LG Electronics review: dvd player/recorder rh387-m with 160 gb seagate hard drive 236

DO NOT BUY AN LG APPLIANCE! I purchased a top of the line dishwasher in Dec. 2008. Had service out here twice in 4 months. The unit expels steam from the bottom of the door, thus creating a nice puddle of condensation on the floor. Someone in my house is going to break their neck when they slip and fall. LG says it's the way it was designed. Umm. Hello? Are you for real?

This $900.00 dishwasher also does not clean at all. Do yourself a favor, don't by from this company!

I called LG Pakistan, a service center located in Saddar Karachi with their telephone number [protected]. I called for a job order that I placed on April 20, 2009. The technician came and charged Rs. 200 for the AC Split checkup. This was the company policy. I agreed to it.

1. I told the person to call me before coming. Which I never received a call. Someone came and took the indoor and outdoor unit to the service center in Saddar.
2. I called after 2 weeks and spoke to Mr. Sohail in the service center. He is the main person to dispatch all the job orders. He dispatched the wrong unit.
3. Mr. Sohail told me that the order will be delivered by Mr. Faheem and Mr. Sohail gave me Mr. Faheem's number. I called and he said he is not aware of it.
4. The indoor and outdoor unit arrived on May 8, 2009. The indoor unit was broken. I sent it back to the service center.
5. I called May 11, 2009 and I complained that what's going on and why it has not be delivered yet.
6. He actually said "you can complain to anyone you like... No one can do any thing. You can do whatever you want"...

The threat I received from Mr. Sohail shows that the LG Pakistan is not capable of hiring a professional. Instead they hire cheap labor and unethical employees.

As of this point I have no idea where is my indoor unit and outdoor unit.

I had purchased a LG 278 VA fridge from Priya electronics, Pimpri Pune on 26th April. The packed piece of fridge was sent to my home. On opening it, we found that its base was damaged. I asked the delivery boys to replace it, they said its a minor fault and the guy who will come for Fridge demonstration with repair it.

After following up for almost a week, the demo guy came and said that the fridge base is damaged and it will have to replac it. I took the phone no. of Mr. Balaji, LG service center.I was fed up with calling LG service center & waiting for their Service Agents.

Since that day, everyday I had to make a no. of calls to Mr. Balaji for my BRAND NEW FRIDGE REPAIR. Each time, I was given a confirmation that fridge will be repaired in a day. And every other day, a sorry was said on phone and a new promise was made. On 9th may service guy called and said that he is on way and will reach our home at 2 O clock. We waited for whole day, but the guy didn't come. Mr. Balaji replied that the guy will come on 10th May after a usual "SORRY". The guy didn't turn up on 10th May either. Mr. Balaji again replied with a SORRY as he has forgotten that 10th May is a Sunday.

Finally when the guy came on 11th May, he brought base of a different model of LG fridge. Service center guy Mr. Kulkarni was in such a hurry that he didn't mind explaining the issue and went out of our home in flat 2 minutes. He said that there are 1000 kind of fridge bases and he can't remember which one to bring. I hope he has forgotten that its his job to remember that and not mine at least. They went back again and brought the proper base and repaired the fridge. But all this take a major part of our day as if we don't have office.

I have just started my family life and was thinking of purchasing TV, washing machine, Mobile and other items from LG. But I guess one experience of fridge was enough for me. Now I would never ever purchase any item of LG and won't suggest even my enemies to do so. If the company is giving such a bad service for repairing ( Not Replacing ) a new fridge, I do not know how are they going to treat me after a year or so when i might really need them for servicing etc. I dont want my weekdays, weekends dedicated towards calling LG Service center & following up with their service agents.

Thanks for such a bad service,
Now I exactly know what a bad service really meant.

