LICHFL Financial Services
Reviews and Complaints

Dear sir
I am very depressed about lic hfl services
I got my loan amount rs 10 lac to nov.2017
Every month i paid installment by cash or cheque
I bothered from staff they manupulate and pretend like they are doing proseessing my nach bt result is zero.many time i went lic hfl office from 100 km far away ..bt i come with empty handed ..
Every month i lost 1000 rs to maintain my installment
I am very bothered

So plz solve my problem to nach every month from my account ..

Dear bord of director of lichf, I have closed the home loan 13 march 2018 but I have not recived the orignal sale and doc. My lifchfl branch is situated at South tukoganj Indore. Its has been more than 40days and still lichfl branch INDORE has no clue about my registry weather its has been dispatched from lucknow... my Lone a/c nom.[protected].i was call to branch manager but he was not any response.

Lelladhar barod
Mob.[protected]

I am sivakumar from erode I have asked the lic agent for a construction loan with lic office they referred a agent who has processed my loan and final he made sure that the loan goes under mortgage loan saying that approval this approval and the interest rate has gone to 12.5% they have taken ecs for 17566 & the ecs started going 17771 no idea who has given approval for them. These guys are worst then a local financiers lic is a big time fraud keeping the name of government but many doesnt know that this is a private organisation making robbery in govt name.

I have paid huge interest and ultimately I have to sell the home and clear of the [censor] loan which I have taken. Its been 10days I have closed my loan they are not returning back my documents saying we wl try after a month. And no one there is responding properly incldg the area manager.

I have applied for loan at LIC HFL office Belgaum on 11-12-2017. Loan application no is [protected]. Till today I have not received any information from your office. Several times I enquired with Belgaum office. Now they are telling that, my earlier loan documents are not available at Bangalore office. Now I am in need of money. Kindly look in to the matter and resolve.

I had taken a home loan from LIC in 2015 for which I am paying ECS of 24573/- and now I got a message from LIC that now onwards ECS of 27263/- will be debited from my account. I am paying current ECS on ROI @ 9.6% and LIC has increased it to 11.3% without my permission. Current ROI of other housing finance banks are 8.35%. Request you to kindly look into this and help me to out from this huge financial loss. My loan A/C [protected] - Priyanka Rani
Thanks n Regards,
Sujeet Bhambhu
[protected]

Dear team,

I have closed the home loan 05 oct 2017 but I have not recived the orignal sale and doc. My lifchfl branch is situated at rajpur road dehradun. Its has been more than 50 days and still lichfl branch dehradun has no clue about my registry weather its has been dispatched from lucknow or not.
I have to submit my original document to pnb. They are also pressuring me for submitting document.
I request you to solve my issue as soon as possible otherwise I have to fill an rti against lichfl about the delay procedure of this.

Name: arvind kumar negi
Loan account no. [protected]
Lichfl branch rajpur road dehradun
Date of clouser : 05/10/2017
Ph no [protected]

sir,

this is for your information that I have taken a loan amount of 1155000 in Sep2017, Application/Loan no [protected], (interest Rate: 9.90% after 24 months it should be floating)

My EMI amount was 10439/ per month, as my locking period is over I have contacted them over telephone to know my upcomming EMI amount, and really surprised to hear that My next Amount is more than 11000/...

As per my knowledge Current Interest Rate is 8.35%, Then how it is possible...

Awaiting for your immediate Response...

Amitava Ganguly
[protected]@gmail.com
[protected]

This complaint is against LIC Housing Finance Ltd., Jogeshwari Branch, Mumbai.
I had availed Home Loan (A/c No. [protected]) from the branch in January, 2014 and there had been many instances where they have given wrong commitments, mis-communications & faults by their entire team due to which I had to suffer huge financial losses, huge inconvenience & mental trauma.
Even after multiple mails, personal meetings at their branch with their branch manager/team, none of my grievances/complaints were resolved. Therefore, I was bound to transfer my loan to SBI on 10th September, 2016.
Still none of my losses are compensated, which are listed below :-

* Reversal of Processing fees for providing documents on time - Ms. Manisha from their Sales team committed that my processing fees would be adjusted in my subsequent EMIs, but I never got any reversal/adjustment.

* Reversal of Additional amount paid for not activating ECS properly – I have provided the ECS mandate form & Blank signed cheques, still they didn’t deduct my EMIs regularly even after I provided additional signed cheques. One day they debited amount using the blank PDC cheques issued by me, which was Rs. 6, 624 more than my EMI amounts and that too without any prior intimation.

