Kasamba Psychics
Reviews and Complaints

Hi my name is Michael Davies I am emailing this complaint today regards to the$144 dollars difference in the fee's My bill stated $349 dollars and l received a bill of$493 dollars on the 15/11/2021 I can't believe you guys put a massive fee on top of the bill that people pay in confidence with the person doing the reading were people put there trust in your services please get back to me in regards to this matter thank you.

They take total advantage of the vulnerable. They attempted to take 300 on two separate occasions from my account. They insisted after this that i send official documentation with my address and date of birth and and a utility bill so they could take these monies.

The reading apparently lasted 40 plus minutes because he would not respond, his english was terrible. It might as well have been a robot. He kept saying the wrong situation and making scary comments such as dangerous waters and did not explain.

I have asked that they share the chat with times of responses from their servers and they refuse to do so.

They just keep harassing me and my bank for money . They made a horrifically stressful situation so much worse.

They are awful, scammers that should be jailed for praying on vulnerable people and fraudulently trying to steal from innocent people.

Report them to the authorities, to google, to yahoo search, to icann, to data commissions and regulators. STOP THEM STEALING AND SCAMMING

This thing is addictive! Ive never trusted all these but around September 2020, I was shattered after my breakup and the cheating of my ex, so I signed up for kasamba to know if I'll ever be happy. The psychics tell you things that you want to hear( which helped me at that moment) but I was
In a bubble. I've been to 5/6 psychics but none of the predictions came true. They are just scammers! If there was a way to sue this site, it should be sued

I had an reading with "MASTER SOUL". First off I would like to start off by saying this is very unprofessional and I feel as if they scammed me. I was charged $15 when it clearly stated "$1.99/ a minute". They were stalling and running the time up. Not to mention they didn't answer any of my questions. Then out of the blue they ended the chat. My questions still remain unanswered. This is very unfair. I want a full refund!

Kasamba has a reputation in other countries and the United States now is evaluating this issues as well. In Australia a man committed suicide for lies and interaction with Kasamba. His gf and family and family as well as friends sought recourse. The Country Australia has now forbidden Google to allow them in there search Engine.

The Link for the case is below.
What is better than a billions dollars industry that sells you the best product?

Hope!

When lies manipulation harassment of sending emails to customers take a larger toll than a bank account a Nation stands still.

Be aware of the risk, lies, and manipulation that these psychics cause in people's lives. I feel sorry for him and his family. The U. S is now evaluating same situation look below. Blessings keep you money in your wallet and your faith in yourself
Otherwise they would charge $500 an hour like Tonya Hoye, Steve Edwards, or a slew of others. I hear no suicide with them but this is an organization designed to make money!

https://www.technollama.co.uk/australian-court-rules-that-google-is-liable-for-defamatory-links

Met a guy and my marriage life was not going well. Kasamba psychic told me that guy is perfect fit for me and connected to me on spiritual level. But that guy took 28k dollars from me and ran away. What a joke. They told me that I will divorce my husband which did not happen.
They charge me do much money for all the fake information and their psychic are not professional people. Anybody is doing readings abd ripping people. Who did my readings her name was love readings by jennifer.

I was charged today 18/10/2019 without even using thus site! One transaction being $192 WTF! Idk how I got charged for something I didn't request I've only ever done 2 readings and those are on my Thursday ones! MONDAY not Today at 2AM in the morning this bad, I'm going to speak to my bank and I will be demanding a refund from kasamba and reporting this company.

I paid for a service for a psychic reading by Vedic guru. I asked my questions, however he was completely avoiding my questions and was talking about something completely irrelevant. I bought up my question multiple times but he would not listen. He would not let me talk and the whole session he was talking about something completely different to my topic, and I could not get through to him. I did not get any questions answered. Is it possible to get a refund?

Do not trust this site! The psychics are liars who don't promise what they have. At the beginning of every chat you get 3 free minutes which is not worth it as 5 psychics that I talked with provide vague answers - short answers that are not detailed or specific as promised! On top of that they leave the chat room for no reason. (probably because they don't have an answer) *in the screenshot attached you will me ask a psychic ‘could you please be more specific?' when she abandoned me from the chatroom! Her description is a lie "honest outcomes and predictions are my specialities" my [censored]! She fools people to scrap their money and ending the chat abruptly going to the next person and so on.

Here are the psychics that I talked to: love world emerald, truth and light, best psychic readings, breezy and light4you. Do not trust these people! They will suck your wallet dry and will leave you will dissatisfaction and disappointment. Neither you should trust other psychics on the website. I wasted 64 dollars to get abysmal!

