Jord’s earns a 1.4-star rating from 9 reviews, showing that the majority of watch enthusiasts are dissatisfied with their unique timepieces.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Amazing Experience.
I bought a very handsome watch that was dark wood with emerald green face at mid summer fest in Andersonville, Chicago. Under $200. Wood except for workings. So many compliments. Loved it and the boost in small talk. Not me I'm a talker. But I felt at times, it took muster for them to tell me. I stuck my hand where I shouldn't have. Pulled, snap.
Put up. Found again. Sent to be repaired. Turns out, that edition is no more. They were sorry, but could send a new one. Sure.
Well today I got them both!
Shocked!
Confused!
Happy!
A new watch. I didn't expect that.
This experience has made me appreciate sticking to your words.
I will always proudly tell all,
Jord Watches are an exceptional product but an amazing company.
I got the Harper "Blue Tiger's Eye" and they sent me a watch with a black face with little tan dots
I got the Harper "Blue Tiger's Eye" and they sent me a watch with a black face with little tan dots. Not blue tiger's eye like I wanted. Can't talk to anyone, no live chat, and they don't answer my emails. The phone number on the site doesn't work either. This sucks because it was supposed to be my son's main Christmas present. I hope this review makes them answer me so I can fix this before Christmas. PLEASE!
12 / 20 / 2020 Don't buy from this store, it's a waste of time
12 / 20 / 2020 Don't buy from this store, it's a waste of time. I bought stuff a year ago and it took forever to get here, like almost 2 months. This year they said they'd deliver before the 20th, but it's been 3 weeks and they're not answering me. Their customer service is terrible, they never fix anything for their customers. They always blame other companies for the problems, never themselves. They're a joke of a company, I thought they got better but I was wrong, twice.
I don't think you should work with this company
I don't think you should work with this company. Their stuff looks cool, but I've bought a bunch of things from them and they've all had problems. I got a watch from them recently and it falls apart when you wear it. They said I could exchange it, but I gotta pay for shipping both ways. It's been almost a month since I paid for it and I still can't use it. It's impossible to get in touch with anyone and when they do email me back, it takes days or even weeks.
I buyed a purse for my wife on Jan 3rd
I buyed a purse for my wife on Jan 3rd. On Jan 18th I still hadnt got it and I emailed support email. Got a reply back. I told lady it was for my wifes bday on 2/3 and I needed it by then. She said they were in the process of moving and that I would have it by 2/1. I didnt get it. So I started emailing again. No reply. I have emailed multiple times and gotten no reply, I have chatted in multiple times and no agents are ever available, and I tried calling the number and it has a message saying to leave a message or email. It is now 2/9, almost a week after my wifes bday and I have no purse for her and no communication from the company, but they took money no problem. Worst experience I have ever had.
Jord Complaints 4
I sent back my watch on March 5, but it got lost in the mail
I sent back my watch on March 5, but it got lost in the mail. JORD doesn't know where it is. The watch was busted and needs fixing. I want a new one, or at least the pin fixed, or my money back.
I bought the watch and sent it back to Jord on May 23 to get it engraved with something new
I bought the watch and sent it back to Jord on May 23 to get it engraved with something new. They said I'd get it in time for Father's Day to give as a gift, but I still don't have it. I've emailed and messaged them asking for someone to get in touch, but I haven't heard anything. I paid for the watch in full and I feel like I got ripped off by the company.
I been having a credit of $148.75 from this company since November
I been having a credit of $148.75 from this company since November . I tried to get in touch with them many times, by phone, email, and even the US postal service. They never answer me back except for one short email. I asked them to answer my question, but they ignored me again. I don't get how this company works! Now, I want a full refund in the form of a check. I don't want to buy anything from them anymore, because they don't care about my concerns. Thanks for helping me with this problem.
Is Jord Legit?
Jord earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jord. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jord has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Jord's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Woodwatches.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jord as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Jord have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Woodwatches.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- We detected that woodwatches.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Jord protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I've been trying to get in touch with JORD about my watch for a while now
I've been trying to get in touch with JORD about my watch for a while now. I've sent them an email six times and tried their online chat, but no one has responded. I need my watch fixed before my warranty runs out or replaced altogether. Can someone please call me or email me back? I need the *** number so I can send it back for repair. My order number is JWA-*** and I ordered it on June 18. I'm running out of time and this company hasn't responded to any of my messages.
About Jord
One of the things that set Jord apart from other watch brands is their attention to detail. Each watch is carefully crafted by skilled artisans who take pride in their work. The result is a watch that not only looks great but also functions flawlessly. Jord's watches are designed to be durable and long-lasting, ensuring that they will be a part of your wardrobe for years to come.
Another aspect that makes Jord's watches stand out is their versatility. Whether you're dressing up for a formal occasion or dressing down for a casual day out, there's a Jord watch that will complement your outfit perfectly. The watches come in a variety of styles, from classic to modern, so you're sure to find one that suits your taste.
Jord's commitment to sustainability is also worth noting. The company sources its wood from sustainable forests, ensuring that their watches are eco-friendly. They also use recycled materials in their packaging, further reducing their environmental impact.
In conclusion, Jord is a brand that offers high-quality, stylish, and eco-friendly wooden watches. Their attention to detail, versatility, and commitment to sustainability make them a top choice for anyone looking for a unique and functional timepiece.
Overview of Jord complaint handling
-
Jord Contacts
-
Jord phone numbers+1 (314) 892-7770+1 (314) 892-7770Click up if you have successfully reached Jord by calling +1 (314) 892-7770 phone number 0 0 users reported that they have successfully reached Jord by calling +1 (314) 892-7770 phone number Click down if you have unsuccessfully reached Jord by calling +1 (314) 892-7770 phone number 0 0 users reported that they have UNsuccessfully reached Jord by calling +1 (314) 892-7770 phone number
-
Jord emailssupport@woodwatches.com78%Confidence score: 78%Support
-
Jord address1645 Headland Dr, Fenton, Missouri, 63026-2836, United States
-
Jord social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Jewlr
19 reviews
AllSwissWatch
7 reviews
The Diamond Store
3 reviews
Perfect Watches
18 reviews
Glamulet Jewellery
14 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!