LadyPromDress
Reviews and Complaints

I gotta say, I was pretty bummed out with my experience with LadyPromDress. I was trying to get a prom dress for my daughter, and let me tell you, the email communication was not up to snuff. It was like they didn't even care about my order, you know? I mean, I picked out the size and color that my daughter wanted, and I confirmed it three different times. But then they sent me an email asking about the size AGAIN, and I was just like, "Come on, man." So I ended up giving them custom measurements and paying an extra $16 for it.

But when the dress finally arrived, it was a total letdown. The color was all wrong, not at all what I had picked out. And the fabric was not what they had described on the website. I mean, what's the point of even having a website if you're not gonna be honest about what you're selling, you know? And I'm pretty sure the measurements weren't even custom, which is just ridiculous.

Honestly, I'm so disappointed. This was my first time ordering a formal gown online, and I don't think I'll be doing it again anytime soon. I mean, maybe if I had a personal reference or something, but definitely not from LadyPromDress.

I was feeling quite down after visiting many dress shops and not finding anything that met my expectations. It was then suggested that I try looking online for a dress. I was hesitant at first, as I had heard many stories about online scams, but I decided to give it a try. That's when I stumbled upon Ladypromdress.

I was pleasantly surprised by the variety of dresses available on their website. I spent hours scrolling through the different options, and finally found one that ticked all the boxes. I called my mum over to help me with the measurements, and then clicked the order button.

I was a bit nervous about the delivery, but to my surprise, my dress arrived very quickly. When the delivery driver handed me a small box, I was a bit confused and worried that I had made a mistake. But when I opened the box and saw my dress, I was overjoyed. It was just perfect - the size, the color, the quality - everything was spot on.

I want to thank Ladyprom for making my dream dress a reality. The dress looks stunning on me and fits me like a glove. I was also impressed with the reasonable price of the dress, and I would definitely recommend Ladyprom to anyone looking for a beautiful dress.

Overall, my experience with Ladyprom was very pleasant, and I am grateful for the wonderful transaction. Thank you so much for making my special day even more special!

I gotta say, I bought a dress for my girl's prom from LadyPromDress and it was a breeze. The website was easy to figure out and they didn't hide any extra fees, which was a relief. They even sent an email to confirm the size and ask for measurements, which was a nice touch. The dress came in just two weeks and it was spot on with the color in the picture. The fabric was top-notch and the dress had a good weight to it, not like those cheap dresses you see around. When we tried it on, it was a bit bigger than we expected, but that's no biggie since it can be altered. The dress is more for a slim body, but my girl is more on the medium to large side, so it worked out even better. They must have made it to order since the chest area in the picture was wider, but they made it more full for my girl and it fit her perfectly! We're super happy with it and we'll definitely come back to LadyPromDress if we need to. Thanks, guys! :)

This company is so dishonest, I can't even begin to explain how disappointed I am with their service. I ordered a dress for a very special occasion and had several communication emails with them before the dress was even sent. I even asked for them to cancel the order because I wasn't pleased with Shirley asking me to send measurements for a dress that is supposed to be in USA sizes. After being denied the cancellation, I was then told that I would get exactly what I ordered and on time.

However, what I received via DHL was a completely different dress. It was extremely large in size, a completely different style, and material. I was devastated and contacted the company immediately. After paying over $200 for this dress, they are now refusing to refund my money in full. They even insulted me by offering a $30 refund while telling me it would cost over $80 to send it back to Asia.

I couldn't believe it when they turned around and sent me an email stating they would give me a refund of $119 if I sent the dress back. This company is a fraud and can't be trusted. I urge you to not give them your business because they truly are not honest.

I have attached pictures of what I thought I ordered compared to what I received. As you can see, they are totally different. I am so disappointed and upset with this company. I hope that others will read this review and avoid the same mistake I made by trusting them.

The reviews on LadyPromDress are a bit suspicious because most of them are five stars and don't have much detail. Additionally, there aren't many photos showing the side and back of the dress, which is also a bit fishy. However, I decided to take a chance and order a dress from them.

When I received the dress, I noticed that the inside had a tight black material that made it so it wasn't see-through in the butt and hips area. However, there were two layers of netting by the breast area, and they put padding near the breast area. I chose to take the padding out, which meant I had to cut my dress. The collar of the dress didn't go as high as I wanted it to, but it was okay. Another thing I disliked was that the zipper went all the way down to at least mid-butt. The dress was super long, so if you're going to purchase this, make sure you're wearing high heels.

