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CB Tax Services TurboTax 5 hours, 5 phone calls, 4 hangups
TurboTax

TurboTax review: 5 hours, 5 phone calls, 4 hangups

C
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12:24 am EDT
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Turbotax user for almost 30 years. Never again.
Can't login to my Intuit account. You have to login to install Turbotax.
Worked last year. The same password won't work this year. You are supposed to get a window that has a "Reset Password" button. 13 verification codes and no button to reset password. Customer service was no help. They can see my account, I just can't get to it. Tried the last name, birthdate, SS# and zip code. No account found. Tried to start a new account with a different email, "The service is temporarily unavailable now. Please try later." Tried 3 times in 2 hours.

All done. Bye.

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    +1 (520) 901-3280
    +1 (520) 901-3280
    Click up if you have successfully reached TurboTax by calling +1 (520) 901-3280 phone number 2 2 users reported that they have successfully reached TurboTax by calling +1 (520) 901-3280 phone number Click down if you have unsuccessfully reached TurboTax by calling +1 (520) 901-3280 phone number 2 2 users reported that they have UNsuccessfully reached TurboTax by calling +1 (520) 901-3280 phone number
    +1 (800) 446-8848
    +1 (800) 446-8848
    Click up if you have successfully reached TurboTax by calling +1 (800) 446-8848 phone number 3 3 users reported that they have successfully reached TurboTax by calling +1 (800) 446-8848 phone number Click down if you have unsuccessfully reached TurboTax by calling +1 (800) 446-8848 phone number 1 1 users reported that they have UNsuccessfully reached TurboTax by calling +1 (800) 446-8848 phone number
  3. TurboTax address
    2700 Coast Ave, Mountain View, California, 94043, United States
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    Mar 26, 2025
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TurboTax is ranked 5 among 102 companies in the Tax Services category
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