LC Van Hire’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with rental experience.
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minibus hire
Booked a mini bus for a brownie trip. After offering the trip to the Brownies realised a mini bus was going to be too small so cancelled to book a coach (with another company, thank goodness) Cancelled on 12th September and still have not received a refund if £279! Had to cancel a trip the Brownies were due to go on due to lack of funds, have told Lc Van hire this and absolutely no remorse or sympathy whatsoever. DO NOT USE THIS COMPANY!
minibus hire
Booked a 16 seater mini bus for transport to Sons Wedding. Booked in early July to be delivered to brides home on the 7th September. We paid £789 £500 of which was a deposit that would be refunded upon the vans return. We received an email the day before mini bus was due to be delivered saying they could not supply us with the mini bus as a customer had put the incorrect fuel into the bus and they did not have another one available. They located us another bus which was more expensive but they said as customer service gesture they would cover this cost and refund us our deposit back within 2/3 days. After numerous phone called to Adam and numerous promises we have not received our deposit or the extra cost of the second mini bus. Emails have been passed back and forth promising a refund every time but empty promises I'm afraid. Please do not use this company. Unfortunately you don't look these company's up until something goes wrong and then it's to late.
This is pretty much exactly the same scenario that they gave me. Night before delivery of minibus due I receive a phone call to say previous hirer had put in incorrect fuel and that I would have to source an alternative - this was at 6.30pm on the Friday and I needed 12 seater for Saturday!
I have now reported the matter to the police as a fraud as that it what I believe they have done. I don't think I'll get my money but hopefully will stop other people getting stung by this outfit. They are a disgrace and I would implore anybody not to hire from them. Also remember they don't have their own minibuses they are just a broker, perhaps this is why they consistently let people down.
David
Non refund
I n January 2011 I rented a van off Tony at LC Van Rentals [protected] for collection the following day. (Booking No. TD513441) I was asked to deposit 400.00 into the account of a Mr Thomas in order to hold the van which would be deducted off the total account. On the morning of Collection I was informed I would have to pay an excess of £1000.00 ontop of the total of the van hire before I could have the vehicle. I was not informed of this at the time of booking the vehicle. I refused and found another hire company and cancelled my booking with Tony at LC Van Hire. He informed me there would be a cancellation charge of 46.00 which I agreed to and he would refund me £354.00. immediately. I have spoken to Tony on several occassions and emailed him but to date have received nothing
I really would take the above comments with a very large pinch of salt. They are a shocking company who seem to make a habit of ripping off customers for large sums of money. Fraud Squad now involved. Deal with them at your own risk.
Hi David,
I had the same problem with this company as posted previously. I did eventually get a refund but only after some investigation as to who is running this outfit. The person you have paid your money to is Kevern McCoy his middle name is Thomas and this is the reference for payments. He used an online bank account. He works for Virgin Holidays so obviously does this as a part time scam. I said I was going to go to his employer and inform them of his scam if I did not receive my refund. He was down as a Director previously but is not stated as a director now. I was dealing with Adam I mentioned Kevern to him and told him this is the person I paid my money to, low and behold he agreed with me. I received my refund shortly after. Hope this helps
Thanks for the advice Bev, I’ll certainly use this info if I get no joy. Thanks again
David
ONCE AGAIN THANK YOU LC VAN HIRE FOR ANOTHER FANTASTIC SERVICE RECEIVED AND I REALLY DONT UNDERSTAND HOW ANYONE CAN COMPLIAN ABOUT THIS COMPANY.ONCE AGAIN THANKS TONY WE APPRECIATE ALL YOUR EFFORTS AND AM SURE WE WILL BE BACK TO USE YOUR COMPANY AGAIN
Just a few words to thank all the staff of lc van hire for the exellent prompt service we received from lc van hire.We had a bad experience with another hire company but lc van hire has instilled a lot of confidence in us and we will be hiring from lc van hire again
once again thanks for the brilliant service
Is LC Van Hire Legit?
LC Van Hire earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for LC Van Hire. The company provides a physical address, 8 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lcvehiclehire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lcvehiclehire.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- LC Van Hire protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to LC Van Hire has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with LC Van Hire has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
LC Van Hire Reviews 0
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Overview of LC Van Hire complaint handling
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LC Van Hire Contacts
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LC Van Hire phone numbers+44 113 243 5964+44 113 243 5964Click up if you have successfully reached LC Van Hire by calling +44 113 243 5964 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 113 243 5964 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 113 243 5964 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 113 243 5964 phone number100%Confidence scoreHead Office+44 845 241 2021+44 845 241 2021Click up if you have successfully reached LC Van Hire by calling +44 845 241 2021 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 845 241 2021 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 845 241 2021 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 845 241 2021 phone number100%Confidence scoreReservations+44 113 245 9552+44 113 245 9552Click up if you have successfully reached LC Van Hire by calling +44 113 245 9552 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 113 245 9552 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 113 245 9552 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 113 245 9552 phone number100%Confidence scoreAccounts+44 127 447 1900+44 127 447 1900Click up if you have successfully reached LC Van Hire by calling +44 127 447 1900 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 127 447 1900 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 127 447 1900 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 127 447 1900 phone number100%Confidence scoreBradford, West Yorkshire+44 122 674 5600+44 122 674 5600Click up if you have successfully reached LC Van Hire by calling +44 122 674 5600 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 122 674 5600 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 122 674 5600 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 122 674 5600 phone number100%Confidence scoreBarnsley+44 197 768 5113+44 197 768 5113Click up if you have successfully reached LC Van Hire by calling +44 197 768 5113 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 197 768 5113 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 197 768 5113 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 197 768 5113 phone number100%Confidence scoreSherburn-in-Elmet, Leeds+44 161 873 8048+44 161 873 8048Click up if you have successfully reached LC Van Hire by calling +44 161 873 8048 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 161 873 8048 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 161 873 8048 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 161 873 8048 phone number100%Confidence scoreManchester+44 117 938 6110+44 117 938 6110Click up if you have successfully reached LC Van Hire by calling +44 117 938 6110 phone number 1 1 users reported that they have successfully reached LC Van Hire by calling +44 117 938 6110 phone number Click down if you have unsuccessfully reached LC Van Hire by calling +44 117 938 6110 phone number 0 0 users reported that they have UNsuccessfully reached LC Van Hire by calling +44 117 938 6110 phone number100%Confidence scoreBristol
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LC Van Hire emailshire@lcvehiclehire.com100%Confidence score: 100%Supportbradford@lcvehiclehire.com94%Confidence score: 94%salesmanchester@lcvehiclehire.com93%Confidence score: 93%bristol@lcvehiclehire.com92%Confidence score: 92%barnsley@lcvehiclehire.com92%Confidence score: 92%salessherburn@lcvehiclehire.com91%Confidence score: 91%salesleeds@lcvehiclehire.com90%Confidence score: 90%staff@lcvehiclehire.com78%Confidence score: 78%careers@lcvehiclehire.com78%Confidence score: 78%hraccounts@lcvehiclehire.com76%Confidence score: 76%
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LC Van Hire addressThe Roundhouse, Wellington Road, Leeds, England, South Yorkshire, LS121DR, United Kingdom
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LC Van Hire social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Fully agree with above - DO NOT USE THIS COMPANY