Itasca
Reviews and Complaints

I bought these boots at Bass pro shop last year at the end of the season. I've only used them a few times. I was by a bonfire and I noticed my boot was melting! I wasn't that close for this to have happened to a quality material. There were many other people around the same distance as myself and it only happened to me. I'ts hard to find a boot that fits me, so this is extremely upsetting. I would like to get an exchange if possible. Thanks

I bought a pair of rubber boots, i've only worn them 6-7 times and the sole is coming off. I got them at tsc and they don't have any at this time to replace them with. I'm not going to buy anything else from your company and will tell as many people as I can about your poor quality product (I will post this on fb) if nothing is done by you about my boots.

I found these in new, unused condition, during a recent move. Not sure if I actually bought them (Nor how much I may have spent, obviously); or, if they were a gift. I've literally only had them on for 15mins.in looking around online I noticed these boots are priced from $15 to as much as $60... For the same make & model. I also noticed that the same exact boot is sold under several 'brand names'. The only difference is the patch sewn to the tongue.in place of 'itasca', there is a different brand in it's stead. Even the 'thermo lite' and, 'thin insulation', below the brand name are exactly the same. Lacing/eyelets: same. Only a slight variation in the sole pattern, & bottom tread pattern. White tag on inside on tongues are identical to pics of the boots across all the brands. Reads: "stock#: 642057, name: ice breaker, size: — , man made materials, made in china".in new condition... Wearing boots around house; not even outside, yet; and the seams are already starting to split. I wonder if some sort of adhesive could be used along seams, to prevent further splitting. I may give 'em a couple coats of waterproof spray. Again, w/ the price ranging from $15 up to $60. I've barely used them and they're starting to fall apart. If you see a pair for $15, may be worth keeping by the door to run out in medium amounts of snow. However, if their over $20, i'd suggest you pass on 'em. If you do get them... Don't use them as your only, or regular/daily-wear boots. Even in the $30 to $50 range there are quite nice options.

After looking for the manufacture to lodge a formal complaint this is the only website I could find.Obviously this is not a reputable company whatsoever.These boots were purchased at Boscov's in Toms River N.J. for $70.00.The biggest waste of money I feel.I do not wear them everyday, more like maybe, once a week.They are very water-proof I can testify to, but two the eyelets have just ripped right out for no apparent reason.I feel they are very poorly constructed and if I was a working man and wore them everyday they surely would have given out after a month or so.For the price they cost me and the use I got out of them I find them to be a very, very poor choice of footwear and will be spreading the word.

I purchased a pair of Itasca "Swamp Walker" boots from Walmart in November of 2010 for hunting season. Nice looking boots, camo, 800g Thinsolate, adjustable straps on top. HOWEVER, within 3 days I noticed that the left boot was leaking a bit. I found where the leak was, right on the left side of the toe ridge cap. I returned the boots to Walmart. I exchanged them for a SECOND pair of the same boots. I used them throughout the winter trapping. This spring, I again began to get wet feet. I checked the boots over and discovered on the top of each foot, the rubber appeared to be weather cracked, and were now leaking. AGAIN, I returned to Walmart. This time I was told that this was the last exchange that I would be able to do. So, I am now on my THIRD pair of ITASCA Swamp Walkers. I contacted the company today at [protected] and spoke with a company Rep. They advised me that there was a full 1 year warranty on the boots, and that Walmart should have refunded my money...the first time!
In my opinion, the first pair of boots should not have leaked. The second pair were just rotten rubber. I am almost afraid to try the third pair. DO NOT BUY THESE BOOTS. They are poor quality and you are further ahead to buy a better quality boot to save the aggrivation of getting wet feet.

My husband bought a pair of Itasca Men's Calgary Boots in Mossy Oak Camo w/ 400 Grams Insulation. He wore them about 1 month and the seams started to come undone. He really liked the boots as far as comfort but really 1 monthn? bought at Yreka Calif. 96027 Walmart. Thanks T sanpp

Itasca 1600 boots did not make it to day 3, 80.00 $ wasted, lucky if I walked 3 miles, broke apart in heel area, guarantee wet feet... my advice do not buy!

I bought a pair of these boots for my fiance for hunting he wore them for 2 weeks and they cracked took them back to Dunhams and they replaced them only to have the new pair do the same thing I wa wondering if anyone knew who you could complain to I have looked for hours on line to try to get a hold of someone to help to no avail please help

My girl friend bought me the swamp 1600 boots for hunting and with in 2 weeks were they bend they are falling apart. If u step in water your feet get wet. Itasca needs to make this right with me im pissed and gander m wont take care of me either and thats were I bought them from. I know thay didnt make them but they could find a nummber to reach itasca they sell their product. So itasca if u see this my nummber is [protected] your company should call and reimbers me.

At the end of December, 2008, I purchased a new pair of Itasca hiking boots from a local retailer. Within three weeks, the laces broke, and I replaced them.

A week later, one of the metal tags on the side that say "Waterproof" fell off, and the rivet ends fell into the arch of the show. The inner sole had to be cut to removed the rivet ends.

The out shell of the show soon began coming un-sewed. After six months of wearing these, the shoes have five holes on the outside of the shoes where the stitches have come apart and unraveled.

Does anyone know how to reach the makes of Itasca shoes? I want to write them a letter, but their identity is well concealed on the internet.

Less than two weeks ago, I purchased a pair of Itasca Mens Mountaineer Waterproof Boots - Stock# 809207. The problems are amazing:

The first day, the laces became untied and when I went to tie them I found that the lace fabric was totally frayed and unusable.

Then the laces that are used to close off the top of the boots self-destructed. There are plastic caps at the very end of each lace to avoid the situation where a lace could end up coming off the shoe with no hope of getting it back on. These caps came off almost immediately.

My favorite is the "Waterproof" claim. When I wear these boots, the inside bottom of the boots under the Thinsulate inner boots is always very moist, causing my socks to get wet. A wonderful feeling!

The only positive characteristic of these boots is that they are very slip-proof, even on ice.

I really can't believe the overall lack of quality. And they look so sturdy.

Christian Hahn
E-mail: [protected]@yahoo.com