I have purchased quite a number of LG products in Canada and found the products to be wonderful - so much so that I swapped out my 2 year old Whirlpool Duet washer and dryer for the new LG steam washer and dryer... absolutely fantastic. On the one occasion that I had to call service they were extremely helpful and very easy to deal with. They completely stand behind their products. I would say in Canada they are top tier! Based on the great products and great service all my future purchases will be LG

I am using yr product for last approx 2 years and right now the compressor is down which is under warranty, i complain your service centre 8-10days back and they send the checker on 22-05-09 and he said it will be taken for repair and today on 29-05-09 the unit still not lifted yet and they are saying after 10 days that no compressor available in stock for your split to repair and they are not giving the right time.kindly check and please let me know that its my fault to choose the LG product.

I purchased this LG front loading washing machine - the most expensive machine ever. It is two years old and STINKS so bad my house smells of meldew. There is so much toxic waste under the rubber around the door and is near impossable to clean - Bleach doesn't help, and my clothes stink - don't seem clean. Sometimes the clothes don't seem spun correctly - clothes still soppy wet. I am disgusted with this product -

I have bought LG RD3000 phone on 07/10/08.My phone now got hanged on 09/06/09.Since i've not used it for even one year and phone is facing problem, but the service center saying its out of warranty as LG phone warrranty starts from the date of manufacture.
Now tell me is it my fault that i trusted LG phone and bought it without warying about its warraty conditions.
If this is the case then LG should clearly mention to the customers abt the warranty condition before selling it to them.
Now please tell me who will respond to my complaint and solve my LG mobile fault.

Sameer Saudagar (Bombay)
[protected]

I bought a washing machine for an LG Washing Machine - Type/Model WD 1 0 4 8 5 T.P. wit, h the power cut which we have been realising, the machine broke the control board serial number - 7 0 6 P N H N 0 4 7 7 1 3. I would like to be linked with a supplier of the spare part.

Sir,
Aslam-o-Alaikum,
I have LG Plazma Gold AC.My AC Compresser Leaved its work & your dealer took my AC Compresser with him.I have Warrenty of my AC & I gave my AC to LG Dealer Malik Asgher [protected]) in Kot Addu.Malik Asgher asked me to contact Zahid Hussain [protected]) in Multan.I also Contact LG Manager Mr.Murtza [protected]) But after one month I have no response from LG Authorties.Please solve my problem because I am old user of LG products.My AC Model Number is TS-C 186KLM2
Malik Muhammad Arshad Khar
[protected]
arshadkhar@yahoo.com

PERSONAL ATTENTION OF Mr Yong Nam
Vice Chairman and CEO, LG Electronics

From :-

Army Naib Subedar (PA)
Wagh Sanjay Chandrabhan
P-160/03, Basant Bagh
Enclave, (Near Power House)
Bhatinda Cantonment PO
Bhatinda (Punjab)
INDIA – 151 004

664292/WSC/LG/GEN 22 July 2009

LG Electronics Inc
LG Twin Towers 20
Yeouido-dong
Yeongdeungpo-gu
Seoul, Korea 150-721

REDRESSAL OF GRIEVANCES

Dear Sir,

1. With due respect and humble submission I wish to lay down the following few lines for your kind consideration and favourable action please.

2. It is submitted that I am army soldier and has recently been posted to Bhatinda Cantonment after a hectic five consecutive years of service at the Northern Borders with very active field formation in connection with anti-terrorism duties in the valley and followed by-from Aurangabad (Maharashtra).

3. Kindly Reference to my registered letter No 78740/ WSC/Cons dated 25 November 2004, which I sent to you on your New Delhi postal address, ie The General Manager, LG Electronics Private Ltd, Bhikaji Cama Bhavan, Bhikaji Cama Palace, New Delhi – 110 066, followed by number of reminders. However, no action has since been taken on my above correspondence and only when I sent my last letter to your Korea office, inviting personal attention of Mr Hwan Yong Nho, the then, Executive Vice President and CEO, LG Appliances (letter No 78740/WSC/Cons dated 20 Jun 2005, copy attached herewith, for your ready reference), few executives from your Bombay Branch visited my house at Aurangabad and promised me to resolve the issue (which is yet to be resolved, despite lapse of a span of five years).
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4. Sir, I am very fond of LG and am a true fiancée of coveted LG Limited since last ten years or so and have already in possession of fleet of following LG products: -

(a) LG Refrigerator 220 Ltr (Master Piece) - since Jun 1999

(b) LG color Computer monitor - since Jan 2000

(c) LG Color TV (Golden Eye Magic) - since March 2000

(d) Washing Machine (Delight) LG 6 Kg WP-9032 since October 2004.