Don't waste your time and money looking for other people to tell you what they know about your life. The only person who knows is you and you are in control!

It is time we become aware of those scammers! And not give them any of our time and money! Enough is enough!

Kasamba Psycics does lot of damage to people's subconscious with those endless adds on youtube. As for example, the one ‘i caught my boyfriend cheating on me', literally conditions ones brain into such or similar happenings, with constant suggestion and imprint! Everyone who knows about the power of words knows what Im talking about. Please stop with those type of adds if you wish to really help people, and focus on providing helpful, positive and informative content instead. Thanks!

These "psychics" prey on emotions and charge extreme amounts. There are thousands of dollars of unauthorized charges. Many soliciting more and more sessions and charging money while using mental stressors to entice users. My accounts has been charged over 10, 000 in 3 months. Not a secure site. Total unethical behavior. Anyone gaining access to your personal information can charge thousands without any help from customer service. This is a total devastating loss for me.

I was sent an email ([protected]@yahoo.co.uk) that I have free 3 minutes to talk to a psychic about love issues. I was asked for my credit card and charged about 40 dollars when I didn't even chat for more than 5 minutes and the rate for the psychic was 5 dollars per minute. I would appreciate it if you could reimburse me please. This is unacceptable!

I have been charged a hjge amount where the physic had told me it would be free of cost .. the cost which has been charged is INR 28, 000 /- from my credit card which is super huge. Kindly ensure i get my payment back as the physic had told me for the conversation would be free ..

Ensure i am receiving my payment back INR 28, 000 /- as it was told it would be free ... or else be ready for strict leagal action against you ... and ensure you respond to my complaint

They are telling me I owe them $152 dollars as total from two readers when my card was charged $52 which leaves me with a balance of$ 97 or $98 that I owe but they are trying to make me pay a additional $152 plus what they have already took from me. I mention to customer that the readers were extremely slow giving me my readings which was killing my time making me pay out all this money but they made no adjustments to my account. The readers could not hardly spell making my readings very difficult to read. One physic was$ 4.99 a min twice with him in $ 4.25 a min with another physic. I have called my bank and they told me they took $50 or $ 60 bucks from my account.

Every time I am overcharged on the credit card and they take extra balance to maintain the card and service.I `d like to discontinue and not avail the service anymore.I cant afford to pay unnecessarily.This is just cheating and luring people.This is way too much.They are not cooperating now.This is just another gimmick to make money.I need to discontinue now and they are not closing my account, which they are not doing.

I am writing to dispute a billing error in the amount of 474.05 on my account(please note a customer service member noted 50 dollars has been refunded, not enough time has passed to verify). However, this same customer service member has received a reply email (as well as another service member) and I have been ignored, in my emails I have asked when someone could let me know of a time frame for when I could be expect further information.
Kasamba are advisors that cost the most, the top advisors, the ones they label as Masters( the advisors with 5 star rating and excellent reviews) are not skilled in providing services regardless of predictions.

