Lambert & Lambert’s earns a 1.3-star rating from 13 reviews, showing that the majority of inventors are dissatisfied with invention representation services.
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Lambert and butler bright
I’m actually disappointed in the brand after using the brand for many years. Lambert and butler bright are very dangerous just lately I’ve noticed… the end of the cigarette had actually fell out a number of times and it’s not acceptable. This has happened in my house and car which is a fire hazard for a start. These cigarettes were purchased in a shop in Doncaster and needs sorting.
Can you reply with outcome
[protected]@outlook.com
Kimberley Leighton
20 dorado drive
Woodfield way
Balby
Dn4 8dz
Desired outcome: Refund
Lambert & Butler Silver
Purchased a carton of 100 cigarettes. Upon opening the 1st 20 pack I noticed 2 of the 20 were defective. I pay for and expect a high quality standard for each cigarette, they should at very least be smokable! The filters on each defective cig appear burnt beyond putter paper depth. QC seems to be the issue, surely each cigarette is inspected at least once before being packaged and retailed? How could the filters even become burnt during manufacturing or packing? It implies there was a contaminate in the warehouse which is a worry as many contaminates aren’t visible yet may be highly toxic! I bought the carton on November 2022 at Tesco Bathgate Scotland UK.
Desired outcome: Refund and explanation
invention evolution
I paid my $199 and submitted my idea, it's been over 6 weeks I have nothing back and they wont reply to my emails. I sent an email on week 5 saying what's going on and I got an email back saying keep an eye out for the report and it may take 3-5 weeks as written in the joining email.
It's already week bloody 5 am do get that reply now I have demanded a refund and they won't reply, I am charging back my credit card as we speak, frauds!
Is Lambert & Lambert Legit?
Lambert & Lambert earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lambert & Lambert. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Lambert & Lambert's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lambertinvent.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- While Lambert & Lambert has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Lambertinvent.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lambertinvent.com may offer a niche product or service that is only of interest to a smaller audience.
- Lambert & Lambert protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
invention score and follow up
I had an invention that could be divided in 3 different sets for different pricing and quality options I received my score from them of 86 but the patent search they provided me was irrelevant to my invention I got from them no physical representation of the invention, like I always got from them, I was supposed to get 3 drawings so having noticed that the search provided by them, was irrelevant I contacted them and summit more detailed information with pictures and showing the actual invention fully functioning with specs and and overclocking at every piece of information the lady told me, that she was going to notify the team so I waited for more than a month, eventually I decided to call I spoke with a man called tim, and he had no idea that I had submitted more information when I confronted him he said that we had to wait for some of his partners to come back and that in a week they would have gotten in contact with me now I am still waiting. I believe the whole patent registration process by our government is corrupted and that this kind of companies found a loophole so I started a gofundme application to get people to look into into this I will wait for their response and I will proceed accordingly we are accepting btc donations and we are searching people willing to contribute in this task thanks to the new era of tor and open source programmers we can get scammers and corrupt people ot of business if you are willing to join our cause sign up at https://hackforums.net/ and create a topic invention related. Our hope is to find the loophole that similar corporations use and submit them to the authorities now we expect provably lawyers and law enforcement agents to collaborate with them provably corporations, so we got ip's and search queries running a little of information we are basing everything in india and bangladesh because everything is cheaper and abundant after their final response I will provide the gofundme link for now you can donate at this address
Bitcoin 1nu4wgv98cwlw8bfzrq3nawaxzetrtv7xq
Ethereum 0x81f2805aa2a0db319c65f4cf95fbfc9a8aa9cd3a
Litecoin ltcsmnzttlqtecitxywcxqujlcpatjrevu
Let's find the loophole.
incompetent appraisal, inappropriate business practice 31/07/2017 to 07/09/2017
***This company is not only very difficult to communicate with but will also not acknowledge their own mistakes and failures. They will ignore simple and actionable requests, not provide information to reasonable questions and feel it is their right to both deduct and refund money to your account at their own leisure and will without coordinating with you.***
This company failed to even initiate their evaluation for my invention stating that payment details were not provided even though they were literally the first page of the submission. Eventually they acknowledged this and said it would take about a month to complete.
