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Leak & Sons Funeral Home-Chicago Customer Service Phone, Email, Contacts

Leak & Sons Funeral Home-Chicago
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Leak & Sons Funeral Home-Chicago Reviews 2

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Leak & Sons Funeral Home-Chicago My experience with Leak & Sons Funeral Home-Chicago was not good

My experience with Leak & Sons Funeral Home-Chicago was not good. Spencer Leak Jr. ordered things for my dad's funeral that I had already taken care of. I was told that only I could order things and get information, but he did it anyway. He was very arrogant about it and said he would do it again if he wanted to. He even asked me who I was going to tell because he's the owner. They were supposed to cut my dad's hair, but they only lined it up. I also never got a call saying he was ready for viewing before the visitation.

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Leak & Sons Funeral Home-Chicago My dad passed away on March 30

My dad passed away on March 30. I went to Leak and Sons on April 6 to make arrangements. I got a call from the hospital on Wednesday about my dad's remains, so I called them to see when they were going to pick him up. But everyone was gone for the day at 4:00pm. I called back on Thursday and once again was told everyone was gone for the day at 3:00pm. On Friday, my son called to find out when they were going to pick my dad up. When my son called, he also found out that insurance did not go through, but no one called us to tell us. So we had to find out what was wrong with the insurance. We called them back and told them what went wrong. They called me back and said I needed to come in on Saturday to redo the insurance. I asked to speak with Ms., but if I missed her, I was told to come back on Monday. I got there on Saturday to find out she doesn't work on weekends. I spoke with *** and found out they went to the wrong hospital to pick up my father, and for him to be buried at the *** had not been completed. So *** called them back just to find out they had approved him on Thursday. The director told me he would call me on Wednesday or Thursday if he got approved, but I never got a call. *** said he would give me an affidavit. They had my father on April 16. I called him, we talked, and he told me to call back the next day, and he would have everything ready for me. I called him back, but he never answered the phone nor did he call back. Then I was informed I needed to pay the *** off by Spencer Leak Jr. Since then, I haven't been able to talk to anyone about the *** because I can't afford the rest of the money. But I still can't get the affidavit. I've been trying to get it since April, and it's June. No help, not even from their lawyer. He also told me I have to pay the *** in full. He said he runs the department, but Ms. who does the affidavit was not at work. So I need to call Ms. on Monday. If he tells her to give it to me, she will, but I still have to pay the *** in full. This has been a very horrible experience for me from beginning until now. They said on their page that they work with families within their budget, but that's not true with me. I informed Spencer Leak Jr. I am having problems paying the ***. He told me to pay the $800 I have already and pay the rest later. He's not going to send the people after me. So to me, that means I am never going to get what I need to close out my father's bank account because I don't know what he has in his account to pay that ***. I already wrote him an email about everything I've been going through, but still no help. I don't know what else to do or who to talk to. Three months, this is so awful.

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Leak & Sons Funeral Home-Chicago Complaints 2

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Leak & Sons Funeral Home-Chicago I had to use Leak & Sons Funeral Home for my dad's funeral last month

I had to use Leak & Sons Funeral Home for my dad's funeral last month. It was a tough time for me and my family, but the funeral home made it a bit easier. However, there were some issues that I had to deal with. My dad's body had a strong odor and there were fluids leaking out of the back of his head. On the day of the funeral, they had to change the pillow and put Pine-Sol around the coffin to mask the smell. I reached out to the funeral home to let them know about the issue, but they haven't responded or apologized yet. Overall, the funeral home did a decent job, but the odor issue was a major problem.

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Leak & Sons Funeral Home-Chicago I went to Leak & Sons Funeral Home to arrange my mother's cremation after she passed away from breast cancer on October 14

I went to Leak & Sons Funeral Home to arrange my mother's cremation after she passed away from breast cancer on October 14. We were told that her ashes would be ready for pickup on October 26. However, my aunt, who was not listed on the legal documents, went to the funeral home and was given information about my mother's body that she should not have been given. When I called to ask them not to release any more information, they agreed. But then my aunt called and was told that my mother's body would not be ready until October 29, and they gave her personal information about my business. This is illegal, and I am considering a lawsuit. I wanted to share my story because I see that others have had issues with Leak & Sons Funeral Home. They also did not inform us that my mother's body had to be relocated to Villa Park until I complained to the owner. I am now questioning if the cremation is actually my mother's body.

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Is Leak & Sons Funeral Home-Chicago Legit?

Leak & Sons Funeral Home-Chicago earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Leak & Sons Funeral Home-Chicago to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Leak & Sons Funeral Home-Chicago is known for their high standards and safety. If you're thinking about dealing with Leak & Sons Funeral Home-Chicago, it's wise to check how they handle complaints.
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About Leak & Sons Funeral Home-Chicago

Screenshot Leak & Sons Funeral Home-Chicago
Leak & Sons Funeral Home is a well-established funeral home located in Chicago, Illinois. The funeral home has been serving the community for over 80 years, providing compassionate and professional funeral services to families during their time of need.

The funeral home is family-owned and operated, and has a team of experienced and dedicated professionals who are committed to providing personalized and meaningful funeral services. They understand that every family is unique and has different needs and preferences, and they work closely with each family to create a funeral service that reflects their loved one's life and honors their memory.

Leak & Sons Funeral Home offers a wide range of funeral services, including traditional funerals, cremation services, memorial services, and pre-planning services. They also offer grief support and aftercare services to help families cope with their loss and adjust to life after the funeral.

The funeral home has a beautiful and spacious facility that can accommodate large and small gatherings. They have a chapel for funeral services, visitation rooms for family and friends to pay their respects, and a reception area for families to gather and share memories.

Leak & Sons Funeral Home is known for their exceptional service and attention to detail. They take care of every aspect of the funeral service, from arranging transportation to handling legal paperwork, so that families can focus on grieving and honoring their loved one.

In conclusion, Leak & Sons Funeral Home is a trusted and respected funeral home in Chicago that provides compassionate and professional funeral services to families in their time of need. They are committed to honoring the memory of their loved ones and helping families through the grieving process.
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Overview of Leak & Sons Funeral Home-Chicago complaint handling

Leak & Sons Funeral Home-Chicago reviews first appeared on Complaints Board on Jun 20, 2023. The latest review My experience with Leak & Sons Funeral Home-Chicago was not good was posted on Jun 22, 2023. Leak & Sons Funeral Home-Chicago has an average consumer rating of 1 stars from 4 reviews. Leak & Sons Funeral Home-Chicago has resolved 0 complaints.
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  1. Leak & Sons Funeral Home-Chicago Contacts

  2. Leak & Sons Funeral Home-Chicago phone numbers
    +1 (773) 846-6567
    +1 (773) 846-6567
  3. Leak & Sons Funeral Home-Chicago address
    7838 S Cottage Grove Ave, Chicago, Illinois, 60619-3104, United States
  4. Leak & Sons Funeral Home-Chicago social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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