Kotak Mahindra Bank review: abuse and use of profanity by manas shrivastava (kotak bank jayanagar branch) 6

Well today marks the 51st day of this abuse escalation and still nobody at kotak is least bothered about a customer who was abused to the coreby this # kotak jayanagar branch employee manas shrivastava (Son of a #) who called from his office mobile ph :[protected] twice back to back and used profanity at will which forced me to disconnect the call,
I have escalated this abuse incident to :
Mohan. [protected]@kotak.com - e-mail id of mohan (Branch manager jayanagar) who another useless idiot
Service. [protected]@kotak.com
[protected]@kotak.com -
Grievance. [protected]@kotak.com - vivek from this team is also most useless employee who inspite hearing to the call recording which I had e-mailed to him (Where in mohan has clearly accepted that manas had used profanity as he took it personally), argues that such a abuse incident never occured at all and this f*'n # vivek kaushal keeps replying to my escalation e-mails using a ready made format, which in itself clarifies how efficiently he works and how much he cares for the customers,

Up on all these
Devon bandary - the so called regional business manager (I wonder how such #s become managers)
Sends a warning letter to my residential address saying my interactions with the kotak jayanagar branch are in an unacceptable manner and I need to refrain from such behaviour (On 16th july 2012), which is a clear attempt to suppress me from taking this abuse incident any further and protect that # manas shrivastava from this issue, and my question to devon is how did he send this warning letter to me with out even talking to me and listen to my view about the incident, which again clearly indicates that
Devon, mohan are all trying to shield manas from thie incident, look at the politics and groupism, unhealthy support for an misbehaved, arrogant, mannerless employee manas,

All of these - mohan nadkarni, manas shrivastava, devon bandary, haresh hiranandani and vivek
Do not care for customer in any ways, they work only for their personal benefits,
They do not understand the pulse of customers and useless to work for high profile company like kotak, I wonder how kotak has still such selfish employees or I get a strange feeling that kotak is full of such employees, how will surely get kotak go to dogs
I appeal to every body not to have any kind business or interactions with the above mentioned people and also with kotak if you want to stay away from problems and unnecessary trouble,
When I posted this compaint on tuesday this week I immediately got a reply from solutions. [protected]@kotak.com saying they will investigate this issue and today is wednesday and still no update,
Every body at kotak is useless, they just have set up different departments which are fit for nothing

! Please please please!
Do not do any business with kotak or else you will end up like me escalating and fighting for justice