Just Dial
Reviews and Complaints

I have registered with just dial ltd for lead generation of my web development business in Hyderabad. I paid 3 months in advance and also they took ECS mandate from me to deuct Rs.2300 every month from my bank account. Afterthat, they started sending some leads to my mobile and email. I noticed that the leads sent by them are totally false, irrelevant and fake. none of them are genuine and I realised that I made a mistake. After seeing for 6 months I realised that they are cheating me with wrong leads. I asked them to discontinue my registration and stop the ECS deduction. They continue to deduct my money even after asking for discontinuing. When called their customer care department, they speak some irrelevant things and try to divert your discussion. Finally they say that they will continue to deduct for 9 months because it is there in the agreement. I said when i am not getting any service from you and requested for delisting my business with Justdial, what right do they have to take money from me simply without giving any product or service in return to me. I am now totally convinced that these people are cheaters and liers. My advice to anyone is not to go to them for any reason except you have lots of money to give to these beggars. Please do not trust those people at all and someone from the government may look into the matter and control such fraudulent people. Otherwise, everyone will think that they can also cheat people like justdial.

This is regarding the wrong commitment and cheating in renewal of our just dial services.
We received a call from just dial executive named Bhagya shree on 17th November who gave us an offer of 50% discount on renewal of our services which we were not using for last 8 months stating that it’s a kind of a scheme being run by just dial and also a limited period offer.
So we renewed the services. Also we were told that that we are getting extra discount on onetime payment. The sales executive who came to us was GIRISH KHULBE. Mobile number: [protected]
Our services was renewed in Rs.8000 when asked in customer care after a week Miss NIDHI JAIN told us it is not the same package and took GIRISH KHULBE on conference call who convinced NIDHI JAIN that it is the same package renewed. And assured us of better response in a couple of days.
We have approached customer care and all the marketing representatives but getting no response. Just dial customer support executives are blaming the Marketing Executive GIRISH KHULBE and Bhagya Shree. Whereas the Marketing Executives are telling that they have given the right plan and customer support executives are lying.
We got a call from Miss PUJA from the management team. Who looked into the matter and accepted that we were miscommunicated and cheated by the marketing representative GIRISH KHULBE just to sell the services. But didn’t provide any solutions. When asked about adjustment in the desired package she explained that package can’t be adjusted.
All companies have return or exchange policies but Just Dial is not ready to provide a solution for the problem because of their mistakes.
Please provide required solutions for the same.

Yesterday when I was go to the Snehanjali Electronic shop salesperson showing obscene behaviour to me. The person was acting in such a way that the shop is his own house and he is stupid owner of that shop .If this going on we are unable to buy any product from snehanjali electronics.

And from my observation I am telling that you to please do not buy anything from Snehanjali Electronics of Malad (West) near to Station shop.

United front against justdial scams…..!

United front against justdial scams…..!
UNITED FRONT AGAINST JUSTDIAL SCAMS… ..! Call now for collective fight against justdial – [protected], [protected]

We are Acube Infotech – midsized company based in mumbai in the field of water solutions.

