3239 8817 phone number 0 0 users reported that they have UNsuccessfully reached DIY Dress by calling +44 20 3239 8817 phone number+44 20 8133 6938+44 20 8133 6938Click up if you have successfully reached DIY Dress by calling +44 20 8133 6938 phone number 0 0 users reported that they have successfully reached DIY Dress by calling +44 20 8133 6938 phone number Click down if you have unsuccessfully reached DIY Dress by calling +44 20 8133 6938 phone number 0 0 users reported that they have UNsuccessfully reached DIY Dress by calling +44 20 8133 6938 phone number
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DIY Dress emailsdiydressservice@gmail.com100%Confidence score: 100%Support
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DIY Dress addressUnit A1, 7/F, Cheuk Nang Plaza, 250 Hennessy Road, Wanchai, Hong Kong
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DIY Dress social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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