* Reversal of additional interest paid for increasing interest rate to 11.45% from 10.10% without any intimation to me & deliberate delay in issuing me LOD for transferring loan to another bank – They never informed me that they have increased my ROI from 10.10% suddenly to 11.45% and only when I visited their branch to check my more EMI is deducted, they told about this and asked me to give a request with a cheque of Rs. 1, 150/- to underwrite and change the ROI to 9.95%. Also, they deliberately delayed my LOD and took 33 days to issue me the same. I had to face huge financial loss due to this.

I have already suffered huge losses due to LIC HFL’s mis-commitments, faults & miscommunication plus huge inconvenience & mental trauma, which is a much more amount.
I have all written mails for all the instances and have communicated times to LIC HFL, I fear they would not compensate me and also further deliberately delay release of my original documents.

I would like to make this complaint reach to higher authorities & regulators so that I don’t have to suffer more & make them pay heavy compensations for all my financial losses, huge inconvenience & mental trauma, so that they can learn a lesson for their mistake no any other consumer is suffered like how I have suffered.

- Amit Kr Gupta

I have requested for the List of Original Documents from LICHFL.

I have paid an amount of rs562 through cheque number: 831305 which was encashed on 28-May-2015 from my bank account for the same.

But still, I haven't received the list of documents.

I have been calling them and sending them Emails but they are responding to nothing.
Please help me out.

Hi Sir, I have taken housing loan from LICH in december 2013 from Bhoapl(MP Nagar) branch, My loan no is -[protected], Total sanctioned amount is 30 lac and total disbursement amount till date is around 27.73 lacs, we have submitted demand letter for further disbursement of 2.27 lac before two months ago, but now LIC is denying this payment, they are telling it is restricted to 28 lac, I can not withdraw 2 lacs. Last moment they are informing me about this restriction, they never informed me about this restriction, now My house is alreay completed and waiting for Graha Pravesh but at last moment we can not arrange 2 lacs, builder is already demanding interest as there is a delay in his payment, kindly look in this issue urgently .Please let me know for any other information. I tried to contact Area manager of bhopal branch, but he is not helping also tried to log a complain with LICH website but that is not working also there is no contact no. is available on website to log a complain.

I have taken 15 lac loan from LIC Housing finance, Agent and bank told me that your interest rate would be fixed 10.7 for three years and then it will change to floating accordign to market rate. Agent asks me not to transfer loan to any other bank as they are offering almost same interest rate .
now suddenly they apply 11.75 % interest rate .

PLEASE DO NOT BUY HOME LOAN FROM LIC HOUSING FINANCE

Forget the lic agents, didnot expect this from lic staff!

I took a policy precisely one year back, 1st november 2013, whereby money was credited to "lic account" through a "fraudster" who claimed to be an lic agent.
therafter the man was not traceable, calls and mails were unanswered, infact the office mentioned on his visiting card didnot exist. after persistent efforts, got to know that cheque was credited to janpath lic office. got no response from there as well. contacted the manager of janpath, (after a few failed trials), who assured that deo (development officer) would contact and they have received the payment.
A month back, was also informed that certificate of "half value", which the agent promised, will be issued and was refused to provide me the agent's details or delve into details.in a few days, its going to be one whole year and no progress on the issue, thanks to the lic staff!

Sir, my name is arti mishra and I have a lic policy which policy no. is [protected]

I want to tell you that my money back cheque has reliesed before 2 months but I have not recieved yet pls help me.
I have very need of money this time. my detail is below —

Arti mishra
Mob.- [protected]
Email - pradeep. [protected]@gmail.com

I applied for a Loan for 10 Lacs LIC HOME LOAN. As soon as they asked i immediately submitted all the documents and waited tolerantly for it to be approved, which they said would take 8-10 days max. But, every now and then, they came back asking me for extra docs, which I had already submitted. The LIC Home Loan Agent ripped me off by taking some money for handling charges. I was told I would be charged somewhere around 1% of the loan amount as processing charges. But to my surprise, I have been charged more than 2%. I tried to contact the LIC Home Loan branch, but all the phone lines just goes ringing and are never answered. Finally when I spoke to them, I was told that it was their mistake, but they didn’t know how to reverse the transaction or the amount. At last, I received the Sanction Letter and the EMI mentioned in it is different from the amount that I signed for on ECS form. I have given up now and have lost all my tolerance by dealing with them. LIC HOME LOAN WORST Experience.

