Josef Silny & Associates / Jsilny.com
Reviews and Complaints

En 2013 ustedes evaluaron mi título. Nunca regrese a la escuela , por lo tanto no abrí la documentación porque fueron muy específicos con eso . Hoy llevo los documentos a la escuela y resulta que me han dado los documentos de alguien llamada Dianelis Anoceto . Llamo y después de 31 minutos de espera me sale una persona de customer service de nombre Luis y en serio el problema con esta compañía es más serio de lo que pensé . Grosero, mal educado y con una actitud horrible . La llamada fue hoy Lunes 07/10/2023 1:40 pm para que escuche la llamada . Para resumir esta gente perdió mis documentos y no ser suficientes dice Luis que tengo que volver a pagar por mi documentación. Cosa que no puedo hacer porque los originales fueron tirados a la basura , palabras exactas de el señor Luis . Para todos los profesionales pensando en utilizar a esta gente l respuesta es mucho cuidado que al parecer todo puede pasar y no se hacen responsable por sus errores , todo lo contrario nos responsabiliza a nosotros. Dianelis Anoceto tus documentos están en mi poder con gusto te los puedo hacer llegar , si tienes los mío por favor . Por desgracia no tengo la económica para volver a pagar todo , así que bote mi dinero y mi oportunidad. Gracias Josef Silny & Associates , Inc . Gracias Luis por ser tan groseramente irracional.

On the 6th of December 2022, I sent my application to start a VISA 4 NURSES processing service. I had paid an extra $200 for a 2 day rush processing service (as they have advertised) in hopes that it will actually be completed in the timeframe. Unfortunately my documents were shipped on the 31st of JANUARY, which is clearly way pass the 2 day timeframe that I had paid for.

When I called to request a refund, I was told by the customer representative agent that the issue was on my end since I "did not" provide all the documents necessary for them to complete the process on time and that they do not provide refunds. I tried to explain and provide context for the situation but the agent was rude did not seem to be very interested in listening to my explaination at all and constantly interrupt my explaination midway argued with me as to why it was not their problem. Throughout the entirety of the process, I would be sending emails constantly to ask if I am missing any documentations to which I would either receive a reply that says that everything is still pending or not receive a reply until several days/weeks later.

The client portal that Josef Silny provides to their clients was unfortunately useless in my experience. The portal was never actually updated during the process accurately.

Bottom line is that I would refrain from using any JSA "rush" or expedited processing. It clearly did not work in my case and save yourself some extra cash and headache. If I could do this over again, I would just avoid using any JSA services at all.

I requested a high school evaluation with my cxc from this company. I didn't want to drive to Miami to take it there so I wrote the cxc office in Barbados and give them instructions to mail it directly on my behalf to the company. The evaluation was done and very contradicting. All the schools rejected due to wording. However a particular college in Miami states if the transcript that the information was taken from is email to them then I could begin classes. The company tells me the transcript I paid cxc office for isn't mines and therefore no copy will be given without a letter from the cxc office on a official letterhead from the cxc office.

This complaint is against Josef Silny and Associates for a completely wrong and incorrect evaluation.

I submitted my transcripts and my German Nursing Diploma to be evaluated by Josef Silny and Associates and they initial evaluation was

“Graduation from such programs is considered the equivalent of graduation from a nursing program at an accredited high school in the United States”

First and foremost, what is a high school nursing program? Never ever have I heard of such and neither has anyone. Many Nurses from the same nursing programs in Germany had their documents evaluated by Cgfns and they were recognised as Nurses Educated from a Nursing School accredited in the United States.

Josef Silny and Associates did not verify the entry

Requirements required by the school to study Nursing at diploma level rather used old sources dating as far back as 2005 and being adamant about the fact that Germany requires only 10 years of school for one to be enrolled in a nursing program.

I reached out to them countless times and Josef Silny refused to re-evaluate my Nursing Education.

I am not the first nurse to evaluate my Credentials with a United States Agency, Thousands have come before me and have gotten a proper and correct evaluation that allowed them to practice in the United States and yet I remain stuck with an Evaluation that says I went to a high school for nurses. I have lost almost 1500 USD and have tried over and over to explain to them that this is wrong. The president just gives automated answers that he gives to everyone on YELP.

Am now stuck with a useless evaluation with a company that refuses to see reason.

The worst company I could have found, they charged me a super high amount for the translation and evaluation of my university documents unfortunately a year later I realized that I failed to add the document of the hours for the credits and when I returned to their office they wanted to charge me the same high amount for a single paper alluding that the above was only valid for one year when everywhere know it is valid for three years, please avoid them, there are other companies.

If you are Cuban and black, do not do the evaluation with them, because every time you have to do an evaluation, they will send you to request that a Legal Consultancy send your documents, yes, they inform you after they shamelessly steal your money, and no It doesn't matter, how many emails you send, and how many times you go to their office, you won't solve anything, they already stole your money, they are authorized criminals.

