Peugeot
Reviews and Complaints

VIN : VR3UPHMGBNT025450. My granddaughter indicated that her vehicles brakes were squeaking. On the 2nd January with 36,318kms the vehicle was booked into Wiliam Simpson in Tokai. At the time I noticed that the one disk in particular have fairly deep groves and I was of the view that the disks needed to be skimmed and advised the agents. However they were of the view that all that was needed was to clean, shamfer and refit the front brakes which was done at a cost of R1092,50. In no time the squeaking retuned and the car was returned to William Simpson on Friday the 23rd February. This time the feedback was that the front disks and pads needed to be replaced at a cost of R8808,99.

This is totally unacceptable that a vehicle with such a low mileage should need the front disks and pads replaced and I would appreciate your input in resolving this matter

Had a problem with the Gearbox, it reflected on the dashboard while on my back from Batangas. Apparently, the engine won't engage into high gear. Brought it to a dealer in Paranque. They said that the entire gearbox got burned, needed to replace the entire gearbox which is priced more than the depreciated cost of the van. I am maintaining my Tepee under their care from the start I bought it. It say's that the replacement of transmission gear oil should be 100,000 km or 120 mos. whichever comes first. My current mileage is only 80K+ and just 7 yrs only. I think there is a problem with their maintenance. Need assistance on this.

I bought a Peugeot 2008 in 2017 (VF3CUHNZTHY 115856).Since 2002 there has been a problem with oil consumption. Every 1000 Km or so the car needs oil. There is no any leak. According to the authorized representatives in Cyprus ,Larnaca and Nicosia the engine is burning more oil than the normal.

In September 2023 the authorized represantative in Nicosia sent a request to the headquartes of the company in France requesting an advice of how they will solve the issue.

Until now I have not receive any response and the car continues to need oil before the scheduled change.

Took my car for the 2nd service on my maintenance plan, they've damage my front brakes so badly that I need to skimmed it and on 48000 kilometers I need to replace my front brakes that cost me nearly R5000, not happy client at all.

Had complaint this to Peugeot South Africa and no replies or action on their side, really regret by buying this car from Peugeot Williams Hunt Edenvale

I have just had a recall on my 5008 Reg NoVK22GXX VIN VF3MCYHZMN5062614 second recall first only had the car 1 week as I am disabled I asked for a curtesy car from Aubury Bromsgrove told I would have to pay for it I was not happy about this so sent 3 emails to your company and 1 phone call no reply very poor service as this is a manufacturing recall I would expect to be given transport for the day and not have to pay I have had cars for over 50 years including Citroen part of your company but never had such bad service

Our 2022 e208’s range indicator is reducing by 2 kilometers at a time. This only started on 11 May 2023. Before that it reduced 1 kilometer at a time as one would expect. We took the car to the dealer from which we bought it. (Both at the one year anniversary service and again when we noticed the problem still exists) The dealer insists this is normal and does not accept that there is a problem to be fixed. This problem exists across all driving conditions. We accept that the range can reduce because of different driving circumstances but that is not the case, as it reduces consistently by 2 regardless of conditions and did not exhibit this problem before May 2023

I find TOM TOM navigation system on my 3008 GT 300 hybryd4 extremely poor.

New bought in Munich and the system doesn't have Radar warning comparing to KIA Sportage akso for german market have excellent navigation system and radar warning as well.

The car is overall fantastic but the TOMTOM is well below standard.

Many other owners complain for TOMTOM as well. Wish PEUGEOT would replace my system with better one !

I have a Peugeot 2008 II, 1.2 AT, purchased brand new in 2020, from a Peugeot dealer. In the first 15000 km I have had the following issues:

1. Climate Control died completely during winter. Fan not working, no air coming out of the vents, completely silent.

2. One lid from the right side, at the end of the wipers’ grill flew away from the car in one of the first days, when driving on the motorway. Another lid from the rear bumper was getting opened all the time when driving or when washing the car (not falling off though because it has a small tail inside that keeps it attached to the bumper). I had to buy both lids and replace them.

3. At aprox. 9000 km the steering wheel started to make a cracking/clicking noise at every turn (this is the only defect which has been repaired so far).