One thing I'd recommend is making sure that you measure yourself correctly because the material they use around your waist and thighs, if you get the size wrong, is really tight and hard to pull the dress up. I didn't like how the netting was a light tan color. I thought it would look good, but it didn't, so I dyed the netting all black. Lastly, the little design on the shoulders, that little piece of fabric, was kind of awkward and small, so it could do without it. I personally think it looks a bit small, but all in all, the dress is a bit plain and not as sexy as I thought it would be. However, if you have a creative imagination, you can really dress this up.

I would recommend looking at other dresses that have sparkle sequence or shimmer instead of going with this dress. Also, depending on your body structure, the dress could look really boxy on you. Overall, LadyPromDress is an okay website to order from, but I would suggest being cautious and doing your research before making a purchase.

I recently had a terrible experience with LadyPromDress. I spent a whopping $400 on a dress that turned out to be absolutely hideous! I followed the sizing chart and ordered the dress accordingly, but it looked nothing like the picture on the website. It was the ugliest dress I have ever seen in my life, and now it's the most expensive Halloween costume I've ever purchased. I was hesitant to order from this site, but the positive reviews convinced me to take a chance. Unfortunately, it was a huge mistake.

I ordered the dress for an adult prom that my cousins were having for their 23rd wedding anniversary. When I placed the order on March 9th, the website promised that I would receive it by March 23rd. Shirley, the lady who handled my order, even confirmed my measurements, so I thought everything was going smoothly. However, when I didn't receive any shipping notification, I started to worry. I reached out to Shirley, and she assured me that the dress had been shipped. But on March 23rd, the dress was still in China, and DHL couldn't guarantee delivery by March 24th, which was the day before my event. I didn't want to take any chances, so I ordered another dress online.

Thankfully, the other dress arrived on time and only cost me $60. I wore it to the event because the LadyPromDress was a complete disaster. When the dress finally arrived on March 24th, I was shocked to see that the material was horrible, and the color was nothing like the picture. If Big Bird were red, I would have looked exactly like him. The dress looked sheer on the website, but in reality, it was just plain awful. Even the kids at the event said they didn't like it. It was a major fail.

To make matters worse, the website advertised a discount that I didn't receive. I wish I had spoken to the assistant principal at my kids' school earlier, who had also ordered from LadyPromDress and had a similarly terrible experience. I will never purchase from this site again, and I strongly advise others to avoid it as well. Shirley was responsive, but the dress itself was a complete disaster.

After ordering from LadyPromDress, I was left disappointed and dissatisfied with my purchase. Upon receiving my dress, I immediately noticed that it differed greatly from the picture advertised online. In fact, it was a staggering 75% different from the original image. The dress I received looked cheap and was made of poor quality materials.

Understandably, I was incredibly frustrated and reached out to the company via email as well as through PayPal for a resolution. Unfortunately, I have yet to receive a response from them. At this point, I don't even trust them enough to offer an exchange for the vastly different dress that was sent to me - I simply want my money back.

I've since done some research and have discovered that LadyPromDress may be connected to other similar websites and names. This has only added to my frustration and suspicion that this company may not be entirely trustworthy.

One of the most irksome aspects of this experience was their refusal to allow real-life customer photos of the dress I selected. This is not uncommon for websites that oversell and underdeliver on their products, and should have been a red flag for me.

In the end, I will be purchasing a new dress for my needs elsewhere, likely from a local retailer in Ohio. This was a disappointing and frustrating lesson learned in the perils of online shopping, and I would strongly recommend steering clear of LadyPromDress and similar websites.

I recently had a terrible experience with ladypromdress.com that left me incredibly disappointed and frustrated. My request to cancel an order was met with complete incompetence and lack of concern for customer satisfaction. It appears that their priority is to take people's money rather than provide quality products and services. Dealing with their customer service was an absolute nightmare - I was met with responses that were rude and unhelpful, and it seemed as though they had no intention of addressing my concerns. Their website claims that delivery may take up to 22 days, but I was given no information as to when I should expect my order to arrive. This level of unprofessionalism is simply unacceptable. After numerous failed attempts to rectify the situation with no success, I have been forced to report their business to my bank in hopes of receiving some sort of compensation. I want to warn others to steer clear of this fraudulent company. Please, do not waste your time, money, and sanity ordering from these scammers. My daughter's prom dress will not arrive on time, and I am now left with the added burden of finding her a new dress before the big day. It's certainly not worth the headache and financial loss to deal with such a terrible company.

I recently had an experience with LadyPromDress that left me feeling really disappointed and frustrated. I purchased a dress from the website for a special event, spending quite a bit of money on it - $170 to be precise. I was excited for the dress to arrive and couldn't wait to try it on.

