CJS CD Keys
Reviews and Complaints

My experience with purchasing a three-month subscription key for FlowKey from their website on 23/04/2024. turned out to be disappointing and frustrating. Despite receiving what seemed like a legitimate key, upon attempting to redeem it, I was informed it had already been redeemed. Despite reaching out to technical support, assurances were made but no resolution was achieved. Subsequent emails went unanswered, leaving me with no solution to the problem. Upon further investigation, it was discovered that the company is registered in Bangladesh, raising concerns about its legitimacy. Unfortunately, this experience appears to be a scam, and I advise caution to others considering similar purchases.

I bought a "Gears 5 CD Key For Steam" and they sent me a link to a shady page from another domain that asked me to enter my Steam credentials (!). Of course, I refused and asked their support to either send me the right product (the CD Key I bought), or to refund. They denied both. We went back and forth (I have the full conversation) and while they admitted that what they sent me was not what I bought, they STILL refused to refund me. I warned them, waited 3 days and started a PP dispute that's still ongoing. I'm yet to get a reply/resolution from them, it's like they're hiding their head in the sand and waiting for this to blow over. So I'll use that time to tell everyone to not fall for their bait and switch.

I'm trying to claim this key of Xbox Live Gold then this error popups "..Please wait while we do some finalll security checks on your order. Please wait, one of our staff will approve your order shortly. (maximum 2 hours)." I have waited about 2 days and still shows this issue even tho I made ticket and still no response this is so awful, but if any of staff members sees this please respond my ticket #680367 the fact is they don't even respond my phone alright but it happened on 26th Oct, 2023.

Hello,

Today on 11/07/2023 I've purchased a FIFA 22 CD Key from CJS CD Keys and when I tried to redeem my product code on EA app I've got an error about my CD Key wich was already used.

I've wrote a ticket on their website and I've received another registration mail with a link to the ticket but when I've tried to access the ticket link I've received an error that "The page I was looking l for doesn't exist".

On 11/13/22 I bought a xbox game and the code was used. I filed out the form (that took about 45 mins as 5 photos were required and none could be greater than 1MB as well as I had to talk to Microsoft support as they said that was required for additional proof). I received a popup that I would be contacted within a couple of hours. However, they have not responded. I called customer support about 20 times and left 2 messages. Each time I called, it goes straight to voicemail. I sent another ticket and I got an auto generated message. Really disappointing when they claim 100% guarantee.

Got a key of 50 dollar steam card and still on processing order

This is what im getting

Processing Order 2528355 ...

"..Please wait while we do some finalll security checks on your order. Please wait, one of our staff will approve your order shortly. (maximum 2 hours)."

My email is [protected]@outlook.com

Bought a pre loaded account and the password is wrong. And no I'm not an idiot! They can't even confirm my order number which is worrying from an online company in 2019 - I have all of the proof of order though, including the order number (albeit it potentially just being an imaginary number than means nothing to anybody). Apart from only confirming that they can't confirm my order and not trying to resolve anything...I've not heard anything from them for 24 hours! And the number they have for a customer service line just seems to be some unmanned ghost line! Really unimpressed with this company

i bought the key on 5th of june. i'm writing this on 22nd of june, two and a half weeks later, and i still haven't received my key. I wrote to the support and it's completely useless. 0 transparency for once. Not even talking about the fact that i'm being replied either by a bot, or by a person who just copies/pastes some phrases back to me. this is ridiculous.
Have a look at the attached photos.

I am at the end of my patients been waiting another week and sent the old code which does not work. See attached I am now on my 4th attempt this can not be right.
#214147 4 months ago #214419 4 months ago #220592 2months ago #228239 1 month ago 4th march code now does not work still awaiting some kind of reply from them. Every time i get a code it is not lasting more than 3 weeks instead of 12 months so all my saved stuff is deleted and have to do it all again.

Honestly you guys are jokers!, I went through the trouble of all of these 'verify"stages and I wasn't allowed/my order was"rejected' mainly because I had another cd keys account that I didn't know about because i've only bought one item last year just because of that my game was rejected, prior to the fact that I already verified my card/identity. Such a joke

Exact email from 'kent l' "thanks for getting back to us.
Unfortunately, the review team rejected your order. So as not to inconvenience you any further, I can confirm that your order has now been cancelled and the transaction voided/refunded. The funds should be back with you shortly.
Hope this explains the situation."