4. Air conditioner not working. It was blowing hot air and a white powder was being blown inside the cockpit. The white powder turned out to be the insulation. The dealership said they have repaired it, but they didn’t – see point 6 below. After this repair the car started to make a squeaking noise when turning left. The noise came from the right side and resulted from the improper mounting of the dashboard after the AC repair. Another dealership mounted the dashboard correctly later on.

5. There is a ticking/clicking noise coming from the dashboard during cold weather only. It can be heard when driving or when the car is standing with the engine on. Dealerships were unable to identify the source of the problem.

6. Air conditioner broke again. This time blowing a bit of cold air but not enough to cool the cockpit. It also sprayed liquid through the air vents inside the cockpit.

7. There is a vibration that can be heard at exactly 2000 rpms. Every time when the engine reaches 2000 rpms it can be heard. Dealership provided multiple answers: first they said they cannot hear it, later they said they can hear it but it is normal, and later said it is a problem with the fuel pipes.

8. General assembly quality is awful (vents move/vibrate, headrests vibrate, something in the back of the car makes a noise when driving through pot holes, cruise control lever moves and vibrates when driving). The cruise control lever is assembled so badly that in a couple more years I’m afraid it will feel like a joystick.

9. The notification “Keep hands on steering wheel” appears all the time when the cruise control is on. Sometimes it disappears by itself, other times I have to move the steering wheel to get rid of it, but reappears after a couple seconds.

I have been in four Peugeot dealerships, two in Spain and two in Romania, and they are unable to repair the car, or even identify the source of most of the problems. The only one which was repaired is the steering wheel clicking noise, as mentioned above.

I have made three official complaints to Peugeot. One of them I have sent to Carlos Tavares and other high executives of Peugeot and the car is still unrepaired. This proves they don’t care about the customer, they are only interested to sell.

I hope this helps anyone who considers buying a Peugeot.

I will make a complaint to the local Bureau of Consumer Protection and also file a lawsuit.

I order a HP pipe for the AC of peugeot 208 (2015) model on april 24th. Still they have clue about it. First they said its not available and now they are saying its not in production anymore. So what should I do, sell my car because apprently Peugeot is not making parts for a 2015 model car.

Disappointed and getting hot as I am unable to run my AC in the heat.

Do not buy a peugeot! I bought a brand new 2008 gt in november 2022. The car was three months old when the lane positioning assist safety feature was randomly activated at 30km per hour which caused my daughter to crash into a parked car. Note, this safety feature is not supposed to activate at this speed. I have been hounding peugeot via email and numerous distressed phone calls for the car computer / technical report which was extracted by the peugeot technician immediately post the incident. Peugeot have ignored all requests for last three months, making excuses, yet I was informed by their customer service consultant that peugeot management have been "having a lot of meetings about this case". Peugeot have refused to provide the data, that is rightfully mine. It is data that was extracted from my car. I bought the car to ensure my daughter's safety on the roads, but this car almost killed my daughter! For the safety of your loved ones, do not but anything from peugeot. They do not care about your safety! They do not even care to respond to their customers correspondences, instead they withhold information that could prevent further incidents and potentially save your and your loved ones lives. I will not have the car repaired until I have certainty that the car is not faulty and my daughter and the community will be safe. After three months, to this day I am yet to receive the technical data from my car. An absolute disgrace!

My car was damaged by another one while parked. I want to fix that damage in Peugeot service. The nearest authorised service is in Osijek ( Ribarska 10, 31000 Osijek, Croatia) and that is about 50 km from my home.

I contacted them and they said that I have to wait until mid of June (about 40 days waiting) and that the labor will take place about 3 days, and that they dont have a replacement car.

Does this make me wish own and recommend a Peugeot? I think not.

Will the rust make some more damage until the vehicle is fixed? Probably.

February 2022 I purchased the above vehicle second hand, in March it showed engine problem which was diagnosed being a sensor fault. The part was ordered from France which was not the problem after it was fitted. to cut a long story short other parts were ordered and which I had to pay for the amount of R13562.46, and still not sorted out a year down the line.

