Journelle’s earns a 5.0-star rating from 1 reviews, showing that the majority of lingerie shoppers are exceptionally satisfied with their purchases.
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Quality and Service Excellence at Journelle
As someone who appreciates quality and exceptional service, I can confidently say that Journelle is a gem in the world of luxury lingerie. The bras I ordered were not only of top-notch quality but also arrived perfectly packaged, showcasing the care they put into protecting their products. What truly stood out was the seamless return process facilitated by the provided box, making it hassle-free. The overall experience was a testament to the great service ethos of Journelle, where every detail is meticulously taken care of with little effort on the customer's end. If you're looking for a blend of luxury, quality, and outstanding service, Journelle is the place to be.
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Pros
- High-quality lingerie fabrics
- Elegant, chic designs
- Size-inclusive range
- Expert fitting advice
- Curated luxury brands
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Cons
- Premium pricing limits accessibility
- Limited size range for inclusivity
- High competition from larger retailers
- Narrow physical retail presence
Journelle Complaints 0
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Is Journelle Legit?
Journelle earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Journelle. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Journelle has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Journelle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Journelle.com you are considering visiting, which is associated with Journelle, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Journelle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Journelle website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Journelle.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on journelle.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Journelle
The company emphasizes a personalized shopping experience, providing services such as professional bra fittings and style consultations to help customers find the right products for their needs. Journelle's offerings cater to a range of occasions, from everyday comfort to special events. They also maintain an online presence with an e-commerce platform, allowing customers to browse and purchase products from the comfort of their own homes.
Journelle's approach to lingerie is centered around providing quality pieces that blend function with aesthetic appeal. They aim to offer a curated selection that reflects the latest trends while also ensuring a level of timelessness in their products. Customers can expect to find a variety of materials, colors, and designs when exploring Journelle's collections.
The company operates several boutique locations, where the ambiance reflects their commitment to a luxurious shopping experience. For those unable to visit in person, Journelle's website provides detailed product descriptions, sizing guides, and customer service support to assist with online purchases.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Journelle. Make it specific and clear, such as "Incorrect Lingerie Size Delivered" or "Delayed Refund from Journelle".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Journelle. Mention key areas such as product quality, customer service, delivery times, and return or exchange processes. Include specifics about any transactions, such as order numbers or dates. Clearly describe the nature of the issue, including what you expected versus what occurred. If you attempted to resolve the issue, detail the steps you took and the responses received from Journelle. Explain how this issue has personally affected you, whether it be inconvenience, financial loss, or dissatisfaction.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, email correspondence, or photographs of the product. Be cautious not to include sensitive personal information in the attachments.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary losses you have incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Journelle, such as a refund, exchange, or apology.
7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and includes all relevant details. Check for spelling and grammar errors to maintain professionalism and readability.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your complaint adheres to the guidelines of ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, monitor your account for any updates or responses from Journelle or other users. Engage with any replies to provide additional information or to work towards a resolution.
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Journelle Contacts
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Journelle phone numbers123-456-7890123-456-7890Click up if you have successfully reached Journelle by calling 123-456-7890 phone number 0 0 users reported that they have successfully reached Journelle by calling 123-456-7890 phone number Click down if you have unsuccessfully reached Journelle by calling 123-456-7890 phone number 0 0 users reported that they have UNsuccessfully reached Journelle by calling 123-456-7890 phone number888.885.6876888.885.6876Click up if you have successfully reached Journelle by calling 888.885.6876 phone number 0 0 users reported that they have successfully reached Journelle by calling 888.885.6876 phone number Click down if you have unsuccessfully reached Journelle by calling 888.885.6876 phone number 0 0 users reported that they have UNsuccessfully reached Journelle by calling 888.885.6876 phone numberCustomer Care
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Journelle emailsinfo@journelle.com96%Confidence score: 96%Supportchicago@journelle.com95%Confidence score: 95%help@journelle.com94%Confidence score: 94%Supportpress@journelle.com89%Confidence score: 89%Communicationsoho@journelle.com84%Confidence score: 84%careers@journelle.com83%Confidence score: 83%Hrexperience@journelle.com82%Confidence score: 82%
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Journelle address14 E 17 Street, New York, New York, 10003, United States
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Journelle social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 09, 2024
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