JFL Diamonds & Timepieces
Reviews and Complaints

jfl diamonds & timepieces is bad biz. they sell cheap jewelry. beware of buying from them. they rip you off.

Shady company! I bought an expensive diamond watch from them and it broke in a week and they won't give me my money back!

I got a diamond cross from JFL Diamonds & Timepieces. I had some trouble with UPS bringing it to me, but JFL helped me out and sent it with FED EX for overnight delivery. When I got the pendant (cross), I was really happy with it. It's good quality and a good price. I've bought more stuff from them and will tell my family and friends about it.

I bought from JFL 2 times. Both times were great and the items I bought were priced very good. My jeweler said she couldn't sell them at the price I paid. I'm happy with JFL and will keep going to them for anything I can't buy locally here in TX. Thanks JFL!

This company is terrible, don't buy from them. They scammed me out of $2600 for a chain and wouldn't give me a refund even though the carrier said it was lost or stolen and reimbursed them. They hardly ever communicate and it's impossible to get them on the phone. Be careful and don't deal with this company.

This company is terrible. I've been trying to get in touch with them and I can't reach anyone. I got a diamond promise ring for my girlfriend and I haven't heard anything back about my order no matter how many times I call or email. I ordered it on December 30th and I still haven't gotten a tracking number and it's now January 8th! This company is a scam and something needs to be done about it!

I bought tennis necklaces, diamond bracelets, diamond earrings, and diamond rings from JFL. I always happy with the quality of jewelry, pricing, and customer service. I recommend this jewelry store to anyone who wants great jewelry at a good price. I will do business with them again. Jewelry arrives within a week of ordering. No problems ever.

I bought a necklace from JFL Diamonds & Timepieces, but when I got it, I wanted a thicker one. The return process was good until USPS said it was delivered. I checked with USPS and everything was correct, but when I asked the company, they said they didn't receive it. I sent some emails, and they said their postal officer is trying to find it. The post office said the person who delivers to that company knows them well. I didn't buy insurance, so I feel like I lost my money. I wanted to spend more money, but now I'm not sure.

This company is not good. They hung up on me and blocked my number when I needed help. I ordered 2 things from them last year. I had a problem with one and my mom was helping me. They hung up on her and blocked her number. That's not how you treat a customer who has spent a lot of money with you. They have bad practices and I won't tell anyone in my community to use them. I thought a company in Atlanta would be better.

I bought lots of stuff from JFL Diamonds & Timepieces and they said it was all 100% real 10kt gold, but when I got it checked at the pawn shop it was all fake or just gold plated. I tried calling them a bunch of times but nobody ever answered, and when I finally got through on their website chat thing they said I couldn't get a refund because it had been more than 10 days. I wouldn't have bought any of it if I knew it wasn't real gold like they said.

I bought a ring from JFL Diamonds and Timepieces on Feb 15, 2022. But I didn't like it, so I returned it on Feb 21, 2022. They said it was okay to return it, so I sent it back with a tracker number of *** Ground, tracking number 1Z04V1F40300032571. The jeweler got the ring on Feb 28, 2022. But they keep billing me twice a month for a ring I already returned. I have all the emails saved and my bank statement too. I told Uown financing about it, but they said they'll keep taking money until JFL cancels the order. I might have to get a lawyer to help me. I want my money back for the last three withdrawals from my closed account.

I buy a necklace from JFL Diamonds & Timepieces using AFFRIM. They send it to the wrong place by UPS and ask for an investigation. I pay the first payment to AFFRIM and wait for the necklace. But I never get it and they don't show me any proof that they send it to the right place. I ask for the delivery proof many times, but they don't give it to me. Now, I get collection notices for something I never got. I don't know what to do, maybe I can ask ComplaintsBoard.com for help. But I can't ask UPS because the store has to do it. I ask AFFRIM for help, but they don't want to help me, they just want me to pay.

on purpose just to scam people out of their money. I would not recommend this company to anyone and will never do business with them again.

at this store and am extremely disappointed with the quality of this ring and the lack of customer service. I would not recommend purchasing from JFL Diamonds & Timepieces.