(e) LG Mobile Hand set G – 1500, since 08 October 2004.

(f) LG Convection Microwave (Intello Cook)- since November 2008.

It is pertinent here to mention here that I am in love of LG Limited since a long.

5. Sir, unfortunately few circumstances accrue and yet again recently, which made me feel cheated once again and the same was not expected from the firm which has such big name in their credits. Apart from the earlier bad experience as narrated at my letter dated 20 Jun 2005, as referred above, I again and yet again cheated by the LG Company. The recent grievances caused by the LG Company to this soldier are furnished at subsequent paragraphs.

6. On 03 Jun 2009 at about 1715hrs I produced my LG Refrigerator at Authorized Service Centre for Electronics India Pvt Ltd, People Care services, Khaddar Bhandar Street, Bathinda – 151001 (Phone No 0164 – 5006240) for certain minor repairs like gas leakage etc. The service centre kept my refrigerator for a period over a month and only returned the same on 06 July 2009 at 1800hrs. At the time of delivery following discrepancies observed which were also informed then and there to the Manager at the agency :-

(a) Deep Freezer’s door latch and Vegetable Tray found broken. After inquiring about the breakages the Manager refused to reconcile the same and rather arrogantly shouted that they have received the fridge in the same condition (in this connection please reference Job Sheet dated 3/6/09, wherein no such breakage is found mentioned).

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(b) The Service Centre claimed that they have changed the Freezer of the Refrigerator claiming that the same was leaking. However, they have not clarified the same while depositing the Refrigerator for necessary repairs. Furthermore, the so called new Freezer has not found fitted properly and fitted/adjusted somehow. Due to wrong fittings/adjustments, the door is not being closed properly and the same was also remarked by me on the Invoice No H13679/A/2030 dated 6/7/09 (Copy attached for ready reference). Although, they have claimed that the Freezer has been changed, on asking whereabouts of the original freezer they have provided the one which is not I repeat NOT belongs to mine. Due to this (being the wrong fittings of the freezer and the refrigerator door is not being closed), the Refrigerator gets extensively HOT always. I have also compelled to pay heavy repair charges tuning to Rs 2044 (Rupees Two thousand and forty four only). Also refer my following complaints (which were attended by the Service Engineer from the Service Centre and he too remarked in his Job Sheet about WRONG FITTING of Fridge) :-

(i) N-9C-[protected] dated 09/07/09.

(ii) N-9C-[protected] dated 10/07/09.

It is pertinent to mention here that no action has been taken by the LG so far to rectify the above problem at all.

7. We have purchased a 32” LG LCD Television and on the same day the scheme of gift of DVD Player and a 50 Movies DVD Pack absolutely free. The relevant contents of the advertise published in Times of India on the same day is furnished as under for your perusal and scrutiny :-

“With a series of exciting offers for you, the ICC World T20 Tournament will be even more fun. Just buy an LG LCD or Plasma TV and take home a DTH Connection with 6 months subscription”, DVD Player and 50 Movies DVD Pack absolutely free. And that’s not all, you also get an attractive exchange offer on your old CTV. Go for it and cheer for your country”.

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8. However, the Authorized CSD Dealer in Bhatinda, M/s Maheshwari Marketing, 46, Near Hanuman Chowk, The Mall, Bathinda (Phone 0164 – 2254203, 2236864, 2235620 and 2251373) denied the above gifts to me and rather gave the excuses like these schemes are not applicable for the purchases made on CSD. Despite number visits and attempts he denied the gifts (mentioned above), which are very much prescribed for every purchases.

