Menu
For Business Write a review File a complaint
Lease End Customer Service Phone, Email, Contacts

Lease End
Reviews and Complaints

www.leaseend.com

Learn how the rating is calculated

4.5 15 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lease End Reviews 15

ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End This was the fastest, easiest and stress free way to buy out my lease

This was the fastest, easiest and stress free way to buy out my lease. It literally took less than 30 minutes to have it all completed. I did not even realize this was an option until I received the letter in the mail. I was not looking forward to having to go into a dealership to try and buy out my lease, because I know they would probably try to sell me a new car and definitely not be quick and efficient. I am beyond pleased with their services and how easy it was to get this checked off of my "to do" list. Thank you Lease End, I highly recommend.

Read full review of Lease End and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
D
D
D. Gutkowski
Verified customer This complaint was posted by a verified customer. Learn more

It was great. Easy communications and easy on line to completion.

E
E
E. Friesen
Verified customer This complaint was posted by a verified customer. Learn more

Lease End was a very quick and easy process and a hassle-free experience not having to deal with the dealer, previous lender or going to DMV for title and taxes. *** was very helpful from the start of the process to the end and kept me up to date. I would very much recommend Lease End again.

R
R
R. Lehner
Verified customer This complaint was posted by a verified customer. Learn more

Seamless process to buy and took the hassle out of the process. *** was friendly, clear and quick.

C
C
C. Shields
Verified customer This complaint was posted by a verified customer. Learn more

I am very pleased . I have never done this before. *** was very helpful. all my questions were answered. I did not want to deal with the deal with the dealer ship.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End LeaseEnd is an excellent company

LeaseEnd is an excellent company. I wanted to end my lease by returning my car in just 15 months and less than 3K miles because I bought another car. I was looking for options I had and found out that LeaseEnd provides finance for buying out the lease and also buys your leased car. I got the best deal for my car from them, much better than what the dealer offered me to buy my car and some other lease buying and swapping companies online. I received the check within a week, and they picked up the car right after the payment.I would highly recommend this business and will work with them in the future.

Read full review of Lease End and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
P
P
P. Stracke
Verified customer This complaint was posted by a verified customer. Learn more

There ok but they don't tell what they charge on the phone for them self till you get the paperwork little high but there in business to make money ok

R
R
R. Howell
Verified customer This complaint was posted by a verified customer. Learn more

I had already given up buying my lease before I started sounded like it was going to be complicated but when *** with lease end called I couldnt have been more relived she was professional and great to work with made purchasing my lease a breeze Signed happy customer

A
A
A. Rowe
Verified customer This complaint was posted by a verified customer. Learn more

It was a great experience working with Lease End. I Knew I wanted to purchase my vehicle. *** at Lease End came to the rescue. So fast and efficient, I was informed of my options and was able to make informed decisions thanks to *** at Lease End. I highly recommend their services with no reservations.Thank you Lease End

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End I have been trying to qualify for a home loan

I have been trying to qualify for a home loan. Loan officer told me I could get a loan unless I get rid of the lease vehicle. I ran into Lease End applied to end the lease online and within a day lease end sent all paperwork, they paid for the car next day and picked it up at my home. The best thing was I got a check for almost $4000 as I learned my car had equity, usually you drive off a lot with new car you lose money the second you drive off lot. Look if you need to get out of a lease give Lease End a try. It is actually a really easy process, no gimmicks, not a scam 100% legit. I am 100% happy. Thanks Lease End!

Read full review of Lease End and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
S
S
S. Gottlieb
Verified customer This complaint was posted by a verified customer. Learn more

was super helpful, kind, and such a good person. He wasn't pushy, and really just wanted us to do what was best for our family. I recommend *** 10/10

G
G
G. Tremblay
Verified customer This complaint was posted by a verified customer. Learn more

Literally one of the best business experiences I've ever had at every level. Shout out to *** and *** who made my transition from leasee to owner smooth as silk. Kudos to Lease End ?

E
E
E. Dare
Verified customer This complaint was posted by a verified customer. Learn more

Working with LeaseEnd was excellent. The representatives are friendly and efficient. It was a pleasant, no nonsense interaction. The loan was secured, funded and closed quickly due to the great communication and responsiveness of the team. There are, of course, add-on options but they were presented professionally without using hard sell techniques. I highly recommend LeaseEnd.

