Juno Records / Juno Media’s earns a 1.0-star rating from 2 reviews, showing that the majority of vinyl enthusiasts and DJs are dissatisfied with purchases and service.
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Lost limited edition item
I ordered the record "MOXY EDITS 001" from Juno Records on April the 18th 2020.
This record is a limited edition run, with only 100 copies being made.
I have never received this record from this awful company.
I asked them how long it would take to receive the record on June the 18th 2020. They then responded that post was slow due to Covid (fair enough).
Only July the 15th they credited my Juno Records account with the original cost. This is of no use to me whatsoever.
Firstly why would I ever deal with this company again? They lost a very limited edition item and did the absolute bare minimum to make up for it.
I proposed a very simple solution to Juno Records and support person Mal:
I would purchase the record off the second hand marketplace "Discogs" and they could send myself the extra cost of shipping such an item to where I live (New Zealand).
After all it was Juno records fault for losing what I ordered. They ignored my requests of this, (it was clear Mal either can't read or chose to simply ignore my emails).
This entire problem could have been solved with 20GBP which I would have used to purchase the record myself of Discogs, however due to the astounding arrogance of the company (and its directors: Richard Atherton and Sharon Boyd) they refuse to do so.
Fake headphones
I ordered headphones from the website www.juno.co.uk, but I wasn’t satisfied with it. The delivery was delayed for unknown reasons. I sent several emails and asked about my order and they only promised to deliver it. I waited for a month, and when I finally received it, I was upset. The headphones didn’t look the same as on the picture and didn’t work appropriately. Please leave comments if you had the same situation as I had.
Is Juno Records / Juno Media Legit?
Juno Records / Juno Media earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Juno Records / Juno Media. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Juno.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Juno.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Juno Records / Juno Media have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Juno Records / Juno Media and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Juno.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Juno Records / Juno Media Reviews 0
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Overview of Juno Records / Juno Media complaint handling
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Juno Records / Juno Media Contacts
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Juno Records / Juno Media phone numbers+44 207 424 2800+44 207 424 2800Click up if you have successfully reached Juno Records / Juno Media by calling +44 207 424 2800 phone number 0 0 users reported that they have successfully reached Juno Records / Juno Media by calling +44 207 424 2800 phone number Click down if you have unsuccessfully reached Juno Records / Juno Media by calling +44 207 424 2800 phone number 0 0 users reported that they have UNsuccessfully reached Juno Records / Juno Media by calling +44 207 424 2800 phone numberCustomer Service+44 207 424 1960+44 207 424 1960Click up if you have successfully reached Juno Records / Juno Media by calling +44 207 424 1960 phone number 0 0 users reported that they have successfully reached Juno Records / Juno Media by calling +44 207 424 1960 phone number Click down if you have unsuccessfully reached Juno Records / Juno Media by calling +44 207 424 1960 phone number 0 0 users reported that they have UNsuccessfully reached Juno Records / Juno Media by calling +44 207 424 1960 phone numberEquipment Sales
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Juno Records / Juno Media emailsorderenquiry@juno.co.uk100%Confidence score: 100%Support
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Juno Records / Juno Media address3 London Wall Buildings, London, EC2M5PD, United States
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Juno Records / Juno Media social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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