9. In the context of above entire episode may I request you to compensate me with the following :-

(Remedies for my earlier application dated 25 Jun 2005) :-

(a) Offer me suitable replacement gift item (bearing the highest price, during that period when the scheme was in vogue) for the another modak, denied to this soldier.

(b) Compensate me Rs 940/- (Rupees nine hundred forty only) towards the balance of cost of gifted glassware set (1, 150/- (-) 210/- = Rs 940/-)

(Remedies for my predicaments as mentioned at Paragraphs 6 (a), (b), 7 and 8 above) :-

(c) Arrange to replace the Freezer, Vegetable Tray, and Door Panel at the earliest.

(d) Arrange to refurbish and repaint the complete Refrigerator (as the refrigerator I received from the firm is of very shabby conditions and lot of scratches/ signs of rough handling has been found on the refrigerator.

(e) Refund me Rs 2, 044/- without any representations and hassles as the same have been levied upon me recklessly.

(f) Arrange to provide the advertised free gifts against the purchase of 32” LG LCD Television.

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10. Sir, despite being cheated and compelled to suffer a lot of TRAUMA, I still believe that I will be compensated suitably by the coveted LG Company at this juncture rather than thinking of taking the matter to any other agency like Media, or Consumer Forum ASAP. This will also not only burry all the ill-feelings about the LG amongst we all soldiers but also regain the faith, fame and proud of being the owner of coveted LG products.

11. My contact details are as under :-

Army Naib Subedar (PA)
Wagh Sanjay Chandrabhan
P-160/03, Basant Bagh
Enclave, (Near Power House)
Bhatinda Cantonment PO
Bhatinda (Punjab)
INDIA – 151 004

Telephone Contacts : 0164 – 2290792
Mobile : [protected] and [protected]

1. Thanking you in anticipation, Sir.

Your’s sincerely,

Signed / x x x x

(Sanjay Wagh)

Copy to :-

Authorized Service Centre
for LG Electronics India Pvt Ltd
People Care services
Khaddar Bhandar Street
Bathinda – 151001

M/s Maheshwari Marketing
46, Near Hanuman Chowk
The Mall, Bathinda
Bathinda (Punjab)

- COPY -

Army No 6378740L Hav (PA)
Wagh Sanjay Chandrabhan
PA to Deputy Commander
HQ 97 Artillery Brigade
C/o 56 APO

78740/WSC/Cons 20 Jun 2005

The General Manager
LG Electronics Private Ltd
Bhikaji Cama Bhavan
Bhikaji Cama Palace
New Delhi – 110 066

REDRESSAL OF GRIEVANCES

Respected Sir,

1. With due respect and humble submission I wish to lay down the following few lines for your kind consideration and favourable action please.

2. It is submitted that I am a poor soldier and has recently been posted to Aurangabad after a hectic five consecutive years of service at the Northern Borders with very active field formation in connection with anti-terrorism duties in the valley.

3. Sir, I am a true fiancée of coveted LG Limited and have already in possession of following LG products: -

(a) LG Color TV (Golden Eye Magic) - since March 2000

(b) LG Refrigerator 220 Ltr (Master Piece) - since Jun 1999

(c) LG color Computer monitor (Studio - since Jan
2000)

It is pertinent here to mention here that I am in love of LG Limited since a long.

4. Sir, unfortunately few circumstances accrue recently, which made me feel deceived and the episode was not expected from the firm which has such big name in their credits. I have booked following two LG products from your authorized dealer, M/s Saniya Distributors, Soniya Chambers, Aurangabad on 27 September 2004 and took them home on

2

08 October 2004, during the period when LG Popular Scheme “Ganpati Modak Phodo Enam Pao” on every purchase of LG products was in vogue (Photostat copy of Bill No 2120, attached for your ready reference and perusal please) :-

(a) Washing Machine (Delight) LG 6 Kg WP-9032.