J Silny applied to the incorrect university to validate my UK degree. They absolutely refuse to correct it and will not address the issue. They said I must resubmit everything and pay once more. I asked if in my position they would use the same incompetent company again? Joseph Silny himself (After I fully escalated it) replied that I should use someone else and has washed his hands.
This problem would have been so simple to rectify, yet Silny's awful attitude means that hell must freeze over first.
The company was incompetent resulting in an utterly useless piece of paper. Their customer service showed absolute contempt for their customer.
I used them because I live in Florida and they were closest to me. They were also recommended by the Florida massage board.
I urge anyone reading this to NEVER use this company. From bottom to top they are incompetent and simply do not care even when obviously their mistake.

En May 16, 2014 J&S ubicado en 7101 S.W. 102 Avenue. Miami, FL 33173, me ofrecio sus servicios de traduccion y evaluacion, basado en mis credenciales academicas oficialmente originales de Cuba (Licenciado en Cultura Fisica, dado en el Instituto Superior Cultura Fisica Manuel Fajardo) ofreciendome finalmente el equivalente Bachelor Degree en Physical education in the United State.
Años mas tarde en mayo 1, 2019 por cuestiones de trabajo necesite hacer la misma evaluacion con los mismos documentos originales y me sorprendi mucho que luego de pagar la tarifa indicada por el servicio de evaluacion, se me refiere que esa evaluacion fue preparada basada en credenciales academicas no verificadas y que la evaluacion final seria emitida luego de que ellos recibieran las credenciales academicas originalmente oficiales directamente desde Consultoria Juridica Internaccional en Cuba.
Como es posible que con los mismos documentos aporten resultados diferentes. les escribi a la agencia para que se me aclarara y el resultado no cambio, aunque sus argumentos no fueron convincentes.
Esta situacion me esta afectando mucho actualmente. Alguien me pudiera aclarar que debo hacer?

I sent my documents ie my transcripts to this firm for urgent evaluation. I paid $200 and i have all evidence and proof. They never told me when the service was done and when it was mailed. Two days later i called and they said it had been mailed and delivered. I received nothing. I lost all my transcripts and my equivalency! Everything i have worked for all my life. The firm was truly unapologetic. Didnt offer to send a copy, didnt offer to check with usps and just shrugged it off. I have no option but to sue thia firm!

I am living at Tallahassee FL, I sent them my High school diplomat two months ago for a simple translation, because I needed to register for college classes. They never send it to me, they keep my money and my original high school diplomat. now i do not know what to do, because last day of registration is September 25th. all they're really care about is your money, they wanted to take another $80 to evaluate my document which I do not need. That is why they keep it and never send it to me. Josef Silny= Zero

This is the email I was forced to sent to this "company" if you can even call it like that.

I am, however, HIGHLY disappointed with the service I am getting from your company. I already have several complaints and our transactions have barely started.

The first and foremost is that someone did not take the time to do more than glance at the transcripts I mailed you and to see that they ARE official and original documents from the (University's name) in Colombia. Not only are they on letterhead with the watermark in green in the background, but ALSO there is an embossed seal at the bottom of the page. A copy would OBVIOUSLY not have such authenticating markings. These documents have not been copied or scanned whatsoever.

Last week, before sending my ORIGINALS, I spent a good deal of time chatting online with one of your agents and confirmed that the age of the documents would not be important. I was told that the date I request these forms would not make any difference as they are records of completed course work and the records do not change.

I requested these transcripts from the university about 6 years ago and they were sent to me straight from Colombia. It was quite an odyssey to acquire these as they have to be claimed in person and my family in Colombia lives very far from the city where the university is located. They had to go there and of course pay the corresponding fees for the transcripts which I have kept in my safe along with all my other valuable documents. If I were to request another copy you would receive the exact same document you are holding now and I would have to pay again.

It is possible that someone may have mistaken the original translations of my transcripts as copies since these were done with an ADOBE program that mimics font and background of the documents from which they are translated. Again, a glance at this would have made it clear to a person who works in a company that evaluates documents.

While it may be true that your company has "thousands of clients, many with the same names, " I deserve to be treated as a client equal to any other and not just a number. If someone had taken the time to genuinely try to do their job, I would not have to be writing this email to begin with.

My second complaint is with a further lack of professionalism as evidenced in the correspondence I had while inquiring about the translation service. The emails had typos and mistakes that should not be evident in a company whose service is based on the written word. (See subsequent forwards as original documentation.)

Due to these typos, I actually chose another company to do the translations of the documents you require for evaluation. I am seriously questioning my decision of using Josef Silny and Associates, Inc since the company that translated my documents offered to do the evaluation at a discount. The reason I chose Josef Silny and Associates Inc. was because the company was recommended by other teachers in Orange County Public Schools. After this mistake, your reputation is now tarnished.

Finally, you mentioned in the e-mail that I have "the password previously sent to ” me however this is the first message I receive from your company that even mentions an account at all, and I do not have a password.

