Josef Silny & Associates / Jsilny.com
Reviews and Complaints

You get what you pay for. I would stick with more well known and more strict companies like WES. At least this guarantees correct evaluations and more recognition by colleges and employers.

Joseph silney associate staff is very nasty .they are mean .I submit my document for evaluation, they send me just my original document and never send me my evaluation .I contact with them again and again they do not want to listen .I am really upset do not know what to do .I do not know how i can get my evaluation, i spend lot money but still didnot get my evaluation .

Unprofessional company, I sent original documents to them with payment .Later they request proof from the university. I call my university they required me to be there or send somebody to request my documents because school employe wont just go and sent out my information.I sent my information and copies to somebody they issued for me documents .He faxed it to Jsilny and mailed it as well. Later they say it should arrive from the school the fax number not showing…I give them the school website the department and everything …
I have to call my country around 4am here 9pm there many days .I requested the dean after waiting and calling many times. He accepted to talk to me.I exlianed to him my situation and talk about my teachers. I faxed to him all my documents (bachlor, highschool national id ); he send a verification to this company .Jsilny said they didn’t receive anything; but I call the school requested the dean again and he told me he send it with a cover...I felt ashamed. Because I know the dean he won’t lie he has word...
Next, I call Jsilny again the agent said yah they receive it .It was somewhere... they are in process and verification...
In the end, the associate said the school should respond to his email.I know my country better than him .They don't rely on the Internet yet.Plus the school website was created by amateur teacher it’s not official like here in the US.I have everything original documents arrived.I give the school website departments govermnets database information online….BUT NO EVALUATION NO REFUND .Now requested the dean to send documents to other agency and my evaluation is done already.
I don’t need Jsilny.They treat NE like ###, no respect no consideration. I did all what they request but when I call that guy he forgot all what we said and we want through and tries to start from the beginning. He was just waiting for 90 day and he will say bahhh amig no refund.

I have requested a service from Josef Silny and they really dont care about Customer Service. They did a wrong evalution and i didnt receive the original document. I called they told that they made the mistake and then they asked me to pay 15 dolares to sent the correct evaluation + original documents.

So, they should send at least the documents without any charge because it is their mistake.

I will also contact all universities I have relation to not suggest their services once Silny's evaluation services is horrible and Silny's bad Services can compromise Universities' names and reputation.

I used Joseph Silny & Associates service in November of 2004. I trusted their expertise, so I didn't check their work for accuracy and submitted all the paperwork to the U.S. university I was applying to. I graduated from that school and started another one after a couple of years. My GPA mattered for the degree I selected, so I checked J.Silny work for accuracy. To my surprise, I found many mistakes. I highlighted all the errors & asked J&S to correct those mistakes & mail to both schools (current & the one I graduated from). They corrected and resent to all the schools requested. I still found several mistakes. It turned out that the school I graduated from had their records sealed and couldn't correct the errors J&S made. Never again I will use J&S service as they are unable to perform the work. It was a very bad experience. Even after highlighting all the errors, they were still unable to correct them. J&S has very poorly strained staff without the knowledge they should have. I would never recommend J&S to anyone due to lack of expertise.

I heard about Josef Silny from my sister who had to use their services a few years ago. I needed my credentials evaluated and as they were on the list of accepted companies and I had my sister's recommendation, I went ahead and chose them. They say the 'devil is in the details' and so far, all the negative comments I've read clearly says that someone did not take the time to read the page in its entirety. I was watching the cost as my exchange rate makes the equivalent so much higher. Josef Silny has one of the most lowest prices and all the add ons were clear and I was able to determine from the outset how much it would cost and what I was going to get for my money. And guess what? I got what I paid for and no complaints. The name of my evaluator was Belinda Vega. The turnaround time was as they said and it was what I paid for. Recommendation - submit your request in a timely fashion and read the details about what you're paying for. I researched other companies and while they bragged about a lower cost, when you started adding the other fees, they were so much more while others were so expensive and not as clearly stated as Josef Silny's website. I must confess that the content on the webpage seemed abrupt, but I believe one has to separate emotions and clearly communicate what is being offered that no one is disppointed. Clearly people love to have their way and you tell us one thing and we do another. So, if you are considering this company, go ahead but make sure you read the fine print. Come on people. This is a business, how can we expect them to translate for free because they are evaluating our credentials? I suggest - look at other companies, do your comparison and then make your decision. Remember, the devil is in the details - make sure you read it through to the end. Even though I paid a lot of money, they came through for me. I didnt have to call and when I submitted my query they responded very quickly. Thank you Belinda Vega and Josef Silny Inc. Sorry I was long :)

I have some advice for the company. You say that you have satisfied clients yet almost all reviews here are negative
Advice:
1. update your requirements to read that you do not receive transcripts from individuals but from institutions only. That was you will not hoard people's original documents only to tell them that you want them to be sent to you directly from the institutions abroad
2. Update the application form on the website with the current charges instead of waiting for someone to send in the form then you respond to them that it is outdated, whose fault is it that the forms on your website are outdated?
3. This is the 21st century, upgrade to a secure online payment instead of asking people to go through a 19th century process of payment
4. If you are unable to evaluate credentials because of one reason or the other you should be ready to refund the client otherwise that is robbery. Why are you so quick to receive payment and yet fail to deliver the service?