When the dress did arrive, I found it to be completely different from the pictures online. It was missing sequins and had a tear in the seam - not at all what I was expecting or had paid for. I immediately contacted Ladyprom and explained the situation, but was shocked by their response. They didn't seem to want to take any responsibility for the poor quality of the dress and simply suggested that I have it fixed locally. I was not interested in investing any more time or money into a garment that was completely unsatisfactory.

I requested a refund, but was met with resistance. Ladyprom did not provide me with a return address and refused to offer me a refund for the full amount I had paid. Instead, they suggested I keep the dress and donate it to charity, offering me a mere $40 to compensate me for my troubles. I knew that this was not acceptable and decided to pursue the matter via PayPal.

Thankfully, I had paid for the dress using PayPal and was able to open a complaint against LadyPromDress with their help. A month later, I received a refund for the full amount I had paid, minus the shipping costs which came to $27. While I was happy to get my money back, this experience left a really bad taste in my mouth. It soon became clear to me that LadyPromDress was not a reputable company and should be avoided at all costs.

Overall, I would definitely not recommend doing business with LadyPromDress. Their low-quality products and poor customer service make them an unreliable and risky option for anyone looking for formal wear or special occasion dresses. I hope that others can avoid the mistake I made and choose to shop elsewhere for their formal wear needs.

I would highly recommend LadyPromDress (ladypromdress.com) to anyone looking for a stunning outfit for a special event. The quality and style of their dresses are beyond impressive.

As someone who doesn't typically purchase clothing online, I was hesitant to take the risk. However, I was in desperate need of a dress for a Broadway show opening night, and my search for the perfect outfit had been unsuccessful in all the stores in my area. That's when I discovered LadyPromDress, and I am so glad I did.

Their impressive selection of styles and colors caught my attention, and I found the perfect dress for my special occasion. Even though I was worried about the fit, the dress arrived on time and fit me like a glove. It hugged my curves in all the right places, and the materials used were of high quality, proving that I made the right choice by choosing LadyPromDress.

I was nervous about the process of ordering online, but the customer service at LadyPromDress was fantastic, and I felt reassured that I was making the right decision. The packaging of the dress was impressive, and it was clear that they took care in ensuring their products arrived in the best condition possible.

I highly recommend LadyPromDress to anyone who is looking for a stylish and high-quality outfit for any special occasion. They exceeded my expectations, and I'm sure they will exceed yours too.

When searching for the perfect dress for a special occasion, it's important to find a reputable and trustworthy company to ensure that you receive the quality product you desire. Unfortunately, my experience with LadyPromDress (ladypromdress.com) was anything but positive.

I placed an order for a silver dress on March 27, 2021, but when I closed the order I noticed that the description said white satin. I immediately contacted their customer service team to have the mistake corrected, and they assured me that they would take care of it. However, when I received the dress, it was indeed white and not silver as I had requested.

I reached out to the customer service team once again, providing them with proof of our previous conversations, but they simply dismissed my concerns and claimed that there was nothing they could do to remedy the situation. I was incredibly disappointed and frustrated. Not only did they fail to deliver the product I had ordered, but their customer service was rude and unhelpful.

The dress I purchased was priced at $167.99, with another $80.00 added for express shipping from the USA. I suggested that they cover the cost of shipping since the mistake was on their end, but they refused to take responsibility for their error.

After this experience, I am compelled to warn others about the dangers of shopping with LadyPromDress. Their lack of quality customer service and disregard for their customers is simply unacceptable. I implore others to look elsewhere for their dress needs and avoid LadyPromDress at all costs.

I recently purchased a dress from LadyPromDress, and unfortunately, I had an extremely negative experience. Upon receiving the dress, I was disappointed to find that the quality was far from satisfactory. The lining was not properly attached to the dress, leaving jagged, exposed netting. To make matters worse, one of the sleeves was significantly longer than the other. Considering the price I paid, I was incredibly disappointed with the overall quality of the dress.

When I reached out to the company to express my concerns, I was informed that they would not offer a refund because the dress had been custom-made to my measurements. While the fit was indeed accurate, the issues I had were with the shoddy workmanship and lack of attention to detail. It felt like they had taken my money and sent me a half-finished product.

I'm now left with no choice but to spend additional money and time to have another tailor finish the dress properly. This has been a truly frustrating experience, and I would caution anyone who is considering shopping with LadyPromDress to think twice. The customer service was incredibly unsatisfactory, and I feel like I was not valued as a customer at all. I sincerely hope that they take steps to improve the quality of their products and the level of service they provide, as I would not recommend this company to anyone.

