Jacob Law Group / Jacob Collection Group
Reviews and Complaints

First of all... I'm 86 years old. My wife passed away in 2021 and I missed a joint credit card that she and had and did not pay it. FirstBank sold the debt to Jacob Law in Oxford Mississippi. I call them and they promise to settle for a certain amount then I never hear back. Then they put a judgement on my house and property. I need to sell it and pay for my nursing home stay and they won't cooperate or call me back... What can I do?

Jacob law group called my family questioning them. When I called them back they said I owed a debt to Capital One Mastercard. Never receiving any mail correspondence or bill from this firm ever, I called Capitol One and them check. The only account I ever had was back over 19 years ago and was paid and closed by me. When I called the firm back I asked for proof of the debt in question. They said they were going to mitigation without my cooperation and we’re going to garnish my wages after confirming my employment.

I ordered a transmission from them back in the middle of September it took almost 3 weeks to arrive my mechanic installed the transmission only to find out that the Shift linkage Was bent and damage My mechanic tried to fix it and it broke so And I feel like I'm getting the run around I call yesterday Friday October 15, 2019 We say yes we will ship it could a been new one and yet no email and it still has a ship I'm beginning to feel like I want my money back

I had old Fingerhut debt that they closed. Reading and learning more how that works they probably paid not very much for the debt. I knew nothing of anything they did or steps they took, until I got a paycheck with my wages garnished. I googled their number and called them. They are the worst group of unprofessionals I ever endured. They were rude and snappy. Me, being unaware of this, needed to know how this was done without my knowledge. I talked to some people to learn that I was supposed to have been served and given a court date or something. I got nothing but a surprise on payday which really made for hardship. I had appointments with a specialist that I now have to cancel due to not being able to meet my deductibles. Im not giving up on my request for a paper trail. I deserve that much.

Brittanie Dorrough is so rude. Asking me to get a credit card or a personal loan to pay off a debt? No, personal loan will put me in more debt and I can't even get a credit card because I have low/no credit history! She's called my school directly too many times. Ice already got a garnishment and she is trying to push me for me. I'm doing all I can. We were on a one income of $700 a month (assistant teacher) since my husband has a wreck in March of 2017 we have one car to share. I might would do better if she was nicer and not so pushy to put myself in more debt. I would rather deal with anyone but Brittanie or Jacob Law

A person named Brittany, who says she is the manager, no one over her but the atty. is extremely rude! She hangs up in your face and talks down to you. Will not allow you to explain about anything and only wants you to pay the balance in full. That office accepted $50 payment per month from me 4 years ago never explaining that they were adding on $45 a month interest. So the balance has not gone down much. A payment was missed because of being in hospital and was trying to explain how I would catch it up but Brittany would not talk and was rude as hell. The attorney needs to be contacted about his employees. On several occasions she has been rude and maybe if the attorney knew she was that way. Never had any problems before she started talking to me about acct. I have someone pay it for me. She was paying online but that stopped, i guess so they could harass someone about the acct. I would like to know how to be able to get this debt away from them and get it paid off. I am on a fixed income.

I am a single mother of four children. I am a full time student trying to get to where I can provide for my children. The only income I have right now is $310.00 a month in child support. Jacob Law Group began calling me about a year ago. I know I owe the money, that is not the issue. The issue is that I cannot afford the payment they are demanding every month. They said that if I don't pay I will be put in jail. I've been making the $100 a month payment until March. In March my house burned down and I had to use the student loans I got to get me and my children a new place to live. When I tried to call in April and make a payment I was reminded that I owed for March and when I tried to explain what happened, the girl screamed at me and told me she didn't need my attitude. I wasn't aware that I had an attitude so I simply said, "God bless you. Have a nice day." and I hung up. I will not be calling them to make my payment anymore. From now on I will send a money order. Just because people owe money doesn't mean a collection agency should possess the right to harass people and talk down to them like they are garbage.