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End So, I was coming up on the end of my Automobile Lease and wanted to keep the vehicle

So, I was coming up on the end of my Automobile Lease and wanted to keep the vehicle. Normally I would just trade it in for a new car, but not this time. I was unsure how to go about this so I ***d "End of Lease Purchase" and the first *** entry was for www.leaseend.com.It took me a matter of minutes to fill out the application. Withing an hour or so I received a call that a Bank had been found and I had approval for the loan. Later that afternoon I received the Loan Documents via email, digitally signed them, and returned them.In a matter of hours I found a loan and had the documents signed. Easy Peasy.

Read full review of Lease End and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
K
K
K. Ward
Verified customer This complaint was posted by a verified customer. Learn more

was awesome! He was efficient and very helpful in helping me with my purchasing my vehicle. He was very attentive and assured me that everything would run smoothly and it did! He would make sure I got approved and he did! *** was helpful as well, sent over all the paperwork I needed to sign and text me to ensure all would be taken care of! Excellent service!

S
S
S. Treutel
Verified customer This complaint was posted by a verified customer. Learn more

It started off great when they wants your business. It's been almost 4 months and they don't have my title done, the bank had send me a letter that they havent received a title/registration. my temporary tag Will expired in 3 days(20/3/2022) No update or anything why its taking this long, this is the worst Company I had to deal with, *** never do business with them again. I wouldnt recommend this company!

M
M
M. Feest
Verified customer This complaint was posted by a verified customer. Learn more

Would like to say thank you! As a New Yorker I would say I was very skeptical. But it was a great seamless transaction. Started with ***, then *** and smooth finish with ***. Everyone eased my skepticism and all paperwork was signed within 3 days and checks arrived 2 days later. Would highly recommend. They committed a great price for my car and stuck to it. Thank you very much.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End Our experience with Lease End was phenomenal !

Our experience with Lease End was phenomenal ! We initiated an inquiry to find out about purchasing the vehicle we were leasing. Time was of the essence, as the lease was ending in days. Lease End rapidly responded, found a very good rate for us to purchase our auto. The Lease End people we talked to were EXTREMELY courteous and helpful! Customer service for many companies seems like a lost art, not with Lease End! VERY important to us as clients. Bottom line, Lease End came thru in a major way. All over the phone and via emails, i.e., simple. We never had to venture back to the auto dealer about the lease. Easy! Thanks Lease End!

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End I was a little skeptical when I got the letter in the mail

I was a little skeptical when I got the letter in the mail. But I read reviews and saw it was a legit company. Having worked in the car business for 15+ years I found it to be the easiest car buying process I have ever done. I have printed car deals and worked in finance so all the paperwork looked correct, legal, and accurate. I probably didn't get the best APR because I didn't shop around but I am happy with the payment, speed, and efficiency of everything. My lease was paid off through *** after about *** days, which is a normal turnaround time. I would highly recommend it to anyone who doesn't wanna deal with a dealership. I would use them again in the future based on the convenience alone.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End My experience with Lease End was positive

My experience with Lease End was positive. The people I talked acted professional. I appreciated working with *** and ***. They were pleasent and friendly. They were able to answer most of my questions. When they were uncertain of the they answer they said so and attempted to find the answer. There were no mistakes made in the documents. It appears to me that the loan process has been carefully engineered. I like the way the people made them selves available by phone and texting. It did not feel like I had to go through an annoying phone trees to make contact. The process was flexible. I wanted to make a larger down payment and they accommodated me. They waited about a week before I had they down payment available.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End Lease End bought out my lease and it went just as they said it would

Lease End bought out my lease and it went just as they said it would. This was my first experience with a lease. I was under the impression I would just turn my truck in as I had one payment left to make and then my last month of using it. I received a solicitation letter from Lease End but I was in no mood to deal with a salesperson on the phone. At the bottom of the letter they had their web address so I was curious enough to check it out. When I tell you that in less than a half hour I signed a contract that put money in my pocket at better than 2K. A very sweet surprise! It all went as expected as they came to my home and picked up my truck. I would do it again and in the future I will give Lease End first crack at my next lease end.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Lease End If I could leave 0 stars for Lease End I would