We were induced in to entering in to a contact no.[protected] for Rs.182000/- with justdial on 16.6.2011 and another contract no22136178 dated 30.07.2011 for Rs.71695.we have incurred huge losses by their act of cheating and criminal breach of contract. We have send over 50 mails to them and legal notices, but no one has responded Find below Extracts of e-mails sent to justdial on various occasions incl one sent on 20/12/2011our issue regarding contract --[protected] we are from acube infotech and have a platinum diamond listing with justdial under contract no --[protected] and invoice no--pxx22.xx22.[protected].w3v81606 dated 16.6.11. we have paid advance of 45, 513.and monthly ecs of 15171. we have been induced and cheated by just dial and yr representatives kapil jain and madhurao, into diverting a major part of our media advertisement budget to just dial. vide his mail dated 16/6 kapil confirmed in writing that we would get a minimum of 2400 trade leads in one year and this according to him would increase once branding exercise of justdial involving mr. bacchan wd commence. even our contract has min 2400 leads mentioned in writing from mr.kapil. we were expecting average 200 leads per month and had accordingly recruited people/stocks to care of the same . due to inducements given to us regarding 200 leads per mth and also our parallel contract reg banner ads with u, we were happy to divert our media budget to just dial. alas our banners were never put and over last 5 months we are shocked to find that instead of 200 leads that is 1000 leads from july to nov 2011. We have recveived in all only 480approx leads out of which over 100 were not relevent to our posting, and the figures are reducing monthly.this is hardly 45% of wht u promised and took money for. we lost huge due to this wrong presentation in our contract and our main monsoon season was a total flop.u at just dial never had any intention of giving us 200 leads and cheated us by mentioning 200 leads per mth just in order to force us into this contract pl take this as our notice to terminate our above contract with just dial. we have informed our bank not to honour future ecs requests. We call on you to pay back all our moneys given till date along with our advance lying with you. needless to say do add interest to the above money and adequate compensation for our losses borne by us solely due to yr intentional misrepresentation/criminal breach of trust. thanks to yr cheating/breach of contract, we loose in lakhs since we depend on yr leads, employ people, provide infrastructure and divert our small media budget to u all. our contract has nothing to do with market sentiments, on the other hand we were told that thanks to yr brand ambassador --amitji we would get leads in excess of 400 per month.
we once again call on u to refund our payments with interest and pay out our loss compensation of 10 lacs.
it is sad but we all will collectively pool in all our resources to teach u all that customers are not there to be cheated at will by just dial
needless to state we have given instructions to stop yr ecs. our other complaint against contract [protected] still remains un resolved
.team acube infotech

issue details of contract no----[protected]

without prejudice dear mam, it has been over 30 days since i gave to yr kapil jain amount around 71695/towards banners to be uploaded under categories as per yr contract [protected] and mail from yr side confirming categories recvd on 29 and 30th july. till date all my banners in all categories have nt been uploaded. You are using my money and have been giving false promises regarding dates for the same. we are now nt interested in the same since our purifiers are seasonal items
we want our full refund along with updated interest along with compensation for loss in profits today failing which we will be constrained to file legal action against yr company including winding up petition at yr risk and consequences for acube infotech
roy—[protected]

without prejudice—

dear mam, it is now over 45 days since we gave u our payment of over 71000 for banners. alas inspite of numerous calls and mails they have not been putup in all categories as u have mentioned in yr contact.just recently u vide yr mail informed that they would be put up in all categories within next few days
this dead line too has passed.
for the purifier industry august is the best month and due to these banners we cancelled our other media promos and we surely were expecting minimum of -50 lacs of revenue thru these banners, since industrial orders too are max during this period and their orders are huge value vise.we missed out in all this revenue
now we are not interested, as informed earlier refund our full money with interest including loss of revenue to us latest by tuesday 13th sept2011, failing which we will initiate legal action both civil and criminal including winding up of your company under section 432/434 of company law from mumbai high court.we will also inform all authorities including media, s.e.b.i, ministry of corporate affairs.
hoping good sense prevails and our loss and stress ends today roy----acube infotech

we have –due to their cheating apart from losing our over 200, 000, have incurred huge losses..since their management is not responding- To recover the same we have--
1)given notice for winding up of the said company thru Mumbai high court
2)filed 2 criminal complaints against all promoters/management of just dial ltd at dindoshi –police station –malad –east.under section –406/420 of ipc for cheating and breach of contract
We have come to know from various sites that just-dail has over 5000 complaints of similar/or more grave issues.

We have taken initiative and are uploading website—www-justconsumercomplaints-dot-com within next 4 days. We have good legal team and all clients who have been cheated by just dial ltd are requested to immediately lodge their complaints to –justconsumercomplaints-at-yahoo.com.

U can call us at [protected] / [protected], since we are sure a collective legal action incl criminal action/dharna against them will surely help us to get justice for our genuine issues.
Don’t delay mail/call now-----team –justconsumercomplaints---(JCC)

Hello

I have contract no.[protected] which is signed for pune and the customer person is telling me that it is signed for Mumbai. Need to know why the hell can you are doing this. I had shifted my contract from Mumbai to pune as per guided by Chiraj Mistry(Executive person no:[protected]). I also need to know why if once a ECS hits my bank and gets reverted back due to no balance then why the hell did you hit it back again the same month. I am getting double hits in my bank for both Mumbai and even Pune when I talk some times to your customer care. Please forward me the documents where I had signed saying this.

