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iQor Holdings

iQor Holdings review: iqor telephone harassment 18

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5:08 am EST
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Iqor will not stop harassing family members by phone using these phone numbers;
[protected] (new number)
[protected] (former co. name cbcl)
Iqor was called cbcl or
Canadian bonded credits ltd.
Iqor not following consumers pledge http://www.iqor.com/consumerpledge.aspx
It says;
At iqor we believe that consumers should be treated with professionalism,
Integrity and respect.
They do not respect anyone!

18 comments
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Fighting Back
anywhere, CA
Mar 12, 2009 3:07 pm EDT

They call me at least 5 times a day.They use different numbers...
[protected] Iqor
[protected] mcs
[protected] mcs
[protected] cbcl
[protected]
[protected] mcs
[protected] mcs
All have appeared on my cid in the last year.Normally, I do not answer long distance numbers like this, but one day this winter my DUMB fiancee answered it and they claimed that I owed them a cell bill from Rogers Wireless, which was cancelled more than 5 years ago after a service and billing dispute, which i thought had been cleared up since.The "lady" was quite rude and started to rant at him on the phone, demanding me. When I took the phone, I just listened for a min and heard her continue to rant.It made me sooo mad! I told her to F#@% off, and to not call here anymore, I do not owe!Since then, they call me EVERY DAY, SEVERAL times a day from these different numbers, never the same one twice in a row.From what I have read they are considered scam artists because people who have never had the service, or, like me, do not owe on a previous service, are also being targeted.The numbers seem to all go through an Ottawa relay # [protected].They have a history of changing their company name, thus collecting the aforementioned phone numbers, but it is all the same company.They also try to tell people that they are a risk management company, and claimed a couple other company titles as well..IT IS A LIE!They apparently also seem to be violating several laws regarding debt collection.If you are forced to talk to them for any reason, tell them you are setting up a call trace through your phone company.Request that they do not call you back, but, if they do, then you are going to record your conversations.Try to get a name each time they call, then tell them to send a letter requesting the collection to the address they have listed.. DO NOT GIVE THEM AN ADDRESS IF THEY ASK!If they argue, say that if they really do have a bill, then they have the info already!Calling on Sundays is also illegal.Whatever you do, DO NOT VOLUNTEER ANY INFO WHATSOEVER! I cannot emphasise this enough!Then go through with your threats.It may cost a few bucks, but if they are a shady company, they need to be shut down!Trust me, the harassment will not stop by ignoring them!They do not abide by the collection laws!They also seem to enjoy harassing people.No joke.They will threaten you.They will be abusive and rude.They are persistent.They do not care that it is 7 am and you have small kids, are very ill, that the person does not live in your household, or is dead, or that you do not owe.The only way to get rid of them is to follow the steps above..do not be afraid to threaten them, they are menacing and threatening and harassing YOU! You should not be stressed every time your phone rings.You have the power to stop them if you fight back.Good luck!I hope I can help someone out there, and if we stand up to them collectively, we'll get rid of them!:)
P.S.- I have also called Rogers to complain.They said they would get back to me, and follow-up calls to them have not produced tangible results as of yet..it has been over a month since I started THAT phone chase, so, while I advise you to call, and you may get different results, depending on your situation, it may not stop them either.Also, if you call them back, or if you are on hold YOU ARE CHARGED long distance!

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Z-MaN
Calgary, CA
May 09, 2009 8:54 pm EDT

iQor is beyond evil and needs to be stopped.

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SOMEONE WHO KNOW LAW
Toronto, CA
Jun 26, 2009 8:36 am EDT

hey, this is life. You ower the money then you need to pay for it.
This is a company help other company like Rogers to collect the funds that over due. If many people take care the bill in the right way, then NO ONE will going to call you early 7am. By the way the law is legal time to call is from 7am to 9pm. So please check the law before your BS. NOT PICK UP OR NOT ANSWER THE PHONE, THE MATTER WON'T GOING AWAY! SO DEAL WITH IT!

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ihateiqor
kefuku, CA
Jul 08, 2009 10:04 pm EDT

your a fkin ### buddy. iqor calls my chick every day and were not in any kind of debt that would be sent to a collections agency. personaly i think its a scam and im going to find a way to sue them for harrassment. nobody should even consider calling that many times asking for money!

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dicky21966
Regina, CA
Jul 16, 2009 11:43 pm EDT

HAHAHA, the one standing up for the scammer ICOR is obviously an employee of the lowest of low companys. None of them can speek english, and this ### can't spell in english. Mr. SOMEONE WHO KNOW THE LAW, If you knew the law, you would also knoe that it is illegal to even call someond without first presenting proof of indebtness via registered mail first. You would also know that it is illegal it continue to call a number once you have been informed that the person you are seeking is not at the number (wrong number). You would also know that it is illegal to call any number more than 3 times a week, no matter what hours you call. So, I guess you are Mr. SOMEONE WHOS KNOWS VERY LITTLE OF THE LAW.