(b) LG Mobile Hand set G – 1500.

But the dealer handed over me only one modak on the pretext that this scheme is valid on only selected products and not on every products, which is not only inappropriate but also very disgusting in the instant episode who knows I could have won a car on the modak denied to me.

5. Furthermore, when the single modak offered to me, it was broken by my son (Nikhil Wagh, age 08 years) and the dealer and his associates and one of my collegue congratulated me that I have won a Milton Eternia TreO glassware set worth a value of Rs 1, 150/- (One thousand one hundred fifty only). A yellow price-slip worth Rs 1, 150/- was also found affixed on Maximum MRP. On reaching home number of my soldier colleagues with their spouses gathered around us to congratulate us on being the proud purchaser of above LG products and also having won a gift worth Rs 1150/-. But the ill episode followed suddenly, when my son removed the yellow slip from the gifted cartoon (Milton TreO Glassware set) and found that the price of that particular item was Rs 210/- (Rupees two hundred and ten only). We (I myself and my wife) feel ashamed and our friends made mockery of us. This was not expected from the coveted LG at all. This incident gave us the feelings of being deceived. I myself feel very disappointed, disgusted and also have the feelings of being cheated by the reputed firm. Our friends who were present over there, also suggested me to protest the matter with Consumer Courts etc but the name and fame of LG prevented me from doing so and I am advancing my predicaments to your favour for redressal.

6. In the context of above entire episode may I request you to compensate me with the following :-

(a) Offer me suitable replacement gift item (bearing the highest price, during that period when the scheme was in vogue) for the another modak, denied to this poor soldier.

(b) Compensate me Rs 940/- (Rupees nine hundred forty only) towards the balance of cost of gifted glassware set (1, 150/- (-) 210/- = Rs 940/-)

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7. This will not only will ensure to burry all the ill-feelings about the LG amongst we all soldiers but also regain the faith, fame and proud of being the owner of coveted LG products.

6. Thanking you in anticipation, Sir.

Your’s sincerely,

Signed / x x x x

(Sanjay Wagh)

Copy to :-

Office of the LG
(Near Tapadie Trade Centre)
Nirala Bazar, Aurangabad
Aurangabad (Maharashtra)

Saniya Distributors
Ground Floor, Soniya Chambers
Below Sevel Hill Flyover
Jalna Road, Aurangabad
Aurangabad (Maharashtra)
 
Complaint No [protected] dated 21 July 2009.

We were given an LG Refrigerator a few years ago by our parents as a Christmas Gift. The unit was very nice and worked fine for a little over a year. When the Ice maker quit, we contacted and got local repairman. He had to come out 5 times, each time trying something factory was telling him, or would have to come out after waiting months to get parts. Finally they told him it was probably in harness and could not be repaired. LG says that because of warranty only year that we were more or less, out of luck.
I know that sometimes there are lemons that sneak by. However, I feel that as a major manufacturer, you should try and assist your customer. I am not asking for free refrigerator. I do think that LG should offer a comparable unit or even one of the older units similar to ours
Maybe I am old school, and expect companies to stand by their expensive products.

My fridge is rusting thru from what I feel was improper preping of the steel before paintingh. I found out there is no one in my service area to look at this. 2 1/2 years ago when I purchased the refrigerator we also purchased a microwave and dishwasher. One week ago we bought lg washer and dryer steam top of the line. The only majoe appliance not lg is our range. Since speaking to Lewis and his manager Carla who basicly said they will do nothing about this since it is out of warranty. I feel that no appliance should rust at 2 1/2 years with no damage causing this. You'll be hearing from me more as I advertise your product. My friends, family and anyone that wants to listen on the net will be a more informed shopper.
Dissatisfied