LadyPromDress, also known as ladypromdress.com, offers a variety of dresses for special occasions. However, my recent experience with this company was not the best. While the dress arrived in a timely fashion with the expedited shipping option, the quality of the stitching and overall construction of the dress was disappointing. The lace was not fully attached, the beading was applied haphazardly, and the hem of the dress had a 4-inch elastic band that caused the fabric to flip up. Additionally, despite sending accurate measurements, the dress had extra fabric in all the wrong places.

The breast area had no padding, which led to an undesirable outcome of being able to see my daughter's nipples. While the dress did not look as horrible as it could have, we still needed to make a few alterations to make it presentable. Unfortunately, the cost of correcting these issues came out to be an extra $120.

Despite these flaws, the company's email communication was a bright spot in the experience. They were responsive and accommodating when we requested a change of color from red to blue before placing the order. All of my inquiries were answered within 24 hours, which was appreciated.

In conclusion, if you are considering purchasing a dress from LadyPromDress, be aware that the final product may not match the picture exactly. While their email communication is quite good, it's hard to overlook the issues we experienced with the dress's quality. It is possible to make the dress look good with alterations, but it does come at a cost.

Well, where do I start with my experience with LadyPromDress? I was looking for the perfect prom dress for my daughter and found the website. The online image of the dress looked beautiful, so I had high hopes. However, our excitement turned into disappointment when we received the package in the mail. The dress looked nothing like the picture we saw online. It was a hideous piece of fabric that we wouldn't have even considered wearing. I could see the devastation in my daughter's eyes, and I felt so bad.

As I had paid for the dress through PayPal, I decided to file a complaint requesting a full refund. However, LadyPromDress refused to comply with my request, stating that I had to return the dress all the way back to Asia in order to claim the refund. This was going to cost me over $80, which was a substantial amount, especially since I had already paid $186.79 for the dress. Such a hassle for a company's mistake!

I reached out to PayPal to see if they could help, but they could only offer $30 towards the return cost. Despite their support, it was frustrating to realise that I was expected to pay so much to send the poorly made and low-quality dress back to Asia. The knock-off replica of the dress should have never been sent to me.

In conclusion, LadyPromDress is nothing but a scam, in my opinion. They don't care about their customers, and they just want to get people's money. This experience has left me feeling upset, and I wouldn't recommend anyone to buy from this sketchy website. I will also be wary of using PayPal in the future as they couldn't offer much assistance in this instance. It's disappointing that companies like LadyPromDress are still operating in such a dishonest manner, and I want others to be aware of their business practices.

I had an unfortunate experience when purchasing a prom dress from Ladypromdress (ladypromdress.com) for my daughter's special night. I must admit, I regret not having read the reviews prior to placing my order. However, as I ordered through PayPal, I assumed that I would be protected throughout the process.

Sadly, the dress that arrived was not what we had originally requested. The design and color were completely different from what was posted on the website. To make matters worse, the quality of the dress was very poor. As the prom was quickly approaching and we couldn't risk being stuck without a dress, we had to rush and purchase another one from a different vendor.

I paid $196.19 for the dress and $44 for the international return. Despite the fact that the error was entirely on their end, they only refunded me $164.19 out of the $240.19 that I had paid. I was also required to pay for both the initial shipping and return fees. Even worse, they attempted to falsely claim that they never received the dress. I found it frustrating that they did not give me a return address, despite all of our communication being conducted through email and PayPal.

I placed my order on April 13th, 2021 and was not refunded until June 15th, 2021. I sincerely hope that PayPal will investigate the incident and cease to cooperate with Ladypromdress. It is essential that businesses like these be honest and transparent regarding the items they advertise on their website. Additionally, customers should not be forced to pay for return shipping if they did not receive the right product.

My experience with Ladypromdress has been disappointing, and I hope that others do not have to suffer through the same unfortunate ordeal. Consequently, I am disappointed with both Ladypromdress and PayPal, who, despite being a reputable financial service, do not provide an option for clients to decline return labels when dealing with shady vendors like Ladypromdress.

When it comes to online shopping, it’s always a gamble. So when we placed an order for a dress from LadyPromDress for my tall and slender daughter, we thought we had made a great choice. After all, as a tailor, I understand how to get the right measurements for a perfect fit.

We made sure to submit custom body measurements for a chiffon sheath. But what we received was far from what we had hoped for. The dress we received was a SATIN sheath that was small, as in "skin tight, splitting at the seams" small. It was a complete disaster.