Hi,
You might have heard or seen many positive and good reviews about LIC Housing Finance Limited. But I don’t want to talk about how genuine those reviews are. Whether it’s been written by LIC Housing Finance Limited officials themselves or it’s really by the LIC Housing Finance Limited customers. I am here to share my horrifying experience and the bank has made my life more problematic, especially the LIC Bank Manager of the LIC Housing Finance Limited Koramangala Branch. His name is Vijay and he is acting like a very helpful person if you want to get a loan. Let me brief what exactly is happening at this branch, and the branch manager.
I have purchased a flat near Koramangala. We are almost 16 of us who have purchased in this project. We are few of us who applied for a home loan with the LIC, Koramangala Branch which has bought us a great disappointment amongst ourselves. I feel I am trapped by the builder and the bank. I do not wish to disclose my flat/builders name. Our home loans were approved.
After 3 months the Corporate Town Planning Officer came and asked me for the sanction plans, but as I do not have any such documents, I approached my builder for the same. They instructed us that it is with the LIC Housing Finance Limited. When we went to LIC Housing Finance Limited, they weren’t able to give me a satisfactory answer to us. After so much of struggle we finally managed to get hold of Mr. Vijay, LIC Housing Finance Limited Bank Manager of the Koramangala Branch. We threatened him in all possible ways to give us all the details. Obviously he didn’t help us at all.
When we tracked about his previous sanctioned home loans for other customers, we found out that he has illegally processed and approved home loans for more than 20 of them. By looking at the fake documents from the builders, he has gone ahead and taken bribe money of Rs. 1 Lakh from the builders and still went ahead and approved the home loans for them. As I mentioned before we have noticed that the same thing has happened for 16 of us till now and I am sure there are many others who would bring the same experience to light very soon. I really believed LIC Housing Finance Limited from many ages and never expected this pathetic service from a Government Institution like them. We have even planned to file a case with the police. I am taking time and writing this review, just not to ruin his career or anything, but I don’t want other customers to go through the same horror experience as us. I would be sending a copy of this email even to Mr. Vijay. We are also planning to send this to the Deputy Commissioner of Police, Bangalore.
I request you to take this matter very seriously and you can even visit the LIC Housing Finance Limited, Koramangala Branch yourself and have a look at the current issues going on there. I will be in touch with you all, and would even reveal my identity in the next conversations that we would share.
Regards,
Victim of LIC Housing Finance Limited,
Koramangala Branch www.lichfl.com

Based on my experience with lichfl, I can tell that it is one intitution full of lethargic people who do not want to work and helping you with anything at all is the last of their preferences. First of the agent gave me incorrect information about prepayment before I tool the loan when I raised it with him on reciving the documents, he and the branch manager behaved so innocently as if they didnt know what happened. The manager, with a mischevious smile told the agent, 'aise mat kiya karo customer ke saath' and thats it. This is least of the issues. When I took the loan three years back they offered me the loan at 9.25% and in less than 1 year raised it to 10.25 and another 6 months down the line to a whooping 11.65%. The staff is incredebly incompetent, rude, shameless and uncooperative. Just recently I got a post from them saying that emis hasnt been paid for xyz months and surprisingly nothing on the mail except the account number was correct, the emi amount, nothing. Shocked, I immediately checked my accounts and saw that everything was in order, mailed them atleast about 10 times but got no response, called them and got nothing but the 'most shameless excuse that govt banks and fin corps throw' - "server nahin chal raha, kal phone karna", "abhi server nahin chalega to hum kya kare". This went on for 5 days before they told me that it was a charge applied to my account since one of the cheques I issued to them for prepayment had some signature issues and they sent me a emi missed notification. Complained so many times asking clarification as to how am I supposed to know that theres been such an issue and if the intimation I get is missed emi, no response till today. They keep telling all customers to pay prepayment charges knowing full well that nhb (National housing bank - parent body governing all housing fin corps) has abolished all prepayment/closure charges. Also nhb has given a directive to all hfcs to ensure that existing customers should not be charged a higher rate of interest as compared to new customers but this is a directive clearly ignored by lichfl. Not to forget small requests such as address changes, contact number change for which I had to request in written about 5 times and complain for it to happen (Even that done, incorrectly/incompletely). I havent come across such shameless set of people as these guys and feel sorry for the state of affairs in the coutry where such people with no sense of accountability or responsibility flourish on tax payer money. Must also mention that though these people have official mail ids none of these are being used, they use gmail not realizing that a public mail service can and must not be used for communicating to customers as such communications can be sensitive and privacy of data remains an issue. Worst experience ever. Shameless jokers.