1. Yesterday when I joined I purchased services with an advisor by the name of Golden Eye, who I chatted with who never responded. I was refunded for these services
2. Next I due to be skeptical about advisors who use chat not responding and delaying time with chat. I chose to email an advisor by the name of Sweet Spirit of Love. She replied to the email that she could talk to me on chat (even though I had non-response experience using the chat services because this advisor replied by immediately indicating she would talk to me on chat). I proceeded to do so because on your first chat session you get a promotion of 50% of the advisor rate. So this sounded feasible and she was already responding. I didn't care about predictions coming to fruition as a reasonable person. I'm aware of using these services that is not a guarantee but professionalism, and customer care should be a top priority, thus I expected to not be by someone not chatting at all, or typing very slowly. Please if you continue to you to use Kasamba services, I would recommend to not use chat.
Side note all three advisors I will mention in this complaint type slow less than the average of 45WPM, you would think if an advisor would be able to use chat they would have to past a typing test, inability to type at an average speed contributes to my dissatisfaction
Sweet Spirit of Love then proceeds to use my time to tell me on "chat" how she does not use chat. I initiated the chat so obviously she should expect that I am aware. I'm writing this complaint with complete veracity and I will say that I copied and pasted my question to Sweet Spirit of Love. She then proceeds to tell me how she believe this is a copied and pasted question from my email. I told her yes, I didn't know that was a problem but I will type of my two questions. She then proceeds to talk about how she doesn't email. Completely ignoring that I have typed out each question again.
Also, note this specific advisor does advertise that she does emails for a minimum of 100. I due to website formatting all advisors have the email option (its their responsibility to deny or request emails). However, this advisor personally added her email fee, which is something she personalized on her page. I made complaint and was refunded. So now I am back at square one, as far as their policy I have not talked to advisor appropriately. So, I am able to use their largest promotion. Which is the first three minutes are free, and 50% OFF the Rest of Your Chat
3. This advisor was polite(so I will not mention her name), my problem is not with advisor themselves. Although she typed slow, and proceeded to ask my D.O.B multiple times (a few minutes had gone past). I had given three times (thus prolonging time on chat).
Before I was refunded by the online customer service representative I specified that I only want to use what was in my account, and at the most what I deemed as affordable/ (or more so what I am willing to spend of these services). I asked him to suggest an advisor because at this point I had placed 50 dollars on an account that I had to use, and they refunded me an extra 19.99 that had went over from my first session (when Golden Eye never responded). So thus I had 70 to spend. So at the very bottom of their promotion they note that only 50 dollars can be used towards a promotion, this is not advertised towards the promotion. Also, I made sure that I could use the promotion with representative. Also, knew how much I wanted to spend. He never mentioned that only 50 dollars could be used towards the promotion. He could have recommended a different advisor, knowing what my expectations, and given I had been a customer for an hour with unsatisfactory experiences. Also, Kasamba unlike other services does not alert you when the money you put towards your account to use these services has depleted the continue to charge your card. Im impervious to the predictions, or the Psychics abilities. However, if you're if choose a psychic service please go with another one.

I am still requesting that this be resolved from their customer service department, requesting that this matter and dissatisfaction with billing be dealt with appropriately. I have documentation supporting my position, and plan to write a formal dispute if I do not hear from the team within an appropriate time frame.

Considering these circumstances, I expect to be refunded all but the 50 that I deposited on the account . The team should consider a full refund given the policy ( I placed 50 dollars in my account, and that's what fine print reads can be refunded, regardless of satisfaction). Once again I'll emphasize that I had talked to a customer service representative about my wishes and expectations, and at this time is when I should have been informed about the policy of promotions not afterwards. Also, note Kasamba it does not say that refund partial or full cannot be given to a customer. I will be happy to assist with documentation if I hear back from them. I will update this board tomorrow morning.

Also, I have asked them to delete my account and provide verification, this has not happen. I do not wish to have account. I want my credit card information deleted and proof of a deleted account sent to my email.

Please refer to ticket numbers 143363, 143377 (another ticket was placed by an online representative there is not a ticket number on the email but Julia responded (I am trying to be discrete with all representatives). A recent ticket has been placed 143440, requesting a response or a time frame.

Thank you

User_9958685

There is only one word for KASAMBA website! It's a legal way of scamming people! All people in that platform are covered by terms of service that says that the website is for entertainment! I don't know many who would entertain themselves this way! People in their desperation need an insight and a clarity in their situation! Don't believe the ratings and comments there! I have also comments there for the psychic i used because she was forcing me to rate otherwise she wouldn't get my next call. I never saw results though! And i know many who have been struggling with them for years and just can't accept they have been scammed! I was in the same situation! After 3 years i realized I have been scammed! I decided to forget the money but at least not to lose more! I almost got mentally sick! In the end the psychic told me the situation changed for unknown reason while until that time she was swearing we were meant to be together! I hope people will wake up and stop using these scammers! I am real customer and a ripped off customer!

Never never never never use this site! Terrible service, terrible customer service, terrible advisors. They promise you services that they do not deliver. Extremely costly! I have seen shamans and other clear channels that are exceptionally better, for far less money. I would never use kasamba again in my life. They simply want to rob you of your money. It's as simple as that. They prey upon people who are desperate. Look for a shaman practicioner or another clear channel and make an appointment. There are many talented practitioners, with a much stronger connection to spirit of source, online or in person that are amazing and much more personable, and honest, that will actually tell you the truth. I promise you will be very happy you looked elsewhere than kasamba.

I put a crap ton of money on there but yet it still says my card isn't working but they are withdrawing the money out of my pnc banking account, I would gratefully appreciate it if you reimbursed me my money please I am broke and just wanted to see what is was all about going through tough times. Yes I'm broke but I figured after the first time it was just an error in the system but after the second times I was like Somethongs not right I am just in a down mood and would hope I'd be able to hear good things I just need my cash put back in my account to feed me and my family.