I am moving to consumer court for this issue. I need the docs asap.

Transaction details :

14/07/2011 BillDesk-JUSTDIALTXJD1249107 S64329688 4, 412.00
11/08/2011 TR TO ECS RTN OF 11.8.2011 AA389101 50.00
22/08/2011 BillDesk-JUSTDIALTXJD1346803 S90702915 4, 412.00

I want my refund back.

Thanking u
Zohib Shaikh
[protected]

This is my second complaint (and just second in my life) in the same month against a same company "JustDial Pvt Ltd". I bought the business leads service of JustDial for me and a relative of mine (in Car Rental Business) on a same day in January 2010.

My contract with JustDial proved to be disastrous (With NOT EVEN A SINGLE RUPEE BUSINESS TILL DATE), JustDial has just robbed me of my money!)

In the case of my relative's car rental business' JustDial contract. JustDial IS STEALING MONEY FROM MY BANK ACCOUNT!

This contact was initiated on Feb 22, 2010.

JustDial representatives Ms Swati Sing (Ph: [protected]) and Mr Sahil (Ph: [protected]) told me:

1. The first ECS deduction from my bank account will be done only after the consumption of 3 month's advance to which Mr Sahil collected a cheque from me.
2. I can stop the service any time by calling JustDial Customer Support and the ECS will be stopped immediately.

I found found out that JustDial (their sms and calls) were CORE CRAP. They are not giving any service, JustDial is only harassing with 100% crap SMSs and phone calls!

* I came to know that JustDial is deducting ECS from the very first month of the contract, the customer support representatives told me that 3 months advance was security amount and so the deduction had to be dine from first month!
* They told me that stopping ECS will take 40 days and I will have to request through an email.

I requested ECS to be stopped through an email on May 9, 2010 and received a confirmation of receipt on May 10, 2010.

-----------------------------------------------

After all the harassment described above JUST DIAL HAS STOLEN MONEY FROM MY BANK ACCOUNT AGAIN IN THE MONTH OF AUGUST!

Now, all this month I have been requesting and even warning them that my phone number is registered under DND and they should harassing me by stopping their crap SMSs and refund my money that they have stolen from my account but THEY ARE NOT READY TO LISTEN!

The only sentence they say is; "Sorry for the inconvenience sir, refund is impossible. Service will be provided against all ECS!" Their service is nothing but harassment.

THE SCREEN SHOTS OF THE EMAILS ARE ATTACHED HEREWITH WITH DATES ON THEM. Can consumer court save me from these robbers? Can I be helped here because they Just DO NOT LISTEN...PLS HELP, I do not want their SMSs anymore!

Emails Screen shots are available at:

http://JustDialFraud.22web.net

My another complaint against JustDial

www.consumercourtforum.in/f21/just-dial-fraud-dial-indias-no-1-fraud-engine-17915

We have a contract of providing 400 leads of car loan in a month with the company name "JUST DIAL" for which we have paid Rs. 12000/-. This contract was started on 1st july 2007 and we have a written copy of the same, which was duly signed by their Business Development Officer "Mr. Rajeev Bhardwaj". But we have received only 55 leads till now and now they have stopped giving leads and forcing us to pay more. When in this regard we spoke to their "Customer Care Manager Ms. Vani" and Ms. Tanu they are giving lame excuses that we are not getting any enquiry whereas there another executive was telling that if you can increase that amount then we can give you leads.

