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Laura Ashley

Laura Ashley review: Overcharging

L
Author of the review
10:01 am EST

Purchased goods on Sunday 1st December and noticed when I got home that there had been an overcharge of £140.
Husband took all receipts back together with debit card purchased on .

It was agreed that an error had been made but no refund could be put back on the purchase card as the cardholder was not present.

It is now therefore necessary for a second trip to be made which means taking time off work and drivig on congested roads to get there.

The store was asked if there was a goodwill gesture they coiuld make for the mistake and the inconvienience this was now causing.
The short answer was nothing can be done the purcgaser will just have to come back.

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