Prior to the delivery of the dress, I emailed the company several times to clarify how they take measurements and asked other questions to ensure we would get the right dress. I read their profiles online, and they specifically ask for BODY MEASUREMENTS. So that is exactly what we submitted. As someone who knows how to sew, it is important to understand that a garment should never be made to the exact size of or smaller than the body – otherwise, you won’t even be able to zip it up!

But the issues with the dress didn't stop there. We ordered a dress in chiffon, but received it in satin instead. When we contacted the company to ask why, they claimed that the dress didn't come in chiffon. However, their website explicitly lists chiffon as a fabric option, and our confirmation stated chiffon as well. The fact that our dress was satin was simply unacceptable.

To make matters worse, the company refused to accept a return. It was a $200 purchase, and they said we had to keep it since they had sent the correct color. However, that was simply not true, and to force a customer to keep a dress they had not ordered is beyond ridiculous.

It is clear that LadyPromDress is not a reliable or trustworthy place to shop for formal dresses. We highly recommend taking your business elsewhere – this company is not worth your time, money or energy.

I gotta say, I'm pretty bummed about the whole LadyPromDress situation. I shelled out a good chunk of change for a dress for my sis's prom, and now we're just a week away and she's still got nothing to wear. And let me tell you, the color is all wrong. I mean, I saw the picture online and it looked like this deep, rich fuchsia, but what we got is more like a neon pink. Not exactly what we were going for.

But that's not even the worst part. The measurements are totally off. I mean, I don't know what kind of measuring tape they're using over there, but it's not the same one I've got. And when I tried to reach out to the company to see if we could get a refund or exchange, they just straight up ignored me. Like, I get it, maybe they're busy or whatever, but come on. At least give me the courtesy of a response.

So now we're stuck with this dress that doesn't fit and isn't even the right color. And I'm out a bunch of money. I don't know what to do, honestly. I'm thinking about going to my bank and seeing if they can help me out, or maybe even contacting the Better Business Bureau. I just don't want anyone else to have to go through this same kind of nightmare.

Long story short, I would definitely not recommend ordering from LadyPromDress. They'll take your money and send you whatever they feel like, and then ignore you when you try to get a refund. Trust me, it's not worth the hassle.

So, I bought a prom dress from LadyPromDress in the color of champagne. The dress was looking pretty good on the website, two-toned with champagne on the top and gold on the bottom. I gave the specific measurements to a seamstress who measured my daughter, but when the dress arrived, it was way too big. Like, 3 to 4 breast sizes too large and 2 to 3 sizes larger in the waistline. I was pretty upset, and I emailed them about it. They told me that the specific fabric for champagne came in the gold color, which was weird, but okay. But they never mentioned anything about the incorrect measurements. I was pretty disappointed, and I didn't get a refund or anything. Honestly, I wouldn't recommend this site to anyone.

I recently made a purchase from LadyPromDress on March 8, 2023. I was pleased with the communication I received from the company from the moment I placed my order until it was marked as "shipped." They assured me that the dress would arrive in time for my daughter's prom, which was scheduled for March 25, 2023. However, to my dismay, the dress did not arrive on time for the big day.

I wish I had read some reviews before making my purchase, as it seems that others have had similar experiences with this company. I am now convinced that they are full of lies and are probably scammers. I have filed a dispute through PayPal and am confident that I will receive my money back, regardless of what happens with LadyPromDress.

In the end, I had to purchase a whole new dress for my daughter's prom. The dress from LadyPromDress is now expected to arrive on March 27, but I will be returning it immediately and fighting for my refund if there are any issues beyond the PayPal dispute. I highly recommend that others stay away from this company and find a more reliable source for their prom dress needs.

I recently had an experience with LadyPromDress that left me feeling really disappointed and frustrated. I purchased a dress from the website for a special event, spending quite a bit of money on it - $170 to be precise. I was excited for the dress to arrive and couldn't wait to try it on.

When the dress did arrive, I found it to be completely different from the pictures online. It was missing sequins and had a tear in the seam - not at all what I was expecting or had paid for. I immediately contacted Ladyprom and explained the situation, but was shocked by their response. They didn't seem to want to take any responsibility for the poor quality of the dress and simply suggested that I have it fixed locally. I was not interested in investing any more time or money into a garment that was completely unsatisfactory.

I requested a refund, but was met with resistance. Ladyprom did not provide me with a return address and refused to offer me a refund for the full amount I had paid. Instead, they suggested I keep the dress and donate it to charity, offering me a mere $40 to compensate me for my troubles. I knew that this was not acceptable and decided to pursue the matter via PayPal.

Thankfully, I had paid for the dress using PayPal and was able to open a complaint against LadyPromDress with their help. A month later, I received a refund for the full amount I had paid, minus the shipping costs which came to $27. While I was happy to get my money back, this experience left a really bad taste in my mouth. It soon became clear to me that LadyPromDress was not a reputable company and should be avoided at all costs.