If I could leave 0 stars for Lease End I would. I have been working with them since April after trying to purchase my car. I have been waiting since May for them to get me new license plates. I have gotten excuse after excuse as to why they have been delayed. From them moving offices and losing the original copies of my documents (my inspection and power of attorney papers) to being told the state needs this paper or that paper they did not have before. I have had to call them to get any updates instead of them keeping me updated because they have made continuous errors. We are in September and I still don't have plates 4.5 months later. As someone who does customer service for a living this is the saddest treatment I have ever received as a paying customer.

Read full review of Lease End
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End The worst experience I have ever gone through in my life

The worst experience I have ever gone through in my life. I signed a contract and the title process is still not done; it has been 5 months and the title is STILL not been done because they didnt work with *** before (an excuse I was given when they couldve called any DMV to check vehicle/title registration requirements). I do not recommend anyone to them , they are the worst and I still have to pay for a service I did not even receive due to their incompetence. They told me they wouldve eventually figured it out and reached out to me in regards to title requirements I reached out 2 months later confused as to why my title has not been switched to my new lien holder. Its a shame that they are taking advantage of people. I have begun legal action against them and plan to ***.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End I am still in complete awe of how easy and incredibly painless this process was

I am still in complete awe of how easy and incredibly painless this process was. We had 13 months until the lease was up on our 2020 Sata Fe (nearly $7,500). The whole trasaction took less than 3 days. I got my check (ACTUALLY got $ back) in 24 hours via *** got the payoff check in 24 hours too. They came to pick up the car before the 5 to 7 day window, but its ok because I was able to cancel my insurance before schedule. To be honest, I was a bit nervous when they came for the car the next day considering how much fraud there is. However, I am here to tell you this company is legit legit! Everything is digital (contracts and such) and it is by far the most convenient way to get out of your lease! I am telling all my friends and family about this and you can buy your lease through them too if you decide at the end. Hope this review helps!

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End Great Experience and very helpful

Great Experience and very helpful. Glad I responded back to letter that was sent by Lease End. They made the entire auto lease-purchase really easy. Great guidance, expertise and follow up. Addressed all of my questions /concerns. Took 1 day to get funding approved. This was very helpful as I leased my car in *** and then moved to Alabama. I called the dealer I leased from and they never called me back. I went to the bank I use and was told they didn't do automobile loans anymore. The best part of all of this is that Lease End is taking care of all of the paperwork and I didn't have to do anything but Doc Sign all documents and had to send a picture of odometer reading so they could see the mileage. They offered extended warranty and gap insurance as an additional offer and I accepted. This is included in my total amount. I hope that everything else goes as well with getting title changed over and contact with DMV.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lease End replied to this review.

Lease End I received an unsolicited mailing from Lease End a month or two before my auto lease was scheduled to expire

I received an unsolicited mailing from Lease End a month or two before my auto lease was scheduled to expire. I hadnt heard of the company prior to that time. I *** searched Lease End and was quite impressed with the results. But those search results were nothing compared to my experience dealing with a Lease End representative. From my first phone call, I was absolutely amazed with the efficiency and professionalism of my rep. *** was immediately evident that the Lease End employees are highly trained and provided with all the tools necessary to make the process.SIMPLE. Nowhere was this so evident as when I called my original note holder with the intention of comparing the package they could offer with the package provided by Lease End. That is, if I could get any information from my original note holder. My call was transferred and transferred again. The person I finally spoke to had no idea of what I was attempting to do. I ended the call as quickly as I could and immediately called back Lease End. Ill actively promote Lease End to anyone and everyone I can.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Lease End Using Lease End, LLC was the best choice I could have made

Using Lease End, LLC was the best choice I could have made. It not only saved me a lot of time, travel, and stress, but it gave me the best deal as well. The associate named Lisa H did a fantastic job, she was informative, explained all options, worked with me on purchasing the car that I was turning in at end of lease time. Lisa was courteous, responsible, not "pushy" at all, but a really good business person. She fought for me and came back time and time again with improvements in many categories, until we reached an agreement that was easy and comfortable to approve. Much thanks is owed to her. A gem of a person. Also, a specialist named Lesley S contacted me with the details for the contract. She walked me through every line item, every step, and even assisted me executing it on-line. The whole process was quick and seamless. I had also contacted my dealer, and the car company finance division, they were unable to answer any questions specifically, only generally. And I believe it would have cost me much more money, time, and stress. Thank you Lease End !