DEAR SIR,

I AM A CANADIEN CITIZEN WHO RECENTLY MOVED TO KARACHI, PAKISTAN. I NEEDED SOME ELECTRONIC ITEMS SUCH AS TELEVISION AND DVD PLAYER, SO I WENT TO THE LOCAL MARKET IN SADDAR (REGAL) TO MAKE THIS PUCHASE. ON THE DATE OF 04/AUGUST/2009 I PURCHASED TWO LG 37' FLAT SCREAN LCD TELEVIONS WITH TIME MACHIENE, ONE LG DVD PLAYER AND A HOME THEATER SYSTEM FROM THE STORE OF WHICH DETAILS ARE MENTIONED BELOW IN RED. THE TOTAL BILL CAME TO PAK RUPEES 150, 000.00, I PAID IN ADVANCE THE FULL AMOUNT BY CROSSED CHECK.

AFTER DELIVERY THERE WERE FEW PROBLEMS. THE MINOR PROBLEMS WERE FIXED BY THE DELIVERY MEN. THE MAJOR PROBLEM WAS THAT ONCE THE HOME THEATER SYSTEM WAS INSTALLED THERE WERE HORISONTAL LINES APPEARING ON THE TELEVISION. THE DELIVERY MEN TRIED TO FIX IT, WHEN IT DIDN'T WORK THE OWNER OF THE STORE TOLD ME " THESE LINES ARE NORMAL, I HAVE SOLD HUNDREDS OF THESE SYSTEMS AND WHEN EVER WE INSTALL THEM THESE LINES ALWAYS COME, DON''T WORRY ABOUT IT (NO JOKE, HE REALLY SAID THIS). I OBVIOUSLY DIDN'T AGREE WITH HIM AND INSISTED FOR HIM TO FIX THE PROBLEM. HE THEN SAID THAT IF I WERE TO BUY A MORE EXPENSIVE HOME THEATER SYSTEM THEN THE LINES WOULD NOT APPEAR, I AGREED. HE TOOK BACK THE SOUND SYSTEM AND SENT ANOTHER ONE AND I PAID HIM THE DIFFERANCE OF PAK RUPEES 18, 000.00. WHEN THIS SYSTEM WAS INSTALLED AGAIN THE LINES APPEARED! THEN THE DELIVERY MEN LOOKED MORE CLOSELY AND FOUND OUT THAT ONE OF THE CABLES THEY WERE USING WAS NOT IN GOOD CONDITION.. THEY CHANGED THE CABLE AND THE LINES DISAPPEARED!

AFTER THIS PROBLEM WAS RESOLVED THERE WERE THREE MORE PENDING ISSUES:

1) THEY DIDN'T GIVE ME WARRANTY CARDS.

2) TO REPLACE THE BROKEN CABLE THEY USED THE CABLE FROM THE OTHER TELEVISION, SO THEY SHOULD GIVE ME ANOTHER CABLE TO PUT IN THE OTHER TELEVISION.

3) THE TIME MACHIEN IN ONE OF THE TELEVISIONS WAS NOT WORKING, THEY STILL HAVE NOT FIXED IT.

ITS BEEN 2 WEEKS NOW THAT THESE JOBS ARE PENDING. I CALL THEM 5 TO 10 TIMES A DAY! WHEN I CALL THEM THEY DON'T ANSWER, WHEN I CALL THEM FROM A DIFFERENT NUMBER THEY PICK UP THEN HANG UP. WHEN I GO TO THE SHOP THEY SAY THAT WE WILL CALL YOU BUT THEN THEY NEVER CALL. THEY HAVE ALL THE MONEY AND NOW I AM NOT SURE AS TO WHAT I CAN DO.

DETAILES OF THE SHOP

SOUND AND VISION
SHOP NO. 2 OLD CAFETERIA BUILDING, SHAHRAH-E-LIAQUAT, SADDAR, KARACHI
TEL: 568-4535, 568-5447
OWNER CELL (MR. FAROOK): [protected]

AWAITING YOUR GUIDANCE...

THANK YOU

ABBAS MAWJI

What in the world is wrong with LG ? I have had a malfunctioning dishwasher and washing machine ever since I bought them!

