Ann-Louise Jewellers’s earns a 1.0-star rating from 1 reviews, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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swarovski pair of kingfishers on metal tree branch
This item was purchased at the above store in summer 2015. Not long after buying it we noticed that the birds were loose on the branch, so took it back to the store to ask if there was anything that could be done to secure the birds more . The store shipped it back to Swarovski in Vancouver at our expense ($25) and it was away for weeks, though it was a busy time being near Christmas of 2016. Eventually the product was returned and the birds were slightly more secure, though we were still concerned, handling the item as little as possible and with care.
However, not long afterwards one of the birds fell off the branch completely, landing on the mantlepiece but the impact of that was that the branch and the other bird fell to the floor, resulting in its beak being broken off completely and in more than one piece. Once again I returned to Anne Louise in Kelowna and asked them to send the item to Vancouver for repair, once again paying the $ 25 shipping fee. Again the item was away for several weeks came back unrepaired with the comment "no further action". This was an $800 item, and we believe it was faulty from the get go. Interestingly, the design of this piece has now been changed leading me to wonder if there were problems with the original design.
We were offered no apology or compensation from either Anne Louise or Swarovski, which is disappointing as well as surprising.
We look forward to hearing from you soon.
I gave the original receipt, and boxed item.
Is Ann-Louise Jewellers Legit?
Ann-Louise Jewellers earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Ann-Louise Jewellers. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ann-Louise Jewellers has registered the domain name for annlouise.ca for more than one year, which may indicate stability and longevity.
Annlouise.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Annlouise.ca you are considering visiting, which is associated with Ann-Louise Jewellers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Ann-Louise Jewellers have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Annlouise.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The annlouise.ca may offer a niche product or service that is only of interest to a smaller audience.
- Ann-Louise Jewellers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Ann-Louise Jewellers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of Ann-Louise Jewellers complaint handling
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Ann-Louise Jewellers Contacts
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Ann-Louise Jewellers phone numbers+1 (604) 669-1433+1 (604) 669-1433Click up if you have successfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number 0 0 users reported that they have successfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number Click down if you have unsuccessfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number 0 0 users reported that they have UNsuccessfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number
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Ann-Louise Jewellers emailsinfo@annlouise.ca100%Confidence score: 100%Supportbay@annlouise.ca98%Confidence score: 98%willowbrook@annlouise.ca97%Confidence score: 97%mayfair@annlouise.ca90%Confidence score: 90%metrotown@annlouise.ca89%Confidence score: 89%orchardpark@annlouise.ca88%Confidence score: 88%hillside@annlouise.ca84%Confidence score: 84%market@annlouise.ca84%Confidence score: 84%salescoquitlam@annlouise.ca83%Confidence score: 83%pacific@annlouise.ca83%Confidence score: 83%
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Ann-Louise Jewellers address#D011A - 701 West Georgia Street, Vancouver, British Columbia, V7Y1E4, Canada
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Ann-Louise Jewellers social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Ann-Louise Jewellers contacts
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