Just Tires
Reviews and Complaints

We just bought a set of tires 2 months ago and I had a nail on my tire so the guy at the location stated that it was not reparable because the nail was too big and I talked to another guys where I used to buy my used tires for other car and they said that that should be able to fixed spatially that we just bough the tires 2 months ago so the guys at just tires want to changer me again $218.00 for one tire when we just saveed up to buy 4 tires! are the tires that bad quality and unsafe? I bought them here in laguna hills Ca

I went to Just Tire located on 600 W Valley Blvd, Alhambra, CA 91803 today, 3/16/18 @ 8:50 to replace TPMS in the left front tire. Albert who helped me already indicated left rear sensor has battery low, but somehow I don't want to do it (thank God). 3 hrs later, Albert called saying they could not reset the light because the system could only communicate with Honda genuine tools. I need to bring to Honda dealer to do the reset. Honda dealer charged $129 on the reset and at the same time to find another bad sensor, now I did it.
I thought Just Tire is nation wide and should have done this a lot and why this time they can't. Is that the problem of the sensor?
I would ask the refund of $129 from Just Tire on the diagnoses done in Honda dealer. Both invoices are attached for reference. I spent total of $1019 in these 3 days with other services.

Anita Chan

Date of product purchase-2/22/18

It appears that some bait and switch tactics are practiced at Just Tires-7100 Marlboro Pike, Forestville, MD. I specifically called and spoke with the manager the day prior to my scheduled appointment. Because I wanted to verify that the tires I was to purchase for installation were in stock and accurate for my vehicle. Based on the information I had previously received on 2/14/18.

The store manager confirmed via phone conversation that the tires of (which I provided the product code) were the correct tires and in stock for my vehicle. However, when I arrived the next morning for tire installation. I was told by the same store manager-Jonathan Jennings that the tires I was to purchase were not the correct tires for my vehicle. The reason I verified my purchase was to ensure a smooth service transaction. I did purchase 4 tires even though they were not the tires I originally intended to purchase and were higher priced.

**As a customer of this Just Tires in Forestville, MD for many years and having multiple vehicles serviced at this location and recommended family members. My trust has been eroded and I will no longer be patronizing this establishment.

For 9 years I have owned a PJ 26' 10 ton trailer. Every tire that has been put on my trailer since new have been from Just Tires in Garner NC. A bunch of tires. Until today (11/6/17) they have taken care of my tire needs. But today I had a flat tire, stopped by to get them to patch it and was told it was against corp policy to fix a trailer tire. For 9 years they have sold & fixed flats for me. So now it seems that they will sell you a trailer tire but not service it. Can you see why I'm pissed. It's not like I was asking them to do for free, I have always paid for everything they have done.

But guess what, I can take my business elsewhere. They won't miss my business but you can rest assured that I can spread the word on FB & everywhere else.

I had to wait for over 45 mins because the employees couldn't figure out how to service a Fleet vechile. The "manager" on duty was rude and did not seem to care to help me at all. I asked them to call the 1-800 for Fleet services to get help checking the vechile in and they refused to do so, they told me I simply did not understand how it works, even thou I've had a Fleet vechile for 5 years now. Never had any issues else where. I called my Fleet service and had them speak to the manager at the desk and they still wanted to argue with me and the Fleet company. I left and went to Pep Boys and was in and out.

Just Tires is a very accuratte name for this company because that's where it ends. Horrible, horrible customer service. I spent $1, 200.00 on a set of tires for a ford f250 truck last year. I purchased the road hazard protection wich was an additional $120.00. Tires wobbled from day 1. I tried having them rotated and balanced 5 or 6 times to correct the problem. Yes 5 or 6 times! Finally they tell me that the tires are defective and that they are going to replace them. Great! Well they did replace the tires and i've had no problems with the actual tires since. Unfortunately everytime i go to have my free rotation and balance i get an approximate time of completion of around 1 hour. Okay, that's to be expected. My problem is EVERY SINGLE TIME it's never an hour! New customers coming in to buy tires seem to jump over me. (and no. no appointments) I can hear the conversations so i know that they do not have appointments. You see, they already have my money ($1, 200.00 and change to be exact) so they're not very motivated to do the "free work" when they can make another sale instead. This must be they're policy because it happens every time and at different locations. I will never spend another single red penny at this company and i would urge others to go elsewhere as well. I will strongly discourage anyone that i come in contact with to avoid this place like the plague. I hope you go out of business for your terrible scamming business practices.

I bought 4 new tires from Just Tires located at 18101 Saticoy St. Reseda, CA 91335 yesterday 7/21/08, just to find out that all 4 of my original tire caps was replaced by a plastic one.

I went back today to complain & inform the manager "Avo Khano" about the incident, guess what his reaction was? You came back just for the tire caps? *** yeah! It's just a tire cap, what else does you branch steal from your customers?

His excuse... "we change tire caps since its old". Freaking liar! Just Tires replaces parts for free? From metal to plastic? Why did they not inform the customer or ask permission if they want it replaced?

So moral lesson... beware!

Just Tires: Costa Mesa
www.justtires.com
3005 Harbor Blvd
Costa Mesa, CA 92626
[protected]

Just Tires salesman gives acknowledgeable tire information to customer that creates a major customer vehicle repair of $595.00. Just Tire manager (Charles Eshraghi) is rude and unwilling to compromise with customer over customer concern that Just Tire employee gave unfactual advice to customer concerning tire sizes for a Jeep Grand Cherokee 4x4 that created major vehicle repair for customer re: differential gears/gear box, etc.

Just tire salesperson lies about the conversation with customer concerning about what was discussed regarding being able to put a different tire size on the front and back axles of a Jeep Grand Cherokee 4x4.