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thanson96
Mesa, US
Sep 13, 2009 6:08 pm EDT

Dick 219, you are also speaking on a topic which you have no education on. FDCPA allows calls based on state laws, so all laws are different based on what state you live in. Are you with me so far? Do more research on that pleeeese. Also it's these companies that return roughly 4.2 billion per year back to the economy that is hurting from the help of consumers who arent paying back as agreed. Have you ever noticed its the ones who complain who ended up in collections in the 1st place? Handle your buisness the right way and be pro-active about solving your issues if they exsist. One could easily launch an assult on you moral character as well as you values simply by pointing out your reluctancy to comply with contractual agreements. Dont breech contracts, dont steal by being deceptive in your payment habbits, and dont cry when someone comes looking for thier money. You dont know how lucky you are that you have laws protecting you from someone coming over and taking it out of your ###. Be grown up about your finnacial obligations 1st! then and only then can you cry about the method in which you are approached. Oh! also dont talk about peoples' grammar and spelling abilities when your are the worst of them all. Have a nice day.

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Stoneman
Iqaluit, CA
Nov 13, 2009 8:27 pm EST

Thanson96,

You have the mental capacity of a tic tac. Obviously part of the same ### iQor club, you have no idea about how these evil companies operate. While your English is a tad better than the I KNOW THE LAW [censored] bag, you're obviously suffering from the same simple-mindedness malady that affects most low life bill collectors: Lack of empathy.

Grow up, get some education, and get a real job. (Maybe McDonalds?).

Just a suggestion.

And using numbers in your english is grade 8, you stupid ###.

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CanJustice
CA
Nov 18, 2009 12:59 pm EST

Thanson96 - You are hilarious...to [censored]bag and [censored]dicky...you are calling people with no debt, private numbers, unlisted, etc...Get a ###ing life, get off the drugs that numb your brain to think this is actually a ligit job and like Thanson said go work at McDonalds and actually contribute to society versus being a parasite!

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thebirthden
CA
Mar 25, 2010 4:01 pm EDT

This company is breaking the law. There are several Acts that anyone dealing with collection agencies should know about. There is recourse too. If they are breaking the law you can contact the Consumer Protection Branch and they need to act. Firstly they are governed by the Ontario Collection Agencies Act. This outlines things like when they can call, how they can act, reporting false information to a collection reporting agency and list consequences they will face. It's a bit of a bore to read but your best source of information is to read the exact act. There are also lots of spots on the web that will walk you through what the act really means.

Another VERY important act is the Ontario Limitations Act 2002. Before 2004 (when the 2002 act came into affect) the statute of limitations was six years for collecting a debt through the courts and 2 years after 2004. The clock starts ticking on this on the date of last payment or you acknowleging the debt (should be in writing). This is REALLY important to know because iQor will try to get you to either acknowledge the debt or make a partial payment which will restart your time! This will also reset your time on your credit report so it doesn't come off for 6 years! Just because you pay something off doesn't mean it won't affect your credit anymore! iQor may try to change this date on your credit report anyway and that is totally illegal! This is probably your biggest tool for getting them to leave you alone. Firstly tell them you are aware of the statute and that you will take it to court, where the law will rule in your favour. Secondly, if they have changed the dates, like they did with me, then you can demand they change the information. This is important because on your credit report the entry is removed after 6 years from the date of last activity (payment, acknowledgment). Many of the collection agencies will change this to when they purchased the debt and/or when you spoke to them but that is illegal. You are protected from this practice mainly from the Credit Reporting Act but false statements on your credit report is also covered under the Collection Agencies Act.

Now, the collection agency is within their rights to try and collect any debt, regardless of the statute of limitations, but if you point out you are prepared to take it to court, most will let it go. You see, once you get the judgment then they do need to stop. So although it seems like a pain in the butt, write your letter, send it to them and ask for something in writing. Demand they have it removed from your credit report or you will report them. They can face jail time and/or fines up to $250, 000. Your best bet might just be to take it to court & get a judgment against them. That way you can show the credit reporting agency and tell iQor it is harrassment if they contact you again. Be sure to do everything in writing and start every communication with 'I do not owe this debt'. If you have documentation on the last date payment was made then you are even better off. If Rogers doesn't have the bill anymore (they purge them from their system) then they no longer have proof of what the charges are for. In court the burden is on them to prove it. ***Please note that if iQor takes it to court and you don't show, then the statute and proof just isn't required and they will likely get a judgment against you anyway. Sometimes they do this and hope people just won't show.

iQor Canada Limited
255 Consumers Road, Suite 130,
Toronto, On M2J 1R4
Phone: [protected]

Learn your rights and protect yourselves. Knowledge is power!