Nobody can fix these awful appliances... the company needs to stop ripping people off by selling them. Sears should be ashamed of itself for distributing these terrible items.

Do NoT Buy LG products!

I had the same problem with an LG Dishwasher and am trying to spread the word about this awful company. It has cost thousands of dollars to learn this lesson. I'm also going to file a complaint with the appropriate Federal departments.

I am having the same problem with an LG dryer. Spent over 1300 on a dryer. Its not even three month old and i already had 5 techs come to check it. Noisey operation with a very expensive dryer is unacceptable. I have been in contact with LG countless times with but whats the point their reps are clueless and they all memorize the same tape "we apologize...well don't apologize dude fix my dryer). Please do not buy LG products and spread the word out

I 'm having some problem in my fridge. A pungent smell is coming inside it and it is also making some some sounds, when it is plugged in. I've lodged a complaint on 19th september in the morning at 7:45 am to the customer care service.The person said that the engineer would attend it within 24 hours. The local person contacted me at 10 am and repeated the same. but as usual nobody comes, When i contacted the local dealer nobody was picking up the phone.For 5 times I tailked to the customer care person and at last in the evening at 7.00 the local one said that due to ID none of the engineers are available, only one is here but he has gone to Shakti nagar. Again I contacted the customer care and the person give the number of the Head of customer care Uttar Pradesh but the person already left the office and the mobile is switched off . My fridge is under Warranty period and I'm facing such troubles to get it repaired. I've not the idea that the after sales service of LG company is so bad.

I have a reliance Netconnect connection. I am using LC800 Model device of Lg. When connecting it to internet alter 2 min the computer will crash heo to Dump failure and restarts. So it will be a serious error for my Laptop. Pls identify and rectify it.

I am from Thrissur, Kerala, India.
E mail: rajeshmanam@gmail.com
Model LX 800
FCC Id BEJLXU-800
SLNO 904HPQT263884

Lg lxu 800 is not working in vista 64 bit os.

I purchased LG refrigerator 350 ltrs in april 2009.we are facing problemof fresh veg getting bad, ice in frost free section. I had lodged atleast five complaints of no use.
I was very honest customer of LG but now my thinking has changed and decided not to buy any LG product, also recomended same to my friends.

Its absolutely inappropriate on your part to pass a casteist remarks. Passing of this kind of remarks weakens the society and the nation as your target caste develops hostility towards your caste as well. And then the entire ### that casteism is bad. Please respect all castes. So far as your complaint as customer is concerned, LG people must behave similarly in similar situations. The portion of your complaint which says that on an earlier occasion they sold you right from godown, seems to be an attempt on their part to escape excise and sales taxes.

it not supported

I had purchased a lg 1.5 ton split ac on 26/8/08.within 13 months the vulve started leaking.There is no after sales service, no free services provided from company end.I guess their relationship with customer ends as soon as they sale their product.

I too will NEVER buy LG AGAIN! We purchased refrigerator and stove...stove top will not hold up to daily use, refrigerator..they were to come make changes to it to make it energy efficient...never happened. We were to get a check from LG to make up for electricity difference, we received one check and with that check a letter stating that if we cashed the check that we more or less released LG from any responsibility and NOW (Dec 2009) LG is suing the goverment for this. Refrige was freezing foods in vegetable bin, stove quality is CHEAP CHEAP CHEAP, can't bake 2 sheets of cookies evenly in the convection bake. Is there a company out there that cares about their quality any more?

The company LG is totally bull ###. An LCD TV goes out of order on the very second day of purchase and despite of regular complains and calls no considerable response is there. The company officials are high grade irresponsibles they to solve the problem would simply not pick up the phone.

I have not received the promotional offer of LG with my Freeze which I have purchased on 17/02/10 while other custmor purchasing freeze of Other Co got it

I've had my front loading washer/dryer combo for just over two years (Nov 07). I've now had a total of 5 service calls. Two for the dryer and three for the washer. I'm looking forward to one more for the washer because it's not yet fixed. I did my homework and the LG system was rated high. Beware!

