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CB Cars and Trucks Lexus Denying me service (olatunbosun gbolade)
Lexus

Lexus review: Denying me service (olatunbosun gbolade)

O
Author of the review
9:14 pm EDT

I took my lexus to this dealership and I was not satisfied with the service provided and I expressed my displeasure about my experience and the service manager WES BOLES banned me from bringing my car for service at this dealership because of my complaints. I sent a complaint to the guest lexus programme and they told me the dealership has the right to deny me service. My intent is for this complaint to get to the headquarters in Japan . I do not know if this would go to lexus guest services in the united states as they were of no help. I live in Oklahoma city there is only one dealership in Oklahoma city . If I buy a lexus in Oklahoma city were do I service my car if I have been banned by the service manager?If I have a warranty do I have to drive to another city to get my car fixed? I think this service manager has exceeded his powers. I think the reason he is doing this is because I am a foreigner and he thinks I am beneath him . I would urge the head office to correct this as this man is denying me the opportunity to buy the car I want

Update by OLatunbosun Gbolade
Aug 08, 2019 9:14 pm EDT

I took my lexus to this dealership and I was not satisfied with the service provided and I expressed my displeasure about my experience and the service manager WES BOLES banned me from bringing my car for service at this dealership because of my complaints. I sent a complaint to the guest lexus programme and they told me the dealership has the right to deny me service. My intent is for this complaint to get to the headquarters in Japan . I do not know if this would go to lexus guest services in the united states as they were of no help. I live in Oklahoma city there is only one dealership in Oklahoma city . If I buy a lexus in Oklahoma city were do I service my car if I have been banned by the service manager?If I have a warranty do I have to drive to another city to get my car fixed? I think this service manager has exceeded his powers. I think the reason he is doing this is because I am a foreigner and he thinks I am beneath him . I would urge the head office to correct this as this man is denying me the opportunity to buy the car I want

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  1. Lexus Contacts

  2. Lexus phone numbers
    1800 023 009
    1800 023 009
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    57%
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    Australia
    8800 200 3883
    8800 200 3883
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    100%
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    Russia
    +81 800 500 5577
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    100%
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    Japan
    +44 345 129 5484
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    100%
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    United Kingdom
    +64 800 453 987
    +64 800 453 987
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    New Zealand
    +49 800 520 2120
    +49 800 520 2120
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    Germany
    +39 800 053 987
    +39 800 053 987
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    Italy
    +31 800 0315
    +31 800 0315
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    100%
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    Netherlands
    +86 800 810 2772
    +86 800 810 2772
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    China
    +27 800 220 000
    +27 800 220 000
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    100%
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    South Africa
    +886 800036036
    +886 800036036
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    Taiwan
    +971 80 053 987
    +971 80 053 987
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    100%
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    UAE
    +1 (800) 228-8559
    +1 (800) 228-8559
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    Vehicle Protection Products
    +1 (800) 448-1505
    +1 (800) 448-1505
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    Extended Service, Credit Insurance Program, Guaranteed Auto Protection
    +1 (844) 271-2617
    +1 (844) 271-2617
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    Lexus Pursuits Visa Signature Card
    +1 (844) 271-2613
    +1 (844) 271-2613
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    Lexus Pursuits Visa Card
    +1 (844) 271-2709
    +1 (844) 271-2709
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    Lexus Credit Card
    +1 (844) 271-2622
    +1 (844) 271-2622
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    24-Hour Application Center
    +1 (800) 874-7050
    +1 (800) 874-7050
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    Lexus Financial Services
    +1 (800) 255-3987
    +1 (800) 255-3987
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    24-Hour Roadside Assistance
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  3. Lexus address
    P.O. Box 259001, Mail Drop E1-5A, Plano, Texas, 75025, United States
  4. Lexus social media
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    Dec 18, 2024
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Lexus Category
Lexus is ranked 2 among 5 companies in the Cars and Trucks category
#01 Porsche Porsche #02 Lexus Lexus #03 Peugeot Peugeot #04 Land Rover Land Rover #05 Cars & Trucks Engines 4Less Cars & Trucks Engines 4Less

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