Read full review of Lease End
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lease End My experience at LEASE END could not have been better

My experience at LEASE END could not have been better. *** and *** are certainly seasoned specialist, and relate easily to the customer with the skills, knowledge, personability and professionalism that made dealing with my 2018 *** Navigator lease end process as a smooth, seamless transaction. LEASE END was my go-to option as the *** Dealership in my community had gone out of business. Knowing your product and being able to explain the function LEASE END performs and the value it provides to the customer comes naturally to the folks at ***. They are obviously highly committed to customers satisfaction with their customer centric positive attitudes that leave you with a real sense of confidence in their abilities to explain the options and meet your personal end of lease needs. My choice was to exercise my Purchase Option at End of lease Term and LEASE END provided a fully funded loan through *** that worked perfectly for me. They definitely demonstrate the value of their service, more than meeting the customers expectations. They work efficiently and with complete professionalism, making excellent use of the Signature and *** process, answering all questions, and providing complete information of the requirements to accomplish this transaction in a manner that is easily understood. The whole process was completed within twenty-four hours. The value of the LEASE END product, combined with *** and *** personal service, provided an experience, that at times might seem confusing and complicated, simplified, and greatly exceeded my expectations.

Read full review of Lease End
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Lease End Complaints 0

Looks like Lease End has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Lease End, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Lease End Legit?

Lease End earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Lease End stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Lease End's reputation as a trustworthy leader in their field. Customers can rely on Lease End's services, assured they're dealing with a highly reputable and fully legitimate company.

Lease End has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Lease End's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Leaseend.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Leaseend.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a leaseend.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Lease End as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Lease End have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About Lease End

Screenshot Lease End
Lease End is a premier provider of lease return services for vehicles across America. Our goal is to help car owners return their leased vehicles without any hassle, saving them time, money, and stress. We understand that returning a leased vehicle can be a confusing and complex process, which is why we aim to simplify it for our clients.

At Lease End, we offer an easy-to-use online platform that allows car owners to receive a free quote for their lease return. Our highly trained and experienced team of professionals will guide you through the return process, ensuring that you understand all the requirements and steps involved.

We provide a range of lease return services, including inspection, repairs, cleaning, and transportation. Our experts conduct a thorough inspection of your vehicle to assess any wear and tear that may affect your return. We also assess any damage to the car and guide you through the repair process to ensure that you meet your lease obligations.

We understand that your time is valuable, which is why we provide a convenient pickup and delivery service for your vehicle. Our team will pick up your car from your doorstep, transport it to our facility, and complete all necessary repairs, cleaning, and inspections. We then deliver your car back to you, hassle-free.

Lease End understands that returning a leased vehicle can be a stressful experience, but we are committed to making it a smooth and stress-free process. Our team is dedicated to ensuring that you get the best value for your vehicle, and we go above and beyond to exceed your expectations.

In conclusion, Lease End provides a comprehensive and hassle-free lease return service that takes the stress out of the process. We provide an easy-to-use platform, highly qualified professionals, and a range of services that ensure you meet all your lease obligations. Contact us today to learn more about our services and how we can help you return your leased vehicle.
Ratings on other review websites
Trustpilot
Trustpilot
4.7
550 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lease End Contacts

  2. Lease End phone numbers
    +1 (844) 902-2842
    +1 (844) 902-2842
    Click up if you have successfully reached Lease End by calling +1 (844) 902-2842 phone number 0 0 users reported that they have successfully reached Lease End by calling +1 (844) 902-2842 phone number Click down if you have unsuccessfully reached Lease End by calling +1 (844) 902-2842 phone number 0 0 users reported that they have UNsuccessfully reached Lease End by calling +1 (844) 902-2842 phone number
  3. Lease End address
    1001 E Main St, Burley, Idaho, 83318-2029, United States
  4. Lease End social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.