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LedChristmasLights / HolidayLeds Customer Service Phone, Email, Contacts

LedChristmasLights / HolidayLeds
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www.holidayleds.com

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1.6 7 Complaints
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LedChristmasLights / HolidayLeds Complaints 7

ComplaintsBoard
J
2:31 am EST

LedChristmasLights / HolidayLeds I will never order from them again

I ordered M5 Series ColorWave LED Lights - Red to Blue - 35 Light Count - Case of 12, item #: 41428-CS, $156 worth and there's no sign of it.
Customer service is well aware of t and each time I call they tell me a different story about my order and its status. I am tired of it. When will you stop laying your games? I would prefer to hear the truth. You probably have never shipped it, that's why you can't confess you made a mistake. But looking for more and more excuses is lame :(

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B
4:51 am EDT

LedChristmasLights / HolidayLeds Horrible site

Purchased some lights from LEDChristmasLights and received all the confirmations. I was supposed to get my order within a week or maximum two, but nothing arrived. When I contacted their support they did not reply.
Later I received a message stating that my order was cancelled because it was no longer in stock and was promised a refund, but it is over a month now and still nothing. I can't get in touch with them!

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C
2:49 am EST

LedChristmasLights / HolidayLeds The company is scam, and they didn't deliver order, but no idea why

I ordered LED lights from the company www.ledchristmaslights.com, but these jerks didn’t send my order and provided some fake and not really truthful stories about why the order still hasn’t been delivered. I’m really sick of their blah-blah, but they refuse to return my money back. I really need help. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

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M
M
Mom54
US
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Oct 25, 2016 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am currently having the same problem with this place. Were you ever able to get your money back

Is LedChristmasLights / HolidayLeds Legit?

LedChristmasLights / HolidayLeds earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests LedChristmasLights / HolidayLeds is generally legitimate and safe for transactions. However, with a resolved complaints rating of 14% we recommend that you stay careful. Before interacting with LedChristmasLights / HolidayLeds, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for LedChristmasLights / HolidayLeds. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for holidayleds.com can be seen as a positive aspect for LedChristmasLights / HolidayLeds as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of LedChristmasLights / HolidayLeds's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Holidayleds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Holidayleds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, LedChristmasLights / HolidayLeds appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Holidayleds.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • LedChristmasLights / HolidayLeds's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 14% of 0 complaints being resolved.
  • No reviews for holidayleds.com on popular sites. Be cautious and do additional research. Look for information about the LedChristmasLights / HolidayLeds and be careful with personal information or transactions.
  • Holidayleds.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The holidayleds.com may offer a niche product or service that is only of interest to a smaller audience.
  • LedChristmasLights / HolidayLeds protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Keywords related to scams and fraud were identified in our analysis of LedChristmasLights / HolidayLeds website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
ComplaintsBoard
R
3:54 am EST

LedChristmasLights / HolidayLeds They are ###, who charge twice for the order

I was really disappointed in the company www.ledchristmaslights.com. I ordered LED Christmas lights and after that I waited 3 weeks. The seller didn’t provide any news and no delivery. After that I checked my account and it turned out that they took money from me again. WTF ? I tried to reach them again and again, but they simply ignored me. These people are scammers and ###, so be careful if you buy from them as well as post comments about your things with them.

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I
9:40 am EST

LedChristmasLights / HolidayLeds Broken lights and all their production is bad

I ordered LED lights from the website www.ledchristmaslights.com. It arrived on time and looked good, but the quality was awful. The lights stopped to work after 4 days and returned them back. After that I got another lights, but it was again bad. The company is bad and their stuff is awful, so stay away from them and post comments about your experience with them. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

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J
J
jblam830
US
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Oct 10, 2016 5:48 am EDT

I also ordered a children's halloween costume for ledchristmaslights.com and they never delivered. They don't have anyone working their customer service phone line so you leave a message and they never call you back. The same thing goes for their contact us email form. This company is a total scam people should not use!

B
B
Bolaextra
US
Send a message
Oct 31, 2013 4:05 am EDT

I ordered Disney books for my grandson from ledchristmaslights.com and they have never been delivered. Luckily I had to change my debit card because of another scam. I guess I got off easy (so far) knock on wood, compared to some of you. I have also reported this to BBB and the police.

ComplaintsBoard
I
3:17 pm EDT

LedChristmasLights / HolidayLeds The seller fooled me and didn't deliver order

I placed order on the website www.ledchristmaslights.com 2 months ago, but I still haven’t received my order. I paid for the order with Visa card and got confirmation info, where the seller told me that the delivery would take about 5-10 days, but it was total lie. After that I heard some fake promises, but nothing was changed. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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G
G
Germa76
US
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Oct 13, 2015 8:45 am EDT

They took my money too. I will probably never see my order. Site is a scam.

J
J
Jim B. The 3rd
Silver Creek, US
Send a message
Oct 30, 2014 10:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Always order from this company, never had an issue, if you did not recieve your item call them and I am sure they will work to refund you. I buy tens of thousands of $$ with them and they have never screwed me. Have you even tried to contact them and ask for a refund if you did not recieve your product?

ComplaintsBoard
C
12:48 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LedChristmasLights / HolidayLeds Not working

Last year I purchased 3 strands of 140 count LED Christmas lights. We put them up the day after thanksgiving and before the first week of December some lights went out. We thought we fixed them and they worked for the most part till we took them day after New Years. This year we pulled them out to put them up and 1/2 of a strand out of 3 actually worked. I called and left a message with the company and no one returned my call so I called again and talked to a lady who told me I could send them back and receive new ones within 48 hours of them receiving them. That would be great except it was going to cost me $40+ to send them. I told her that was ridiculous and she told me she was being nice by not making me send a receipt so I should deal with it. Ridiculous company! I will be buying new lights and making sure they are not from this company before I buy them.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Overview of LedChristmasLights / HolidayLeds complaint handling

LedChristmasLights / HolidayLeds reviews first appeared on Complaints Board on Dec 5, 2012. The latest review I will never order from them again was posted on Nov 30, 2017. The latest complaint Not working was resolved on Dec 05, 2012. LedChristmasLights / HolidayLeds has an average consumer rating of 2 stars from 7 reviews. LedChristmasLights / HolidayLeds has resolved 1 complaints.
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  1. LedChristmasLights / HolidayLeds Contacts

  2. LedChristmasLights / HolidayLeds phone numbers
    +1 (866) 492-4330
    +1 (866) 492-4330
    Click up if you have successfully reached LedChristmasLights / HolidayLeds by calling +1 (866) 492-4330 phone number 0 0 users reported that they have successfully reached LedChristmasLights / HolidayLeds by calling +1 (866) 492-4330 phone number Click down if you have unsuccessfully reached LedChristmasLights / HolidayLeds by calling +1 (866) 492-4330 phone number 0 0 users reported that they have UNsuccessfully reached LedChristmasLights / HolidayLeds by calling +1 (866) 492-4330 phone number
  3. LedChristmasLights / HolidayLeds emails
  4. LedChristmasLights / HolidayLeds address
    P.O. Box 6601, Vernon Hills, Illinois, 60061, United States
  5. LedChristmasLights / HolidayLeds social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all LedChristmasLights / HolidayLeds contacts
LedChristmasLights / HolidayLeds Category
LedChristmasLights / HolidayLeds is ranked 1138 among 1606 companies in the Online Shopping category

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