Honestly a time waster, all because I had an account I didn't know about last year.

Terrible customer service. I bought a key for xbox live which did not work so had to contact them to try and get it sorted.

They have no phone number to contact them on or live chat function so you have to email them. Emails take such a long time to get responded to and the answers I got never even answered my queries properly.

2 weeks later I am still waiting for a resolution to my ongoing claim for a refund or new key (I still don't know if I will receive new code or money back because they seem to not want to answer that question so I cant go and buy a new code from somewhere else). All the time this is going on I am without xbox live and have stressed the urgency on numerous occasions only to receive a generic response back a day or 2 later.

Long & short of it is I received a code which did not work...I still have not received a refund or new key and feel like they don't care or want to help. Avoid them at all costs and pay the extra money somewhere else to save yourself all the stress and hassle. Scammers

Purchased a 1 year xbox live gold subscription over two weeks ago. The code took about 24 hours to be delivered despite the fact that its digital and they promised instant download. The code they sent me was fake. I contacted them immediately and they sent me a actually rather nice response, but promised resolution in 1-2 business days
Today is day 15 and I have nothing but empty promises. The issue keeps being blamed on "their supplier" but I have now asked for a refund twice and they keep saying they are investigating. Not only can they not deliver a purchased product, they wont return my money. Total scam, go elsewhere.

Dear sir/ madam,
I purchased the above a short while ago, yet I'm unable to collect out as it keeps saying it's out of stock. Yet before I bought it, there was nothing that indicated the item was it of stock.
I've now read numerous reviews stating how they were scammed by this "company". PLEASE ease my panicking and either refund in FULL or put the 2 Google play items ready to collect.
Thank you. Emma yarde
[protected]@gmail.com

I bought 2 game passes yesterday but havent seen or heard about it at all.. You guys need to either give me my money back or give me my game pass... I will take yall to court about my money ... I will sue for other reasons as well... Either follow policy or get ready for court... Thanks gino mazzccua i just want what i paid for thats all so do whats necessary to please your customer's

Order #1083623 (24th Jan 2018)
support id #177915
2 day ago I have buy Assassin's Creed: Origins - Season Pass the key is already in use so no game and the support dont reply back anymore since 2 days ago
and im still waiting I send them all the proof and 4 more reply's
but nothing
they will said to ask ubisoft this
Ask the support to confirm the time, date and country the code was activated in
but since they are not authorized vendor ubisoft wont give me that info and they will block any games you get from cjs-cdkeys
I have ask them nice to send me a new key that works but no reply anymore
so I feel pretty much scammed for the first time here

They send me an activated key. It's been 2 weeks and they still can't replace it. Same story with my refund. They said ok and disappeared with used key and my money. I was cheated by them.
What their customer service says is funny, they copy and paste their answers and they don't fit your issue. For your own safety don't order keys from them, they are scammers.

CJS CD Keys has created an elaborate scheme of no longer caring for their customers and in doing so selling them fraudulently purchased keys, and while they offer instant delivery on their goods, that is not the case. In fact, their retrieval process dubbed "Autokey" to receive your goods is very intrusive and downright shoddy in nature.

I purchased a key for the first time from CJS CD Keys about a month ago for a brand new game. CJS CD Keys had this product listed as "in-stock" and "Available for Instant Delivery". The game was just released so it was important for me to be able to play with friends. When I purchased the game, and went through their "Autokey" system, it told me that the order "Had to be approved" before it could be sent, which was never mentioned originally and obviously does not match their "Instant Delivery" claims. After trying several times to reach out to them, I was banned from their Facebook page and my e-mails went ignored. I bought the key elsewhere, and told CJS CD Keys if they did not issue me a refund I would file a chargeback. Needless to say, they finally issued my refund.

Fast forward to now, I thought maybe my first experience with CJS CD Keys was a fluke; surely a site with so many users can't be fraudulent, right? Well, wrong. With this purchase, upon buying, their new "Autokey" system has a very intrusive system that--once again does not let you know will be required--of sending them a copy of your Photo ID and a proof of residence like a utility bill. How ludicrous is that? Needless to say, when I said "Nevermind, give me a refund.", they told me there would be a "Convenience Charge" for doing so even though they never told me of that, or of this required information, before my purchase.

AWFUL service, AWFUL support, and AWFUL products. Plenty of other legitimate and reliable options out there.