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Int*idprotect Mntr Svc

Int*idprotect Mntr Svc review: Unauthorized Withdrawal 91

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Author of the review
12:10 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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On 5/31/2009 an unauthorized debit was taken from my credit card. This company showed up as INT*IDPROTECT MNTR SVC and charged $19.99. The catagory was UTILITIES. I never authorized such a transaction.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

91 comments
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TX_Pride
Rowlett, US
Jun 03, 2009 7:35 pm EDT

I received the same charge on my card today. Did you find out what it is?

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esmerelda
US
Jun 06, 2009 7:31 pm EDT

I have also received the same charge and my bank manager tried to call them regarding the charge but she was left on hold for a very long time so gave up. Since then both my husband and I have tried to contact them for a couple of days now and we can never get an answer. Trying to get any reversal of charges is looking like an impossible situation. I am ready to call the Attorney General.

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bonnysangels
US
Jun 06, 2009 10:35 pm EDT

This company made an unauthorized withdrawal from my bank account. I have no need of their services and have NO idea how they got my banking information. I will be going to the bank on Monday to get my money back!

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terry
US
Jun 07, 2009 8:31 am EDT

I also received a 19.95 charge without my consent and e-mailed them and was told I would receive my money back. I have not received my money as of yet.I agree with another comment as to calling the attorney general.I also cannot get an answer when I call.

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debscare
Woodbury, US
Jun 10, 2009 5:23 pm EDT

Same thing happened to me today and I cannot get through!

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debscare
Woodbury, US
Jun 10, 2009 5:24 pm EDT

same thing happened to me today! We need to find out what to do!

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jcb
US
Jun 11, 2009 1:32 am EDT

Just noticed unauthorized charge to my credit card too, who are these scammers?

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Groff
Greenbelt, US
Jun 13, 2009 1:20 pm EDT

I picked this up by doing a one-time search with an online outfit named Intelius. Apparently they signed me up for their "credit monitoring service" without my authorization

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Groff
Greenbelt, US
Jun 13, 2009 1:21 pm EDT

Actually, I guess it was an "identity protection service."

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Christian
Ames, US
Jun 15, 2009 7:19 pm EDT

The company is called Intelius.
http://www.intelius.com/

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Christian
Ames, US
Jun 17, 2009 9:43 am EDT

The company is called "Intelius"

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iamtechus
Thornton, US
Jun 18, 2009 2:15 am EDT

I just googled "Int*idprotect because I found an unauthorized charge on my checking acct. How should I deal with this?

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Christian
Ames, US
Jun 22, 2009 12:42 am EDT

I would contact your bank about it. Mine is sending me a deceipt form for me to fill out. I also requested a refund from them, but haven't seen anything nor heard from them. Just go through your bank and talk to them to start with.

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roselynn taylor
owens cross rfs, US
Jun 29, 2009 8:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

unauthorized charge to my debit card account

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roger miller
Tennyson, US
Jun 29, 2009 4:54 pm EDT

roger e miller; INT*IDPROTECT MNTR SVC [protected] charged $19.95 for a service with out my authorization. How can i get it back?

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GRA
Tenafly, US
Jul 02, 2009 9:25 am EDT

I received a charge of $19.95 on my Visa checking card. I never authorized it, I don't know how they got my card number. I'm going to talk to my bank manager about a charge back.

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dayseeze
Cleveland, US
Jul 11, 2009 12:00 am EDT

the company is called Intellius

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Jeanenne Miles
The Colony, US
Jul 11, 2009 8:00 pm EDT

Same thing happeded to me today. WHile checking my credit card, there it was, a charge for 19.95. I will not pay.
J M from Dallas Tx

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SCARP
Tucson, US
Jul 24, 2009 1:02 am EDT

I also just got an unauthorized withdrawal for $19.95, but I also got a 24.95 unauthorized withdrawal by "MVQ*TWENTY4PROPLUS". Has anyone else? the format of the withdrawal is the same as INT*IDPROTECT.