I sent my stepdaughters high school and college transcripts to be evaluated. She graduated from high school in the philippines at the 10th grade which was required there. We received a letter stating there was a discrepency in the high school transcripts. I called the company but they do not return phone calls you can only talk to someone through emails. They said she was missing the 11th and 12th grade transcripts. I explained that when she graduated in 2012 that 10th grade was the highest level at that time and it changed 2 yrs later. They did not believe us and had to get transcripts and a letter stating that 10th grade was the final grade when she attended. So paying for the transcripts again in the Philipinnes and it taking 2 more weeks for them to get the exact same transcripts that they got the first time. We finally got the evaluation. Wasted 2 more weeks which now meant that she could not start this semester because of an unnecessary delay. Not everyone is a liar the fist transcripts were sent in sealed envelopes so there was no tampering with them. We even sent them a copy of her diploma showing she graduated high school. She had to have graduated on order to get college transcripts to be evaluated. paying the 220.00 dollars to be called a liar about the year she graduated. Why can you not speak to a person there and only have email contact?

the worst serve for foreigner! never choose this company again !

This is the worst company ever! They never send my evaluation to the destination and they just said that they are not responsible for the postal service! So they maybe never send your evaluation and say is not their fault! Bad service! Dont go there!

I'm in the process of suing this company for misleading students and destroying original documents. If anyone wants to join for a class action, just reply.

HORRIBLE!This company is the worst!. They have the worst customers service, their employees are super dude through the phone the almost yell at you if you have to double ask questions if you have doubts. I totally not recommend this place.its a rip off, over 60 dollar for a translation not even to mention the credentials way more over that, they also want money to send back your originals safely because they themselves can't even take care of that . It's pretty ridiculous they shredded my ORIGINAL highschool diploma within only one year of keeping it . They never returned back or even suggested what I could do to have it back. I'm currently waiting on this lady to reply my emails back since she appearantly is too busy to answer my questions but pretty quick on taking the money off your credit car without even starting to work on my pepers. She is supposedly waiting for me to send more documents, yet they take out the money off my credit car like if they have completed my service. I am totally unhappy with their services in all ways. I RECOMEND TO STAY AWAY FROM THIS PEOPLE! TERRIBLE !

I am having problems with Silny and Associates. The problem is that they are not giving straightforward instructions. First when I called and presented my situation, I was told that it was okay to get a copy of my transcript for $35.00. I sent that amount, then I received an e-mail stating that they no longer have my paperwork so I should forward the paperwork and an additional amount to make it $150.00. When I did not find an option for $150 (that fits my situation) on the application form, I called and was informed that it would cost $180.00 and not $150.00. I sent that amount along with the paperwork . I called at different times to see if they got my information. One day I was told that their computers were down so I should call back. That was July 14. I called back and was told that they did not receive my papers. I called them another day but did not get to speak to anyone. I called back on the 21st only to be told that they needed the transcript directly from the college in Jamaica. They claimed to have e-mailed me on July 15. That e-mail I did not receive. I checked my e-mail every day just to see if they had any information for me, and there was none. Now I have checked my e-mail back and forth; spam, deleted and all. No e-mail from Silny. Now they are saying that they can do something with the information that I have provided and mail it out on at a later date, but there is also the option for me to request a refund.I am frustrated because I need this evaluation by July 31st, but at the same time I do not want to waste money on something that might not be accepted by the college.

Loreen Henry

I studied in Montreal Canada and had my documents evaluated by Joseph Silny. I attended 3 different colleges in Montreal at different times in my life. The first one is Vanier College, the second Dawson College and the third Lasalle College. All three colleges are known as community colleges where you can earn an AA. These colleges you can becomes an RN or learn any techniques like computer analyst etc. Well, I wanted to get my bachelor's degree here in Miami and submitted all documents and fees to Joseph Silny. For some reason they decided that Vanier College - which has the same standing as both Dawson and Lasalle College in Montreal Quebec. They wrote a note to FIU telling them that my credentials from Vanier are not college level therefore I have to repeat my English, Humanities, Math and science classes. At this point I am unable to complete my bachelor in a reasonable time because I work full time and have a family. I am unsatisfied with their evaluation and their services.

I have higher education degrees from a foreign country so I needed to evaluate my degrees in USA several times. Josef Silny was recommended to me by friends who used the agency before. I have used Josef Silny and honestly, without any bias, I can say that it has a very good service as far as far as time wise and accuracy. They have a customer service number that you can call and ask questions and get immediate answers as needed while other agencies have email contacts only so you have to wait days to get replies. I remember that I spoke to Barbara in customer service and she was very helpful. I also had my evaluations done by Alice Milagre and Noeli Rodriguez.
S.A. Mahmood