K-Swiss Shoes’s earns a 1.2-star rating from 4 reviews, showing that the majority of sneaker enthusiasts are dissatisfied with their footwear.
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Mixed Reviews Reflecting Customer Experiences
As I delve into the reviews of K-Swiss, it's evident that opinions are divided. Some customers express disappointment in the lack of customer care and service quality, citing issues with returns and product defects. On the other hand, there are positive remarks highlighting the brand's great quality, comfort, and stylish designs. It seems like the experience with K-Swiss can vary greatly depending on individual encounters. If you value consistency and top-notch service, it might be wise to explore other options. However, if you prioritize quality products and are willing to take a chance, K-Swiss could still be worth considering.
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Pros
- Iconic, classic designs
- Durable, high-quality materials
- Comfortable fit for daily wear
- Wide range of styles & sizes
- Strong brand heritage & identity
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Cons
- Limited brand appeal beyond tennis
- Outpaced by innovative competitors
- Narrow product diversification
- Perceived as outdated by younger consumers
K-Swiss Shoes Complaints 3
Tennis shoes
Today, June 06, 2022, I noticed that my KSWISS tennis shoe got ruptured at the front. This is probably the 3rd ou 4th KSWISS tennis shoe that happens exactly the same. It gets ruptured in front on the right side. Can not be a coincidence. Something is definitely wrong with its manufacture. This last one is actually quite new and the whole shoe is perfect but the front.
Desired outcome: A reimburse of the price paid or a replacement with a new one.
shoes
I bought a new pair of your shoes in September off Amazon. They weren't that cheap. I have had the exact same shoes before and loved them. The insoles are falling apart and very uncomfortable after only 2 months. I dont even wear the shoes everyday! What happened to the quality? Where can I return the shoes? I might be okay with exchanging the shoes for another pair maybe these are a dud. Please call me at [protected] or email me at [protected]@gmail.com
I’ve purchased K Swiss shoes for Tennis for years the last two pairs and I have purchased stink badly! None of my other shoes do this what is it about the shoes and the way that they’re made it caused them to stink so badly? None of my other running shoes or tennis shoes do this except K Swiss
k-swiss bigshot light 3 tennis shoe
I ordered these shoes in July
K-Swiss Bigshot Light 3 Tennis Shoe - Grey/Blue - Mens - 10.5
Sold by: BestMarketDealz
Return window closed on Aug 11, 2018
$83.68
Condition: New
normally we only have to order this shoe every 9-12 months but after 2 1/2 months they have started to wear already. The girls have not changed the amount of tennis they have played. It must be a manufacturing defect. We expect the shoes to be replaced, thanks, Tina Hull
I received a pair of KSWISS Tubes pink bottoms for my birthday in October of 2022. As of today, 5/8/23 I have to retire them.. right shoe only is coming a part and the mesh is ripping. So sad, not even an everyday shoe… comfortable, but poor quality…
Is K-Swiss Shoes Legit?
K-Swiss Shoes earns a trustworthiness rating of 76%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for K-Swiss Shoes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for kswiss.com can be seen as a positive aspect for K-Swiss Shoes as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of K-Swiss Shoes's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kswiss.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for K-Swiss Shoes have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up K-Swiss Shoes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Kswiss.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- K-Swiss Shoes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About K-Swiss Shoes
Here is a guide on how to file a complaint against K-Swiss Shoes on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with K-Swiss Shoes in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with K-Swiss Shoes. Mention key areas, transactions, nature of the issue, steps taken to resolve it, company's response, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against K-Swiss Shoes on ComplaintsBoard.com.
Overview of K-Swiss Shoes complaint handling
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K-Swiss Shoes Contacts
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K-Swiss Shoes phone numbers+1 (818) 706-5100+1 (818) 706-5100Click up if you have successfully reached K-Swiss Shoes by calling +1 (818) 706-5100 phone number 0 0 users reported that they have successfully reached K-Swiss Shoes by calling +1 (818) 706-5100 phone number Click down if you have unsuccessfully reached K-Swiss Shoes by calling +1 (818) 706-5100 phone number 0 0 users reported that they have UNsuccessfully reached K-Swiss Shoes by calling +1 (818) 706-5100 phone number+1 (844) 284-1292+1 (844) 284-1292Click up if you have successfully reached K-Swiss Shoes by calling +1 (844) 284-1292 phone number 0 0 users reported that they have successfully reached K-Swiss Shoes by calling +1 (844) 284-1292 phone number Click down if you have unsuccessfully reached K-Swiss Shoes by calling +1 (844) 284-1292 phone number 0 0 users reported that they have UNsuccessfully reached K-Swiss Shoes by calling +1 (844) 284-1292 phone number
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K-Swiss Shoes emailskscs@k-swiss.com100%Confidence score: 100%Support
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K-Swiss Shoes address31248 Oak Crest Drive, Westlake Village, California, 91361, United States
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K-Swiss Shoes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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