Sir, i am having housing loan account No [protected] (loan application no 20315069with LIC Housing finance Ltd Calicut since 2004 and paying EMI regularly without any fine. But regret to inform you that they are taking interest to send Statement of outstanding account. At the time of availing loan interest was only 8% and now it is 11+. Outstanding amount showing in the
challan is not update. They are increasing interest rate and arasing year of repayment without my consent . Kindly look into the matter and do the needful Rajan K Nambiar, Mobile No. [protected], Email id : [protected]@gmail.com

Dated: 22.07.2012

Dear sir,
Ref: file no [protected]
I have received home loan sanction letter on dated 21.03.12 with conditions of assigning of all exisiting policies. I had immediately called mr subhash dhanawade [protected], and discussed that I will not be able to assign any of the policies as already discuused earlier, I wanted to surrender all policies. Mr subhash is from lichfl, thane area office. He had confirmed he will get this done and I dont have assign any policies.
Thereafter when the demand letter receipt from the builder, things did not happened as he committed. Ultimately my disbursement payment was neither processed nor they intimated the same. Later I have received a call from builder and I came to know, by this time I had no other option but to surrender my wish and assign all policies as the payment was long due.
The validity of sanctioned loan was incraeased and finally the disbursement amount was paid to the builder.
Now after three weeks, inspite of regular follow up I have not received the acknowledgement of my 3 lic policies assigned, neither received any receipts of my payments to lichfl, nor the loan agreement copy.
Only because of false committment by mr subhash, the disbursement payment was delayed. But inspite of all this I had to assign my policies. Still no response from mr subhash or thane area office for acknowledgement copy of 3 lic policies assigned, no copy of loan agreement received, nor any receipts recd of payment towards lichfl.
I have also handed over the pre emi cheque of rs 8016.00 dated 13.07.12 drawn on hdfc bank by 07.07.12, but still the cheque is not cleared.
Request your help for receipt of 1. All money receipt, 2. Acknowledgement of lic policies surrendered, copy of loan agreement and status of pre emi cheque.

Thanks and regards
Gautam soni
File no. [protected]

Hello LIC India Officer,

I am one of the of affected customers among millions in India of LIC of non receival of Survival benefit of he money back policy that I did in the year 28-3-93 along with my wife.
There are two different money back policies both done on the same date 28-3-93 for my wife ( U khetan) and myself ( SK Khetan) but for the year 208 I am yet to recive the Surival benefit cheque of Rs 10, 000 each so total Rs 20, 000.
I was not able to track that initally in 2008 because of my deterioritating health conditions and then when I tracked down in 2012 with my agent ( Gouri Patra and Bidhan Patra) I was told that the cheque was issued and has been encashed.
I have also submitted a letter to LIC asking the details of same who encasehed and other details but no response till now as usual .
Shoudl we teh citizens of India consider it to be a Clever and Cheap quality game played by LIC on the innocent Indians and taking the advantage of their hard earned money and utilising it to WIN awards by showcasing FAKE and FALSE picture.
If they cant verify and respond to customer shouldnot they put a note in their policies that it is all teh customers responsibility top track their money as all teh officers in LIC are not technically smart enough so LIC is deprived of computers and also cant respond to teh old mailing systme of India when they receive grievances.
I just need to know how can the details of my policy [protected] and [protected] be tracked. And a suggestion LIC first be committed to your work and stop playing with money of possr INDIANS and once reformed then go to take AWARDs and project your picture else you people are really operated bunch of cheaters and big fools.
A Grieved Citizen of India frauded bY LIC.
To contact you can reach me at [protected]@yahoo.co.in

Headache of taking ulip pension- I this 21st century LIC is still servicing as per 10th century methods. I have taken ulip=pension plus of LIC. Before of the unlimited payment options on this policy my premium payment delayed every quarter .When other companies have credit card /online options /netbanking options - Our gr8 LIC still haven't started this facility for the ULIP- new generation policies.If you go through the premium options you will find how many payment option and they have . Moreover ECS will only considered if you have one policy through that particular. I'm staying away from my home state . This is making life difficult and policy lapsed. Is that LIC wants . try the option of complaint registration and it wont work on their website .