From Dr. Anil Thakur E mail [protected]@sify.com Mobile [protected] plz call after 1:00PM
JUST DIAL is just a forged company and services were never satisfactory. Provided numbers either don’t respond or they are so away from the place you need service of any kind. The customer care officials though are polite but highly inefficient to provide the service even after the complaint. The name should be changed to Just Dian9Hindi word DYAN). If you are living in an area suppose west delhi and you tell them that you want prompt service the numbers given either don’t respond and ironically you may get some numbers like xyz enterprises Faridabad and further that they claim they also serve west delhi. When its difficult to cover 10 km distance within delhi in one hour sometime how can you be assure of service which you want the same day. My pity on them and if any superiors are getting this complaint lease get feed back as I was asking for TV repair services for last four days and they were sitting like eunuchs. There must be some regulatory authorities to check them too so that such forged companies don’t flourish and loot the customers wasting their time as well as the customers. For this complaint I did have conversation with Mr. Ravinder and Ms. Parul but though they did try their best but could not provide the TV repair services. I strongly recommend Information and Broadcasting ministry to seal their offices if they fail to provide necessary services. They are blot to the society and I don’t know who has allowed them to loot the customers. The officials should be employed after stringent criteria and not like those who are good for nothing except for saying few words like, we are sorry, sorry for inconvenience, we apologise. Hope they will include negative feedbacks too in their portal, page, information logs.
Dr. Anil Thakur
Copy to:- Public Grievance Cell through net at pgportal.gov.in
Ministry of Information and Broadcasting.
Senior management officials of Just Dial.
Complaint board Blogs on net
India complaint board.com

Dear All,
Just Dial through their Chandigarh agent sold me an advertisement plan after making a host of promises.
What was promised was not delivered and now they do not respond to my complaints any more.

My Name is Supreet Singh From Delhi, i am very regular coustomer customer, this is my 3 year... but now they are going down & cheat there custmers. Behavior is also not good. Now they charge very much i& now result is poor. I talked with TME NAME-Ms. Swati Singh who regidterd my firm in name of LA ROSE Florist which is based in Rajouri Garden, Delhi, she talks in very very bad behavior. Now i didnt received any leads from them & in future i cant join this service & cant advice others also. I am also going to take a leagal action.

With Warm Regards,
Supreet Singh
M/s LA ROSE
H-75 (Near- Main Market),
Rajouri Garden, New Delhi–110027, INDIA
Mobile:+91-[protected]
E-Mail: [protected]@hotmail.com
Website: www.larose.in

When signing up an advertiser for the Platinum category, JustDial promises that ALL the leads received will be directed towards the advertiser. This is not even remotely true. Don't fall for this trap!
JustDial is planning to venture into US, they won't even last a day without malpractices lawsuite against them, if they continue these practices.

Get everything in writing in plain English. They make you sign some very, very complicated forms, so that they can continue to hide under these terms and continue their fraudulent practices. Go to the web, lodge a complaint if you feel victimized and violated (like I do) . They are the kind of company that will drain your bank account, without providing you a single useful lead.

Don't ever sign up for an annual account without trying them out for 3 months first at least.

It is to inform you that Ms. Rudrani Bhattacharya, took an appointment from me to discuss about registering my business as a paid member than a free listing member. Mr. Sushan Sarkar, visited my premises for the same but to my amazement I could not even find my free listed data on the site of just dial.

Moreover, Mr. Shushan Sarkar stated that not to expect any business from justdial as free lister. Then I asked Mr. shushan to contact me once the free listed information comes to site. But Ms. Rudrani misbehaved for the same over the telephone and started abusing me by calling names.

This is all because she want me to pay the money and I just want to get assure my money is not misused.

This clearly shows the free registering of business on justdial is just a fraud and you are not supposed to get any result unless you pay a big buck.

I have taken a service of just dial 1year back ( Aug 2008) according to which the company committed to give me leads every day one lead . They charged me 5000 for 100 lead for contact lenses in kandivali (E & W ) as well free 30sec video online. But till date I have rec. only 4-5 lead only & now they say that they have given me 30leads.well as they were not able to provide me service for kandivali that why I had upgrade my area from borivali to bandra. But even that did’t workout

In this one yr I have call just dail helpline for more then 1000 times to Mr. Rajesh b & Ajay Peshawar for my problem but when ever I used to call then always I used to get same ans then he is busy right in meet will get back to u in some time.

i am absolutely dissatisfied with Just dial services .Top of that today i.e12/08/2009 after one year Preeyal Kachalia from just dail she is calling & saying that “sir we can understand your prob. & to slove ihave called u, saying that u need to upgrade to service with us & pay Rs11, 500/- then then see u will start giving leads” gr8! After making me full for 1yr, top of that she is demandingmore money . inshort she had call me for more money rather then solving my problem .

So I think know they should refund my money

Rg.
Isha optical
Chirag shah
[protected]

The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.