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TLIDSTONE
Toronto, CA
May 14, 2010 5:18 pm EDT

TELL ME ABOUT IT THEY DO NOT KNOW HOW 2 DO THERE JOB SEND THEM A CEASE & DESIST LETTER MEANING DO NOT CALL & THEY STILL CALL
SO IF U DO NOT WANT THEM CALLING SEND THEM CEASE & DESIST LETTER MEANS NOTHING 2 THEM & THEM SEEM 2 WANT 2 PUT U DOWN 2 GET U TO PAY THE BILL
I WILL NEVER PAY MY BILL AS LONG AS IT IS IN IQOR SO PLEASE SEND ALL MY DETS THERE

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Killallsunsabiches
Welland, CA
Sep 10, 2010 12:55 pm EDT

I have a complaint also. Mine is unlike some others out here. Many here admit having debt. I do not owe anyone anything and get calls from IQOR who try to collect from a Susan. I am a Shane that bears the same last name, and I have an unlisted number. They will not accept they have the wrong number. I understand the mistake as many are chasing the same Susan ans Shawn and have used my number which is why I went unlisted. Damn I get mad I have to pay extra on my phone to be left alone becuase others don't want to pay their bills. I have had this number for 13 years, and the last 7 have been hit and miss on others looking for this couple.

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Mad As Hell In Toronto
US
Sep 16, 2011 5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

These people seem to be little more than parasites. As it happens I have NO outstanding debt with anyone at all. I only called this morning because I wondered who was phoning constantly from an 866 number.
As a rule I neither answern or call back any number that blocks its ID from call display. I refused to identify myself when they
said they were trying to reach someone whose middle name is not the same as mine. I bluffed and said the person they were looking for was not in and that I would pass on the message.
When I asked who they were and what their company did a very rude woman said she wouldn't give me more than their name - Iquor -since it was none of my business. I replied that if they wouldn't give me anythig more than that, then I wouldn't pass on the message. She responded that it didn't matter because they would just keep calling until they got the person they were looking for. I just Googled and found various blog sites with similar complaints.
It parallels a similar experience I had over a three or four year period whe I was harrassed by collectors chasing a bill to HFC for furniture I had purchased in Edmonton. Since I have never been to Albertain my life, I told them they obviously had the wrong Mr. Xxx Xxxx. When they seemed to grasp that I might be telling the truth, the calls would cease for a couple of months, then it would start all over again.
I finally told them that I would be lodging a complaint with all relevant agencies. I told them it appeared that they were just going through the motions of chasing down the delinquent debtor and were merely fishing for anyone with the same name. The collection clerk I was speaking to more or less admitted that was the case. I never heard anymore from them for about 18 months. I'm wondering if this could be the same outstanding debt and I'm being fished again. I intend to make contact with them and threaten to take action against them if the don't piss off.

Mad As Hell in Toronto

P.S. To the ### who said that various STATE laws allow these vulture to conduct their dirty business, ; these complaintd are from Canada you idiot, not the U.S.

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Springhiller
Springhill, CA
Jan 22, 2013 5:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Is this company legit because they keep calling and sending letters to me about a Rogers account I owe. I am more than willing to pay off my debt but I don't want to send money to a company that is going to rip me off. Should I send the money they are asking for or contact Rogers first.

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harrassedandannoyed
Omaha, US
May 01, 2015 1:55 pm EDT

These people call me 10-15 times per day. Nobody ever speaks when I answer, they leave voicemails that have nothing but dead sound. I have never heard of Rogers cell phones-nor have I ever had a non-verizon account-which I still have. This is ridiculous. I've blocked their number over and over again and they just call from another number. This needs to be addressed by someone.

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IQOR calls
Carmel, US
May 26, 2015 10:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

IQOR calls numerous times every day, no message left. This has gone on, for weeks..

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Carmen Rodriguez-Szpiech
US
Jul 26, 2015 11:52 am EDT

This Company IQOR being calling my number 20 or more times a day. The number is [protected]. I learned not to answer to this SCAMS CALLS. THIS IS TOTALLY ANNOYING. THEY EVEN CALL WHEN WE ARE IN BED. CAN SOMEONE STOP THESE NAUGHTY PEOPLE FOR BOTHERING PEOPLE.

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Reviewer17113
Oct 14, 2015 12:26 pm EDT

iQor Holdings US Inc. Class Action Lawsuit This is a lawsuit to recover straight time and overtime pay for call center workers employed by iQor. The Amended Complaint we filed on April 3, 2015 alleges that iQor uses a timekeeping system called TimeQey http://www.nka.com/case/iqor-holdings-us-inc/ Shoots v. iQor Holdings US Inc. Court File No. 0:15-cv-00563-SRN-SER www.nka.com/wp-content/uploads/2015/04/iQor-Amended-Complaint.pdf

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keekee Ashford
US
Nov 13, 2018 6:47 am EST

no direct contact information
unable to report to labor board
poor ethics termination of employees due to company poor equipment used to help employees work properly

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