Jewelry Doctors’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases and service.
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Deceptive selling
On 11/25/2016 we bought a pendant and, separately, a chain. My wife went back a few hours later to return the chain, which cot $340. The owner said that we bought a "package" that could not be separated. We said "no, " here is the receipt that has a charge for the pendant and another for the chain. We also stated we would be OK with returning both. Finally, he said he would see what he "could do, " and after looking at a catalog and using a calculator, said he would accept the return of the chain for $180! We replied that his offer was not acceptable and reminded him that the saleslady never said the sale was final nor was there a sign to that effect. He replied that in Kansas no such sign is necessary anyway and that "there is nothing you can do" and turned his back on us! This is the way we were treated after being regular customers for years -- unbelievable!
Well, seems that the owner has read the complaint and commented above! The two items were sold separately. We bought the chain separately because the chain that came with the pendant was too light weight. If the pendant was "discounted, " it is because the original price included the original chain. All we wanted was to return the chain we actually did purchase, having found a superior one for less money that also fit the pendant better. We would be happy to return both the chain and the pendant for the supposed discount price that we paid. Please keep your facts straight if you choose to reply.
Is Jewelry Doctors Legit?
Jewelry Doctors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jewelry Doctors. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jewelrydoctorskc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jewelrydoctorskc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jewelrydoctorskc.com you are considering visiting, which is associated with Jewelry Doctors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Jewelrydoctorskc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The jewelrydoctorskc.com may offer a niche product or service that is only of interest to a smaller audience.
Jewelry Doctors Reviews 0
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Overview of Jewelry Doctors complaint handling
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Jewelry Doctors Contacts
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Jewelry Doctors phone numbers+1 (913) 888-5985+1 (913) 888-5985Click up if you have successfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number 0 0 users reported that they have successfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number Click down if you have unsuccessfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number 0 0 users reported that they have UNsuccessfully reached Jewelry Doctors by calling +1 (913) 888-5985 phone number+1 (816) 795-6889+1 (816) 795-6889Click up if you have successfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number 0 0 users reported that they have successfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number Click down if you have unsuccessfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number 0 0 users reported that they have UNsuccessfully reached Jewelry Doctors by calling +1 (816) 795-6889 phone number
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Jewelry Doctors emailssupport@jewelrydoctorskc.com100%Confidence score: 100%Support
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Jewelry Doctors address11797 W. 95th St., Overland Park, Kansas, 66214-1824, United States
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Jewelry Doctors social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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