Overall, I would definitely not recommend doing business with LadyPromDress. Their low-quality products and poor customer service make them an unreliable and risky option for anyone looking for formal wear or special occasion dresses. I hope that others can avoid the mistake I made and choose to shop elsewhere for their formal wear needs.

I just want to share my experience with LadyPromDress. I ordered a custom Prom Dress for my daughter's senior prom and I was really excited to see her wear it. However, when the dress arrived, I was really disappointed. The color was not what I ordered, the measurements were all wrong, and the material was not what I expected. It was a complete mess! I was really upset because it looked nothing like what was on the website.

I had to scramble the day before the event to buy her another dress. It was really stressful and I was really disappointed with the whole experience. When I reached out to LadyPromDress for a refund, I was told that they were in Asia and it would cost me $40 to ship it back. They then offered me a $25 refund and told me that I could resell the dress to someone else. I was really confused and frustrated. Why should I have to pay to return a dress that was not what was promised? And what is $25 when I paid over $150 for the dress?

I feel like this website is a scam and I would caution anyone against purchasing from them. It was a really disappointing experience and I would not recommend this website to anyone. Please be very cautious or don't purchase at all!

I recently purchased a dress from LadyPromDress and unfortunately, it didn't fit me. I tried to get another dress, but they wouldn't send me one. I'm currently trying to send the dress back, but I need a shipping label and they're not being very helpful in providing one. It's frustrating because I still have the dress and can't send it back or get my refund until I receive a shipping label.

After I received my dress, the customer service wasn't very helpful. They wouldn't give me a shipping label so I could send the dress back and get my refund. I just wanted to find another dress that would fit me, but they kept trying to convince me to do something else instead of giving me my refund. I really feel like I'm not going to get my refund even when I send the dress back (when I receive a shipping label).

Despite the issues with the fit and the customer service, I did like the dress. It was cute, but it wasn't the same as the picture. I wish they would have been more transparent about the dress's appearance. Overall, I'm disappointed with my experience with LadyPromDress and I wouldn't recommend them to others.

When searching for the perfect dress for a special occasion, it's important to find a reputable and trustworthy company to ensure that you receive the quality product you desire. Unfortunately, my experience with LadyPromDress (ladypromdress.com) was anything but positive.

I placed an order for a silver dress on March 27, 2021, but when I closed the order I noticed that the description said white satin. I immediately contacted their customer service team to have the mistake corrected, and they assured me that they would take care of it. However, when I received the dress, it was indeed white and not silver as I had requested.

I reached out to the customer service team once again, providing them with proof of our previous conversations, but they simply dismissed my concerns and claimed that there was nothing they could do to remedy the situation. I was incredibly disappointed and frustrated. Not only did they fail to deliver the product I had ordered, but their customer service was rude and unhelpful.

The dress I purchased was priced at $167.99, with another $80.00 added for express shipping from the USA. I suggested that they cover the cost of shipping since the mistake was on their end, but they refused to take responsibility for their error.

After this experience, I am compelled to warn others about the dangers of shopping with LadyPromDress. Their lack of quality customer service and disregard for their customers is simply unacceptable. I implore others to look elsewhere for their dress needs and avoid LadyPromDress at all costs.

I recently purchased a dress from LadyPromDress, and unfortunately, I had an extremely negative experience. Upon receiving the dress, I was disappointed to find that the quality was far from satisfactory. The lining was not properly attached to the dress, leaving jagged, exposed netting. To make matters worse, one of the sleeves was significantly longer than the other. Considering the price I paid, I was incredibly disappointed with the overall quality of the dress.

When I reached out to the company to express my concerns, I was informed that they would not offer a refund because the dress had been custom-made to my measurements. While the fit was indeed accurate, the issues I had were with the shoddy workmanship and lack of attention to detail. It felt like they had taken my money and sent me a half-finished product.

I'm now left with no choice but to spend additional money and time to have another tailor finish the dress properly. This has been a truly frustrating experience, and I would caution anyone who is considering shopping with LadyPromDress to think twice. The customer service was incredibly unsatisfactory, and I feel like I was not valued as a customer at all. I sincerely hope that they take steps to improve the quality of their products and the level of service they provide, as I would not recommend this company to anyone.

I recently ordered a dress from LadyPromDress and I have mixed feelings about my experience. On the one hand, I have to give them credit for their quick response time to emails and their overall politeness. Additionally, they were able to get the dress to me quickly, which was a relief given that I had a looming event on the horizon.