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manny avalos
Bolingbrook, US
Jul 25, 2009 2:25 am EDT

no way! i got the same problem, i have the 19.95 charge from INT IDPROTECT MNTR S and also have a charge from TWENTY4PROPLU for 24.95! what the hell is this? what steps can we take?

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zebra
Milton, US
Jul 25, 2009 2:14 pm EDT

I used Intelius to do a person background check and this company also charged me this$19.95 fee. I am in the process of getting in touch with this company and having this stopped. There ought to be a law against this unauthorized charge. I we did something like this the goverment would have us put in JAIL.

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ereka1
Cottonwood, US
Jul 30, 2009 12:34 pm EDT

I just got hit with the same charge for 19.95 from this INT IDPROTECT MNTRSVC. Does anyone know hoe to reach these people. Im almost out of money and cant afford this bogus charge. I cant believe these companies can get away with ripping off innocent people!

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jmw1029
San Antonio, US
Jul 31, 2009 3:14 pm EDT

There was a charge on my card and I don't use the credit card. I cannot get through to anyone to get this resolved.

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bobby401
Seattle, US
Jul 31, 2009 8:58 pm EDT

INT*IDPROTECT MNTR SVC
[protected], WA

Transaction Date 06/27/2009
Amount $19.95

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rythea
CA
Aug 01, 2009 10:11 pm EDT

its happening every month... $ 19.95... how can i get my money back?

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roger125w
Tennyson, US
Aug 02, 2009 11:07 am EDT

i have written them 2 letters with out any response. i have dialed their phone number more times then i can count. if any of you are interested their address is; 500 108th/ave NE, 25th floor, Bellevue, WA. 98004. Their corporate phone number is [protected]. Their corporate officers are; ED PETERSON, VP CONSUMER AFFAIRS, NAVEEN K JAIN, PRES., PETER CURRIE, VP.i have received 2 out of 4 refunds. i will get the rest. i hope this info will help some one. sincerely rogerm125w101@yahoo.com

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dddddddddddddd
US
Aug 03, 2009 1:15 am EDT

this is bull i never authorized any charge like this to my credit card I want my money back now they just took it today and i was nowhere near the computer all day.

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Jusselfy
newb, US
Aug 04, 2009 12:08 am EDT

me too sae happening every month whats i can do for get my money back!

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CAB23
Burke, US
Aug 05, 2009 7:39 am EDT

Frist thing--cancel the credit card you used to make the online transactions with Intellius.com. You might even consider closing your checking account and opening another. Contact your Bank and report it to the fraud Department. You can recover your money, hopefully, under the Electronic Transfers Act if its a Mastercard or Visa...but its only for the past 60-90 days--you may not get the full amount back if this has been going on for months, like my situation. In my case, I have been charged two to three times in one monthto the following identities, but they are all/ALL Intellius related: 24ProtectPlus, Intelius IDProtect MNTR SVC, Privacy M, Twenty4ProPlus. Good luck and I hope we all close these guys down permanently but since so many folks are involved for so long, there must be a loop hole somewhere...

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alpharaptor
US
Aug 06, 2009 1:17 pm EDT

Are most of you folks married or sharing a credit card with someone?

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Ritalita
Denver, US
Aug 06, 2009 8:18 pm EDT

Yea, they screwed me over too! my Card for $19.95
; INT*IDPROTECT MNTR SVC - [protected] I think I'm
going to police if they wont give back my money!