After a month I asked for a status update to which I got the rude response; "You never paid so there's nothing to update". I showed them the email chain in which they had acknowledged receipt of everything they needed including the payment details and asked for some level of compensation for the month of wasted time. The evaluations coordinator refused to acknowledge the wasted time or even respond to my request. Instead they immediately deducted my bank account without providing any information I asked for. After several failed attempts to get my questions answered I escalated this to senior staff who then instead of offering any recourse or acknowledgement of their employee's mistakes simply opted to refund my money and end their appraisal without my permission. I have never encountered a business or person's so incompetent and unwilling to accept responsibility for their own errors. I am glad to not be doing business with them.
They even went so far as to tell me a month of wasted time was "nothing".
poor quality
Hi I don't usually complain about this kind of stuff but the last four or five 20 packet of Lambert and butler silver have been of very poor quality, there seems to be lot of tobacco fallen out of the cigarettes and into the bottom of the box which you can see in the picture which is making me lose over half a cigarette a time and the overall taste and smell just don't seem right,
I think I could maybe fill a box full of tobacco just off my last five packets
I've smoked Lambert and butler for over 20 year now and this is making me think shall I change brands
I hope this matter can be resolved quickly
Thanks
Original lambert and butler
I have been smoking lambert cigarettes for many years. They have recently changed over to death/cancer boxes. I am disgusted that they have reduced the cigarette size and increased the tip without informing the customer.
Is this allowed..
Yes I know we should all be stopping smoking but I feel that people will smoke more of these so therefore the profits increase
. Not impressed. Well I'm sure other brands haven't done this
3 good ideas
HI;i here just one or two complains which are not even complaints about LAMBERT and LAMBERT but my dear people you have to pay the 199.00 dollars;they are the best i don;t want anyone to call them SCAMMERS ;if you have an idea submit it to LAMBERT and LAMBERT;they are good and honest management and staff ;i spoke with them and they are excellent ;i sent them an idea and it was no good and they e mailed me and told me not to send the 199.00 dollarsI;if LAMBERT and LAMBERT were a SCAM they would of took my money THE MANAGEMENT AND STAFF AT LAMBERT AND LAMBERT ARE THE 5 STAR PEOPLE AND COMPANY keep up the good work LAMBERT AND LAMBERT keep on trucking your ideas.
the owner doesn't understand me and continued to offer their products
I contacted the company Lambert & Lambert Inc. and asked about free samples of their products. I got their samples, but the products weren’t great and I emailed the owner and said that I didn’t want to get their samples anymore. However, the owner continued to email me and offered other stuff. I have no idea how to stop him and he offered discounts and other staff. But I don’t want to have any deals with them.
taking money under false pretences
I submitted an invention to the above they took my pension money off me for $199, for this i did not hear a thing for over two weeks .
then they sent me pages of leagle jargon then a half hearted report about my invention .they made it look as if it was a real report 80/out 105 points they are not the least bit interested in realy usefull inventions, i know this because they got the whole concept of my invention wrong nowhere neer how it would work just like (davisons)they just take your money and get away with it i ask for my drawings/plans back they sent them in a plain enverlope without any thank you .can you please advise other people there scamers /even thieves
Terrible Costumer Service
I sent an invention idea, $199, and my confidence to Lambert Inventions on June 2, 2011. What I have gotten back so far is no information and a mean, aggressive secretarial lady on the other side of the phone line. I have simply called to check on the status of my idea, since it has been 4 weeks and 5 days. Oh wait, they forbid you to call at all unless it has been passed 5 weeks of submission. Just because of a simple inquiry 2 days before the 5 week mark, the lady answering the phones was very arrogant, abrupt, and rude. Her attitude, I'm sure reflects the company. BBB might have accredited them as a business with an A, but they get an F for Common decency.