However, when I received the dress, I couldn't help but feel disappointed. The quality was subpar and the overall look of the dress was comical. I really wish I had read the reviews before making my purchase, as I would have been able to avoid this altogether. The slit up the center of the dress and the seams down the center were straight up bizarre.

In fact, I was so underwhelmed by the dress that I even brought it to my local prom shop to display as a warning to others about the pitfalls of buying online. All in all, my experience with LadyPromDress was a mixed bag. While they were responsive and speedy, the quality of their products left a lot to be desired. I would recommend proceeding with caution if considering making a purchase from them.

I recently had a very frustrating experience with LadyPromDress, and unfortunately, I cannot recommend this company to anyone looking to purchase a dress. I had been emailing the company regarding my dress order, and at first, their customer service seemed to be quite good. However, things took a turn for the worse once I received my dress.

To my disappointment, the dress arrived two days after my wedding, which meant that I had to cancel it. I immediately contacted the company, informing them of the situation and requesting a refund. But after that, they stopped responding to my emails altogether.

Needless to say, I was extremely disappointed by the lack of communication and effort from LadyPromDress to rectify the situation. It is beyond frustrating when you invest your hard-earned money into a product, only for it to arrive too late and then struggle to get a refund.

Although I don't want to downplay the positives about LadyPromDress, such as the wide variety of dresses on offer, this experience has left me with an overall negative impression of the company. Unfortunately, my experience is not an isolated incident, as I have seen many other negative reviews about LadyPromDress when I searched online.

If you're looking for a reliable and trustworthy dress company, I would strongly advise considering another option. While I am trying to pursue legal actions to get the refund I am owed, it's been a frustrating and stressful process that I wouldn't want anyone else to go through.

I'm sorry to hear about your negative experience with LadyPromDress. It's always disappointing when a company doesn't live up to expectations. In your case, you custom ordered a wedding dress and paid extra for alterations and expedited shipping. However, it sounds like the final product didn't quite meet your expectations.

Not only was the dress not made to your measurements, but the neckline was too low for your liking and the length was excessively long. These are definitely not minor issues when it comes to a wedding dress, and it's understandable that you would be disappointed.

To make matters worse, when you reached out to the company and provided them with a photo of the dress, they mocked you and refused to offer a refund. This is extremely unprofessional and not an acceptable way for a business to treat a customer.

It's worth noting that LadyPromDress claims to be based in the UK, but it became clear to you that they are actually located in China. This can sometimes lead to complications with shipping and communication, and it's possible that this played a role in your negative experience.

All in all, it sounds like LadyPromDress fell short of your expectations and failed to provide the product and customer service that you deserved. Hopefully, your experience will serve as a cautionary tale for others who may be considering using this company.

As a concerned parent, it's important for me to share my poor experience with LadyPromDress, in the hopes that others won't fall prey to their scam. I purchased a prom dress for my daughter for her special day, but when it arrived, it was severely defective. To my dismay, the shiny side of the satin material was sewn on the inside of the dress - an obvious and noticeable flaw.

Understandably, I immediately contacted LadyPromDress several times seeking a refund for the defective dress. Unfortunately, it took several attempts for them to even respond to my request. And when they finally did respond, they were not helpful at all - refusing to provide me with the forms needed to process a refund. It was clear to me that they had no interest in assisting me, and instead chose to ignore my request and brush me off.

This experience has left me feeling cheated and taken advantage of. I was hoping for a reputable online shopping experience, especially when it came to my daughter's special occasion dress. However, with LadyPromDress, it seems that they are willing to take advantage of customers by selling them defective and shoddy products, and refusing to honor refunds.

In addition to my experience, I have come across several other reviews that have echoed similar complaints against LadyPromDress. I advise others to steer clear of this website and avoid being swindled by their deceitful practices. It's disappointing to see a company prioritize profit over quality and customer service. DO NOT SHOP HERE! BEWARE!

I had a disappointing experience with LadyPromDress, an online fashion retailer based in Hong Kong. Despite ordering a size 12, the dress was too small and I could not even get it over my shoulders. In addition, I was not provided with a return label, which means that I had to keep the dress and was unable to get a refund. I found this frustrating, particularly as the dress cost me $170. It appears that LadyPromDress may have deliberately sent me a smaller size, given that the dress runs small. When I reached out to their customer service team, I was offered just $30, which I found insufficient to cover the cost of my purchase.