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Ritalita
Denver, US
Aug 06, 2009 8:23 pm EDT

Yea they Stole money from me too! INT*IDPROTECT MNTR SVC - [protected]/15/2009 $19.95 Total Jerks! You can't write them or call them and their emails go thru 4 servers
IP Address : 192.168.10.30, 192.168.10.37,

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grenid
Claremore, US
Aug 09, 2009 9:44 pm EDT

INT*IDPROTECT MNTR S showed up on my bank account also i am strapped & uncertain how to go about handling this had I not looked I may have gone over drawn i will check back in the morning but, So far I have no OVDC...SOOOOOOO mad

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grenid
Claremore, US
Aug 09, 2009 9:47 pm EDT

INT*IDPROTECT MNTR S this too was a debit on my acct. for 19.95 may have caused OVDC really uncertain. without my authorization as well thought I was only being charged for .95 to do one search...

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You_R_wrong
tucson, US
Aug 11, 2009 12:04 pm EDT

I am sorry to point out to all you people but if you would have read what you "did" sign up for, with the $.95 charge was a, and I will take it this from the right side of the screen where it shows what you ARE signing up for,

Order Summary
1. People Search Report $0.95
Identity Protect Discount. You saved $1.00.
2. Identity Protect Trial $0.00
Total $0.95
You saved $1.00

After your 7 day free trial, if you do not cancel your Identity Protect membership your credit card will be billed $19.95 plus tax where applicable and each month thereafter that you continue your membership. You may cancel anytime.

You DID sign up for the Idenity protect, you failed to take the proper steps in reading what YOU SIGNED up for. now please, take responsiblity for YOUR lack of reading. I have found this site and the deal that YOU signed up for to be legal. I in no way work for this company or anyone a part of it. But I will not stand by and have people bad mouth a LEGAL company offering a LEGAL deal, just becasue you feel that you can blindly click on something and not read what you are signing doesn't make them wrong or illegal. Why don't you go back and read what you signed up for and the PROPER way to get yourself off this list. YOU are going about this the wrong way and YOU need to go back and do the thing you didn't do in the first place...read. This is not the right way to go about this, the credit card company will NOT help you, the "Fraud Department" will not help you, NO law was broken. Please take the right action and drop these "charges" against them and delete your comments.

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bugz
Bronx, US
Aug 12, 2009 7:02 pm EDT

After waiting 10 minutes on the phone [protected]) I finally got through. The clerk asked me for my email address on the account, I told him I had already been to the website and none of my 4 email accounts were recognized. He asked for the card # to look up the account. I was hesitant about giving him the number but decided once the 3 charges of $19.95 were reimbursed I'd just cancel the card. The intelous account was opened in my father's name. I told the clerk there was no way my father who suffered a stroke in 1999 and is now bedridden could have possibly opened the account. The clerk tried to say it was "Friendly Fraud" WTF? I was like dude, my dad is 86, the only way my dad would be able to use the account is if I put him in his wheelchair, rolled him up a flight of stairs and parked him in front of a computer. I could see where this guy was trying to go so I just told him I already talked to the bank, I have a case number and tomorrow I'll be going down to file forms with the fraud department. He then told me he was going to cancel the account and refund the money.

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genri5714
Vancouver, US
Aug 13, 2009 12:22 pm EDT

I have also fallen victim to these scam artist! I immediately filed a report with the sheriff’s department. My bank immediately reversed the charges. I did call and I was able to get a hold of someone at the phone number that came with my withdrawal. I cussed and I cussed and I cussed. He asked me for my e mail address and informed me that they would remove my account. I cussed again and told them that I don’t have an account with them. I also informed them that they had my name and my credit card number already. I told them that they will be getting a visit from the sheriff’s department soon.

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genri5714
Vancouver, US
Aug 13, 2009 12:23 pm EDT

Cancel your credit card and ask the bank to reverse the charges.

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genri5714
Vancouver, US
Aug 13, 2009 12:26 pm EDT

Dear Bugz you must be one of thos scam artists who is stealing people's money. Please post your address so we can send the police to your house.

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genri5714
Vancouver, US
Aug 13, 2009 12:28 pm EDT

Sorry Bugz, that was meant for "You Are Wrong". I think You Are Wrong works for one of these scam artists.

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