I just feel this is an Peugeot Product and this should be sorted out by Peugeot.

It just seems to me that the Company (Midbay Motors In Richardsbay) dont know what they are doing. And the service that I have had from them is not good enough. I have to always phone back after a week of not hearing from them.

Please could you look into this and reply back as soon as possible.

Thanking you

I bought a Peugeot 3008 in 2018 oct as my family 3td Vehicle.

As such total mileage as of today is less than 7000 KM.

when I took the vehicle to the service I found lot of repairs to be done at a massive cost which include AC compressor and steering rack replacement.

My vehicle no is CBB 2883

Agent Carmart Sri lanka.

seek clarification's.

MY E Mail s.[protected]@gmail.com

Guys beware of Samaa Motors Jail road dealership lahore. they are a bunch of cheaters n money minters in the name of business. we were trapped by their dealer BILAL SHAH to buy Peugeot suv & he said that the car price will rise after 31st jan, 2023 so make a payment now & lock the price of ur car. the same day on 25th jan we made half payment through bank & immediately after he stopped replying & acknowledging the payment & didnt make our invoice. Before we were to make payment he said I will make ur invoice as soon as you make the payment & after 3 days of no response when we visited their showroom to inquire about the progress about our car order & for the invoice of our order he said to pay 8 lakhs more as the car prices have already increased & started misbehaving with us & denied all the car price lock deal conditions. he blocked us from our Whatsapp & our payment is stuck with them & the bank noww. & I found 3 more people who were trapped by BILAL SHAH of SAMAA MOTORS JAIL ROAD LAHORE branch in this price lock offer before 31st january scam by him so beware guyss. & I would suggest u buy the same car through PAKWHEELS as they have better business ethics. & customer service than them. & dont ge strapped by SAMAA MOTORS JAIL ROAD LAHORE.

They should honor the price lock deals with their customer as we paid when the deal was still active & now after our payments done, they wanna charge 0.8 million more for the car... So the car lock prices deals are fake as I met so many customers online who have been cheated by them & they delete their reviews from the page & the customers complaints

Hi, I am Arhaam Mubarak, Mechanical Engineer by profession and CEO of Quantum Mechanics (Private) Limited, Islamabad. I am from Pakistan. I bought a Peugeot 2008 Allure last year in september. I want to update software through this link. Is it okay to proceed? My vehicle VIN number is: NG3USHNLVMH500978. Can I follow this link to proceed as it is showing available update against my vehicle's VIN? Local dealerships are not helping me regarding this. MYPEUGEOT App is not working in Pakistan, the screen often turns black, reverse camera often does not work so I am considering manual update.

Kindly reply soon so I will proceed with manual update.

Best regards,

Arhaam Mubarak

Dears,

I'm unsure if this is the right place to report this issue since my problem is with the dealer in Amman, Jordan.

I reserved a Peugeot e2008 from Abu Khader (the primary Peugeot dealer in Jordan) more than a month ago when it was in the shipment. It was supposed to be Allure Premium+. When I got the car (after one day), I realized that it had no fog lights and heated seats (the one in the showroom had those).

When I reported this to the primary dealer (Abu Khader), they claimed that:

It wasn't their problem; it was the source's fault.

Allure Premium+ "will not have those specs from now on.” Means will not have fog lights and heated seats?!

It's impossible to replace the car or add these specs locally in the country.

Based on that, it's not my problem (they agree). They said they would compensate me with cash. The cash option is not an option for me, but I agreed to listen to their offer, and it didn't make any sense (~ $1000 for fog lights and heated seats).

As a Peugeot brand fan and a former owner of three different types of the brand (206, 207, 307), I decided to get a brand-new electric car from the company, and I'm not happy at all with the treatment or the options provided by the dealer; I’m disappointed.

I would like to hear from you or get you involved based on my recent purchase of e2008. If that is the case, I would like to return the vehicle to the dealer.

Please let me know if this complaint has been taken care of or if I need to submit it elsewhere (I need help finding the Peugeot France website or contacts).

I'll be looking forward to hearing from you soon.

Thank you very much!

Best regards,

Ahmad