In general, I would caution against buying from LadyPromDress. Their customer service was unsatisfactory and their sizing is inconsistent, which can result in a frustrating experience for shoppers. Given that they are based in Hong Kong, it can also be difficult to pursue any recourse or get your money back if you do have a problem with your order. While LadyPromDress may offer attractive prices, I would recommend purchasing from a more reputable and reliable retailer to avoid similar issues.

As a disgruntled customer, I feel the need to share my terrible experience with LadyPromDress (ladypromdress.com). Unfortunately, my daughter's prom experience was ruined due to the fact that the site is stealing designs from other reputable designers and passing them off as their own. The dress that we received was nothing like what we had ordered, and it was a huge disappointment for my daughter, who was really looking forward to her special day.

What makes matters worse is that the site is completely unresponsive and unhelpful when it comes to processing a refund. They are falsely advertising their products and taking advantage of people's trust in their services. This resulted in me and my family losing a significant amount of money in less than three days. We were already going through a tough time due to the pandemic, and this added expense was an unnecessary burden.

It's incredibly disheartening to see how LadyPromDress is ripping off innocent people who are simply looking to feel beautiful on their special occasion. I strongly recommend that you do not order from this site, as the quality of their products is subpar and they are clearly not committed to providing good customer service. Save yourself the stress, time, and money by looking elsewhere.

I recently had an experience with LadyPromDress.com when I ordered a prom dress for my beloved niece. Having glanced at their beautiful collection, I was convinced that they could undoubtedly provide the perfect dress for my niece. However, following my order, they emailed me, which in itself was excellent customer service, requesting that I confirm the dress's color and size.

Initially, I was a little surprised as I had already provided this information while ordering, but assuming that there may have been some confusion, I duly confirmed the details. Fast forward three weeks, and I received another email from the company, requesting me to confirm the order ASAP. This time around, I was a bit miffed since I had already confirmed these details.

Moreover, they went a step further, requesting that I send them a copy of my bank card so that the bank could verify the purchase. You can imagine my shock, and disappointment in their services. Being someone who values her privacy, I immediately declined this request.

I understand that businesses need to take measures to protect themselves from fraud, but surely asking for a copy of a bank card is going too far. Unfortunately, that was the last straw for me, and I immediately informed them of my decision to cancel the order. While Ladypromdress.com certainly has many beautiful dresses on their website, they lost a customer due to their excessive measures in verifying orders.

I recently had a disappointing experience shopping at LadyPromDress, a popular online retailer known for offering a wide variety of stylish and affordable prom dresses. I was excited to order a dress for my upcoming prom, but unfortunately, the dress that arrived at my doorstep was nothing but a piece of crap.

Upon trying on the dress, I quickly discovered that the zipper was broken, rendering the dress practically useless. I was surprised by this, as the company had claimed to have a video showcasing the working zipper on the dress. After multiple attempted emails to their customer service team, I was informed that I could pay to return the damaged dress, but would only be offered a mere 60 percent of the original purchase price.

It's a frustrating experience dealing with a company that does not stand by their product or offer quality customer service. The dress appeared cheaply made and looked like it was purchased straight from a dollar store. To make matters worse, the customer service representative even had the audacity to suggest that I fix the broken zipper myself!

I also opted for the express shipping option, hoping it would arrive in time for my big event, but unfortunately, it only arrived in time for regular delivery. I would advise anyone looking to purchase a prom dress to steer clear of LadyPromDress and shop elsewhere. I am currently in the process of fighting for my money back through my credit card company, and hope to have a resolution soon.

I recently purchased a dress from Ladypromdress (ladypromdress.com) and unfortunately, my experience was not a positive one. When my package arrived, I was extremely disappointed to find that the dress I received was a poor replica of the one that had been pictured on their website. The color was completely off, and the applique that I was so looking forward to was different and not nearly as appealing as what had been advertised. Not only that, but the sleeve on the dress was too short, the bra padding was visible and lopsided under the applique, and to add insult to injury, the tulle had a hole in it.

To make matters worse, when I attempted to return the dress for a full refund as their policy promised for defects, I was met with resistance and was told that I wouldn't be able to ship it back. This was especially frustrating because I had spent $175 on the dress, not to mention the shipping costs, and had expected to receive the high-quality product that I had seen on their website.

I must say that I was feeling incredibly disgusted and disappointed, and I now regret not checking their reviews beforehand. As a customer, it's important to be able to trust the companies that we purchase from and unfortunately, in this case, I was sorely let down. Therefore, I feel obligated to let others know of my poor experience and to encourage them to purchase from an alternative source.

In conclusion, my recommendation for anyone considering purchasing from Ladypromdress would be to steer clear and take your business elsewhere. Save yourself the heartache and frustration that I experienced and find a company that you can trust to provide you with what they promise.