I called and Katelynne seemed very nice. I think they're in new headquarters now.
Evaluation Results
If you want a couple of pages of Google patent then go ahead pay $199 and Lambert and Lambert will take two weeks to send it to you. Also, they will include pages of advertisements to seal the deal. Furthermore, they will surf the internet to find similar products. The will make sure you score below an 86% on the evaluation. Want to find out then turn in an invention to L&L.
I am starting a blog so that no one else has to pay money for CRAP!
Contact me on the blog so that we can create a group to protect inventors.
-JJ
The complaint has been investigated and resolved to the customer’s satisfaction.
Once you submit two ideas, you get the clear picture of their business model:
"We believe that you have a very innovative invention;one that clearly
and effectively provides a twistable rubber band device for working out.
Furthermore, we are impressed with the ingenuity of your design, most
notably your inclusion of varying resistances."
"We believe that you have a very innovative invention; one that clearly
and effectively provides an anti-over steer system. Furthermore, we are
impressed with the ingenuity of your design, most notably your inclusion
of active airbrakes to compensate for any possible over steering."
They just arbitrarily include related patents, slap that standard reply, and presto, easy money! Shame on me for being fooled twice...
Who r u No Email?
I lost $13, 000 With Mark Anthant from Advent produt Development (Now he owns a Inventor Resorce inc. in Anaheim Samd Everything just the name is Diffrent)
Refund
Lambert & Lambert mislead me in submitting my invention. I mail them $199 for my inventions and they said it was for an evaluation process. They send my report back and said that my invention did not pass the score had to be 96 and I got a 84. They also send me additional information to other companies that I had to pay any where from $500 to $1000 to get my invention produce. They did not tell me that upfront. They states that they will spend they money to get your invention produced. I have been requesting a refund and now they got my money and will not response back to me. They website sound very convincing. I saw on RipOff website they are scammers. PLease help me to get my money back. Thanks Barbara
Sorry for so many typos. Texting sucks!
Well, I am reading this in both disappointment and despair because I was only 1 day away from submitting my idea to Lambert & Lambert.
I'm greatly disappointed at the last response by Lambert himself and here's the main reason why:
The client he's addressing stated tbat he's been waiting 8 months for his report. Mr. Lambert now claims that he never issued payment ($199) or even submitted his idea in the first place.
This claim by Mr. Lambert would mean that the client is somewhat retarded; therefore, it's obvious that another explanation is at hand.
I would suggest that there was an error on the submission form that should be addressed by the I.T. department or support staff; however, I stil fail to beleive that the client did not call or at least speak to a rep within those 8 months.
That being said, why didn't the customer support team tell him that his payment and idea was not on file? Why did it take Mr. Lambert to come into this forum to make that proclaimation after 8 months?
That doesn't sit right with my keen sense of judgement, so I think I'll give Lambert & Lambert a pass.
ON THE GROUNDS THAT I THINK THEY'RE SEVERELY UNDERSTAFFED FOR THE AMOUNT OF EVALS THEY ARE CONTINUOSLY RECEIVING AND PROFITING FROM.
If I had the capitol to start a company, I would start a company to compete with Lambert &Lambert. However, I would require everyone to complete a small 12 point questionnaire answering key information that I would require before even taking on the eval. And especially before taking money. I personnaly believe they are getting rich from the $199 eval fee. And dont have the amount of skilled staff required to handle the amount of evals. they're receiving.
1. What industry does your invention target?
2. Could your inventin be sold B2B or B2C or both?
3. Is your invention a gadget or a sophisticated tech device?
4. Could your invention be sold direct to consumer or retail or both?
5. Are you aware of any products that would directly compete with your idea or invention?
6. How many people do you feel would benefit from your idea. Circle choice. A. Thousands, B. Hundreds of thousands, C. Millions, D. Tens of millions.