I too have had different problems with the LG washer. But I did read somewhere to leave the door open between loads so it can dry out. This might help, although if your washer isn't spinning enough...

front panel of microwave not working complain no [protected] model no MG 605AP DATED 23 MARCH 2010 .

I have purchased Ac in 06/06/2007.But at the present I have not getting any service free till today from LG . I kindly request you to attend my request for which I am very grateful to you.

cell:[protected]

Why put your cell phone number out? Why not contact LG themselves?

Hi.,

I am Athiaman, an unfortunate customer who have bought two split A/C from LG.,

I have called your support toll free no. on 16th April to request for shifting of my A/C's to another location as I m shifting my residence from Purasaiwalkam to Ashok Nagar. My ticket no. is C1041638636.,

I was told by the team that the service engineers will call me on the same day and would do the dismantling on the same day so that I could shift with my movers and Packers the next day, and they will come back to the new residence to install the same.,

there had been no calls from anyone from LG service neither any engineer visited the place...its been the 6th day today and yet i find no improvement in the situation, I need to call the toll free no., give my ticket no., explain the case, and still no response...

Just because i have chosen to buy LG A/C's I have been paying rent for last 5 days because of the fact that your guys did not turn up for what has been committed to the customer, neither had the courtesy to inform that it is not happening..all the things except A/Cs have been moved by the packers and movers...now i need to pay through my nose for your service team to shift the same..

I really wonder whether do you understand the meaning of the word customer and service or is it a joke?

Your support team thinks that they are doing a charity by answering our calls for service...Everybody thinks that the customer is a fool to choose LG products...

I have always admired LG as a company and its products...but now I think its a company filled with people who have no regards for customer service..its a shame to the company..

I dont think I would buy an LG product ever in my life time...

thanks for making the customers understand their mistakes of choosing LG products.,

Athiaman
[protected]

I purchased over $3, 000 from Sears for a Washer and Dryer. I was told that I would receive a rebate of $75 for the delivery charge. I completed the rebate request on line. The purchase was made in January and I still have not received the rebate. I sent an email to Sears customer service but have not received a response. Home Depot and Lowes have no problem in supplying a rebate and I will purchase from those stores from now on.

I got 3 lg cu 720 all the same problem the screen turn black and don't work, 3 thesame phone.

I had bought the LG Vu phone in August 2009, but they refused to provide the warranty because the phone was manufactured in May 2009. LG did not have any information on the day that I purchased. They expected me to have a reciept of the phone that I bought a year ago. The customer service individual did not even care about my problem and was very adamant.

Purchased for $ 1, 173.18 An LG Refrigerator From HOME DEPOT 5/2008
This refrigerator has been nothing but a thorn in the flesh from six weeks after purchase. As far as that goes LG/Home Depot service came to my home and worked on it twice to no avail. Still broke
I have called LG direct eight times ! you gessed right (Still broke).

I will place this refrigerator in the bed of my truck with signs as to what I think about LG. Listed now, the word of God says we can anger but sin not. So with this in mind I will do some advertising for LG and reach every Christian, Family Member, CoWorker that I meet and let them know haw verry pleased I am with LG. By the way I will replace with a MayTag.
Your brother in Christ..

No satisfied answer or action is given arainst my complaint no C1052027165.Only fake promises are made.

Hello,

M

How are you doing? Hope you are alright.

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I AGREE ..GUYS WE SHUD GO TO CONSUMER COURT

Immediately after warranty expired the display reported code Err IF. It has taken months to get an LG approved technical specialist to look at the fridge. Now that they have their solution is to start ordering parts and replacing until they eventually find the burned out components. Finally they call LG and determine they have to replace parts in the proper order - so we are starting again. Fridge ice machine is far too fragile. Approved technicians are not familiar with product. Definitely buy something else.