The amount of money I am paying for your service merits better quality than what I am receiving. I would like the name of the person I should take this matter up with, perhaps a director or someone at an administrative level. In the meantime, I need to know what the next step is since YOU HAVE ORIGINALS.

I have submitted my transcript for a foreign credential evaluation.

During this process I had to re-send my transcript, and my university has then been accredited by April 2016. Whereas my transcript was sent out in May 2016.

However, I believe that Josef Silny & Associates did not went back and check if my University has been accredited therefore I believe my transcript has been sent out stating that my University is not accredited.

My name is Elisa Everts, my foreign credential evaluator is Ms. Carol Raab.

Please help me on this, this a very time sensitive case due to the University's deadline and the correspondence with the company is extremely slow. I also tried calling but no one answers.

Thank you,

Elisa

Email address: [protected]@hotmail.com
phone number: +[protected]

Similar to all the other complaints on the site, the company above would not refund my money, at first they never mentioned my transcript needed to be translated until the end, now they want about $500 more for translation when the evaluation cost $180.
Please stay away from this company.

I am so sorry I didn't read all the reviews about this horrible company. They are so incompetent and very rude. I had my nursing degree form Belarus evaluated in 1992 ( a very long time ago) and they did the fair job. Unfortunately, I lost that evaluation and the company credentials. So I found this company and they did the service for me. They charged me $385. When I brought the sealed copy to assistant director of Medical Campus MDC, she explained to me that they can not accept ANY of the credits because of the way Josef Silny and his associates translated my degree. They wrote that this is a secondary level education and colleges in USA do not accept the credits.
Although, an accredited college in Brooklyn, NY accepted my credits in 1992. This only proves that my degree is not a secondary level education.
I wrote a long email to Alexandra Lopez (she was the evaluator) explaining everything and all she wrote back to me is this :

"Dear Ms. Stepensky:

You already received an answer from our company. As I already explained you, your study is considered secondary level education in Belarus and here. An Associate’s degree is a two-year university degree awarded by recognized degree-granting institutions.

I regret that you are not satisfied with the foreign credential evaluation completed for you. In our application which you read and signed, we state the following: "Josef Silny & Associates, Inc. guarantees that all evaluations are prepared by highly qualified evaluators, but it cannot guarantee that the applicant will agree with the evaluation." If you wish you are free to seek another professional opinion. This is our final e-mail regarding this matter.

Best Regards,

Alexandra Lopez
International Education Consultant
Josef Silny & Associates, Inc.
7101 SW 102 Avenue
Miami, FL 33173
Ph: [protected],
Fax: [protected]
E-mail: [protected]@jsilny.org"

Please let everyone know that this is a very dishonest company.

Do not use this company .
Zero customer service.
All they want is your money.
"You have to pay extra " is their motto .
After a lot of frustration and a month wait I received my evaluation in a sealed envelop that I must sent to my university. If I want an extra copy for myself so I can check their work i need to pay extra.
Those two women at their office all they say when they open their mouth is " you need to pay extra" ...
Nobody answers the phone .. Ever .. Don't bother.
I didnt mind paying the fee from the beginning as long as everything was included in the evaluation, but they don't inform the customers, so you end up missing your point grade average or your final exam credits added to your final document because you didn't specify.
All in all, very disappoined. Horrible company,

This is probably the most terrible! Customer Service ever! They don't answer the phone at all! I don't even know why they have a phone number available on their website. It's COMPLETELY USELESS! I tried contacting them "50 TIMES" in the course of 3 DAYS in different hours of their working business hours. Nobody is answering the phone and not just that, I tried to email them and still no response by them. It's been ONE WHOLE WEEK! I would not recommend this to anyone who is looking to evaluate their foreign transcripts. Just go "LOOK FOR SOMETHING ELSE"

This company charged very highly for the evaluating of my credentials, I spent $195 to receive a calculated GPA and translated High School Diploma. On the form it stated $15 should be included to ensure the return off my official certificates so this was paid. They sent me an evaluation internationally without my certificates. When I placed a query about the absence of my certificates I then receieved another price of $85 for the return of 3 certificates which was initially mailed for only £10. Then I decided to send someone to pick up the credentials and they said i would need to pay a further $15 just go pick up certifcates. All in all their service was ridiculously priced and verging on being a rip off.

Never use this company. Don't waste your money and time. I canceled my order which means I did not receive from them any service. They will not refund my money even though they did not provide me with any service. So, I paid almost $200 for nothing. They are so unprofessional. Every time I called, and I wanted to talk with the person who was sending me emails, she was never available. I left messages and emails. Nobody did not call me back. Just don't use this company, please!

Run for the hills. These People Do not give your money, very low class, to me are thieves bad job, they just want your money and do not like it back.I had a bad experience with them and send a job to do, I did wrong, I do not accept it in college, ne call and say they do not return money, I think if they are going to grab a job before your money should explain how they will do but they do. can go... ..