7. Is your idea considered a novelty or gift item?
8. Is your idea a toy or seasonal item?
9. If you had to guess, how much would it cost to manufacture your invention? A. 10's, B. 100's, C. 1000's
10. If you had to guess, how much could you sell your invention for? A. 10's, B. 100's, C. 1000's
11. Are you able to afford patent pending if its necessary within the next 60 days?
12. If we select your idea based on this questionnaire, are you able to contact us via telephone, text, or email at a schedule that we'll give you after we evaluate your idea?
Yes' I have great mind and I invent at least 1 hot o
invention every month. Therefore, I'm known to give away ideas all of the time. Mr. Lambert, you can beat your competitors to market by taking this one for free. If you dont, you're BBB ratings will dwindle and your business is going to crash and burn within the next 15 years.
The cigarettes I have recently purchased have had no crushball in them, I normally get L&B blue but was given the wrong ones and to top it off there's no crushball in the ones I have received, seems like the bottom is cut too far up. My email- kierancarrapple1@outlook.com if somebody could contact me on there I'd be grateful, thanks.
Already been evaluated and told not marketable. Seems airlines do not care. Your response was the latest I've ever experienced with a company.
Does anyone know if they can just market your patented invention for you? We are unable to make the product ourselves due to its severity.
I also agree they are not a good consumer service. I paid my fee to them and then never heard from them. I can't get onto their website and I have left numerous calls asking for help. The phone number they supply on the contact info only gets you to a girl who then pushes you to a number where no one ever is. I always leave a message, yet never any return call. I am going to look into other options to black list this company.
I am glad I found this review site before I submitted my application to Lambert and Lambert. It seems like a scam to me. If they were really interested in inventors ideas, they wouldn't charge the $199.00 up-front fee. And then they use an evaluation score? This should be performed before they take people's money. It definitely seems a bit sketchy to me. I think I'll try to do this on my own.
Sher
This is HarryHH here again after four years since my original post, the invention I sent to L&L was the ASSassinator an elliptical bicycle that uses a stepper instead of a crank, so builds the glutes (hence the name) I wrote to L&L again last year pointing out that another company went and produced my idea (from another inventor) and they have now sold over one million bicycle steppers. So DO NOT GO ANYWHERE NEAR THIS COMANY THEY ARE JUST SITTING AROUND COLLECTING MONEY.
Since April 16 2010 that was the last comment. Is it the L & L still in business ? How come no one else comment about them lately. I've invent my great idea to a deferent company. But now I'm worry about it because I've read there comment were all bad. Look like this L&L is good to me. I still have more ideas to invent. In a couple months ill contract to them...!
I am writing to all the nasty remarks about L&L There seems to be a lot of negative which would make me believe negative remarks came from negative people. I am single mom who has just submitted a new idea a few weeks back. I have talked to them a few times o9mn phone and they have always been polite and hopeful. I have faith and believe that if it was ment to be it will. To many out here seem to have neither. So how do they expect to go forward with an invention. Peace My Friends And If It Was Ment To Be It Will..
Lambert & Lambert Reviews 0
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Overview of Lambert & Lambert complaint handling
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Lambert & Lambert Contacts
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Lambert & Lambert phone numbers+1 (651) 552-0080+1 (651) 552-0080Click up if you have successfully reached Lambert & Lambert by calling +1 (651) 552-0080 phone number 0 0 users reported that they have successfully reached Lambert & Lambert by calling +1 (651) 552-0080 phone number Click down if you have unsuccessfully reached Lambert & Lambert by calling +1 (651) 552-0080 phone number 0 0 users reported that they have UNsuccessfully reached Lambert & Lambert by calling +1 (651) 552-0080 phone number
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Lambert & Lambert emailsinfo@lambertinvent.com88%Confidence score: 88%support
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Lambert & Lambert address11180 Zealand Ave N, Champlin, Minnesota, 55316, United States
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Lambert & Lambert social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Lambert & Lambert contacts
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