I received a voice mail message from an automated system to call them back. I was given NO reference number or person to ask for. When I called they asked me what number they called me on. I have about TEN phone numbers and I had to go through almost ALL of them to find out that they were trying to contact an elderly male (I am a young female) whose last name is spelled differently than mine and whose first name was NOTHING like mine.
I had received about THREE phone calls and had to call their office THREE times before the issue was resolved. The second time I told the operator that if she could not help me (really, she did not WANT to help me) that she should transfer me to her supervisor. Rather than doing that she hung up on me, after telling me "I am going to hang up now."

A company hired Jacob Law Group to collect on a debt I owed. I recognize the debt and will pay when I can. At the moment I have a household of people depending on my income to eat, stay warm, and keep the roof over our heads. My income consists of a disability check, a social security check, and food stamps. I assure you its not enough to live on. We still have to make the trip to the food bank every week to get enough groceries to feed us. I'm not saying that any of this would make a difference to a debt collector even if I told it to them. I wasn't surprised when Jacob Law Group put a lien on our bank account. I was surprised that the little money that was in the account was collected and the account put in the negative. I don't work and like I said all the money I get is from disability insurance and Social Security. Both of which can't be collected via lien since it is protected by federal law. I contacted my attorney and he advised me that he would get the money back. He got some of the money back only to have the bank transfer everything back to Jacob Law Group. Right now I can't cash my checks. I'm about out of food. I don't know how much longer the utilities will be on for. So I called the number on the Jacob Law Group collection letter. After a few minutes of being transferred, waiting, then being transferred again I talked to "Reggie" (I don't think debt collectors have to tell you their real name). Reggie never actually told me if he was a debt collector or not. I calmly explained to him that if he indeed was a debt collector that FDCPA forces him to tell me. He got angry and said that I was being condescending. That wasn't my intention at all. I told him I just wanted whomever was in charge of my case to give my attorney a call as soon as possible because he (my attorney) had been trying to contact them for weeks and had been leaving messages the entire time. Reggie told me I was trying to pick a fight with him and I realized that this guy wasn't going to help me so I said "goodbye" and hung up. If you ever have to deal with 'Reggie' or anyone from Jacob Law Group good luck.

I was left a message on my work phone that a 'Joe' was calling to collect a bad debt and that I had better call back today or else. When I called the firm, he would not tell me why he called, questioned the address he called and suddenly said he 'must have made a mistake' it 'must have gotten the wrong person'. This message was left on my work phone jeopardizing my reputation for what is apparently an unsubstantiated debt. I owe no one anything - this firm clearly has strong arm tactics that cross the collections laws. I happen not to have a debt owed - I wonder what they do to people who actually do.

Made a payment in Feb., to the Jacob Law Collection Group in MS. It is a past due Walmart account. Bal., was $480 (ish). Called last night 3/3, to make another payment. Was THEN informed the agency charges a $20! EACH time processing for the payment that comes out of our checking account and 24.99%. I checked the letter they sent me stating my balance and confirmation of last months payment, NO WHERE does it say anything about a processing fee. I offered to send a money order, they said NO. How is this legal? I wasn't told of the fee, nor is it in writing. These people can just charge consumers a $20 for each payment and such high interest fees?

they are the rudest debt collectors ive ever dealt with. i am young and going through bankruptcy unfortunately and when i finally decided to pick up their phone calls after endless rude and harrassing voicemails, i talk to some trashy ###. she asked if i was aware of my debt, being polite i said yes but im filing it for bankruptcy and she proceeded to say "oh...you're 23...and youre going through bankruptcy?" and she said it in a manner that was very mean and very rude, as if i was extremely pathetic. she does not know me or the massive medical bills i accrued without health insurance in the past few years. so i gave them my attourneys contact info and she asked me what chapter im filing and i answered and she immediatley hung up on me. enough said about how they handle their business there.