Lifestyle Lift
Reviews and Complaints

they overdosed me when I was suppose to be awake, I still have the jowel problem, they made my eyes look worse, I have little knots in my neck from stitches, my ears where not stitched and had to be opened to heal somewhat normal, one scar is still to visible. They fired to doctor, not sure why. they agreed to redo my eye lids, as now I was afraid to redo the rest, so I didn't ask. now after scheduling my vacation and my daughter is coming to town, they say the doctor is on medical and don't have anyone else to fix the problem. they want to send me 2 and4 hrs away to cleveland or chicago and can't even tell me that it will be the same day. I found out about this by calling there myself. they where not going to call me till 2 weeks prior to. what can I do?

I am also a victim of the Lifestyle Lift procedure and the inexperience of the doctor doing it. I was promised quick, easy, pain free results. Instead I suffered excruciating pain, developed thick, keloid scars all around my ears and neck and just had to undergo extensive surgery to try to fix the horrible mistakes that were made. I spoke to the Kadanoff & Kadanoff, PLLC [protected] in NY and they are helping me sue the company and the doctor for all the pain they have caused me. I hope it will make the company and the doctor change this procedure or how it is performed so no more women have to suffer!
April 4, 2012 M.R. New York Gal

I am going to sue! Several weeks ago I went to Lifestyle Lift for a neck lift. I paid the exuberant price of $6, 500, suffered through over 500 stitches and experienced weeks of agonizing pain all for nothing. Right after the surgery I was veyr swollen, but I thought this was normal then, then the swelling finally subsided, my face was back to normal, just as it was before I even went into surgery! I went through all of that only to get zero results!

I went back for a follow-up appointment and the surgeon said he didn’t pull my skin tight enough. Now I was truly on the warpath, because I had to fight to even get this follow-up appointment. I phones the offices multiple times and no one would take my call, so I called my surgeons cell phone and finally set up an appointment time. The surgeon was very reluctant to see me and barely stayed long enough to hear my complaint. I do not think he cared at all! He definitely wasn’t interested in helping me, just in sending my on my way. He dismissed me with fake kindness and practically shoved me out the door.

I am extremely dissatisfied with the service and care I received and am in the process of looking for a malpractice attorney to sue Lifestyle Lift. They won’t get away with this, not if I can help it!

I went in to have a mini-facelift that was supposed to remove my jowls and tighten up my lower face. After the swelling went down I could see no difference in my face and went back to the doctor to show him and was basically ignored. My sister had the same procedure done the same day with the same results. She went back with me 60 days later and we were left sitting in a room for a long period of time, and finally just left the office. We then did what we should have done before and that was go online to check this company out. Boy we were shocked to see so many complaints aganst this company! Surprisingly no one has done anything about it so I decided to try to change that. My sister and I are considering filing a claim against them in Small Claims court and would appreciate any advice you could give us. I did notify the BBB about this but was told they could not help me. They referred me to a medical website which I tried to contact, but never received any reply from them. The BBB did have some complaints about this company but I don't know for sure what they were. I would appreciate your feedback on this.

This company needs to be shut down! I had my lower LSL 8 weeks ago, and already I am dissastified and am looking for a lawyer. I am in pain, I have numbness from my neck lift. At first I was so swollen I thought it was going to be ok. Then after all the swelling west away, my face returned to the normal state before the surgery. I paid $6500.00, had over 50o stitches, excruciating pain for weeks, 4 weeks of down time. Same story as everyone elses's. I thought I had a good board certified surgeon, but I was wrong and he told me he didn't pull my skin tight enough. I learned that in a 7 week follow up visit I had with him, in which I had to pull teeth to get. The office, after three different days of calling, never returned my call. I called the surgeon on his cell phone and got an appt. in the Maitland Office, which is where I had my surgery. He did not want to help out at all and sent me out the door after "smoozing" me over with some kind words. I am now looking for an Attorney in this area to sue LSL. If anyone has the name of a malpractice Attorney, please send it my way, as I am on the warpath! Thanks!

One just has to look at the ads for Lifestyle lift, both on TV and on the Internet. The TV ads have been shot with either gauze or vaseline smeared on the camera lens to impart a softer, younger look. And the Internet before and after ads have been shot differently - the lighting and the poses - to exagerate both the before problems and the after improvement. With this kind of deception from the onset, I wouldn't let them touch my face.

The vast majority of Lifestyle Lift doctors are DOs (not even MDs) and are NOT Plastic Surgeons. David Kent is the founder and he is a DO. Gordon Quick is their CEO, and was alleged to commit sexual battery and harassment when CEO for a non-medical company in MO (ref. Google search) Their doctors themselves have very weak credentials and there is not a single credible doctor in their organization. In addition to several Lifestyle Life deaths, they have had several life-threatening infections including Methicillin-resistant Staphylococcus Aureus (MRSA) because they don't sterilize their instruments; their surgeries take place in an office room. They should be shut-down. Any harmed patient should contact their state medical board and also the Florida Attorney General who is doing an investigation.

I had a LSL in 2006. I was told by the consultant(non medical personnel, that I was an excellent candidate. She showed me the incisions would be in the ear, possibly extending a bit into the fild, a small incision in front of the ear. I was given a high sales pitch& offered a nice discount if I signed then.I was told you could go back to work the next day& it was a minimal procedure that takes 7-10 yrs off your face& lasts approx. 10 years. What I was given was incisions all the way around my ears. My left earlobe was pulled down, misplaced& sewn to my face. I have been to Dr after Dr to get the searing/tearing pain resolved. No-one has yet to help me. LSL does not have in writing what the procedure entails. WE are told by the consultant& Dr. This is so wrong. Their infomercials on TV cleverly minimize the results, the pain, the procedure itself. I was never marked before the procedure& had no aftercare. LSL just wants to get you in, get your money& forget about you. That's been my experience& the experience of over 50 girls having this done, that I personally email that I met on Realself.com. Be aware if considering this. Check out you DR. Be very clear in having them tell you where the incisions will be. Be sure they are board certified Plastic surgeons. Not many are still with them, I hear.The lift lasts for many just under 6 months.There are many shots put in your face & the procedure is very scary. Again, please check out your Dr& ask all the right questions. Many were left with horrible pain, many with big ropey scars& many have misplaced and/or pixie ears. Be careful. There are some good Dr's associated w/ them, but I don't know where. I have seen posts of a few happy people. In my case& many others we were all told a small incision& got lower facelifts. They do not keep personal surgical reports or even log us calling back in upset. The Dr's frequently do not return your calls. I was not given a pressure bandage to help w/ the swelling/ Most real Plastic surgeons are finally beginning to talk out against this corporation& it's not pretty.

I accepted a deferred payment plan. The staff gave me a instruction to pay $400 every month. I followed thru by paying exact amount on time. The month prior to the last payment the financing company send me the bill for $600. I have not noticed the difference in number and paid $400 as per usual bill. They charged me $803 for this.
I believe it is a deliberate deception scheme of which doctor Small is aware and benefits from.

If it sounds too good to be true...we all know the rest. Recently I "took their ad bait" and made a consult appointment. The person I talked with was a trained semi-high pressure sales rep, obviously calling from a centralized "boiler room" operation. She said I could only get the info packet and dvd by coming in for a free consult. Though doubts had already started, I made an appt. Two overly friendly appt. reminders followed, also from a boiler room operation. After looking up what meager info there was on the doctors, too many things didn't feel right and I cancelled. Almost immediately I got calls from the original contact person, urging me to keep the appt., reaffirming LSL's claims of 1 hour, minimal discomfort, etc. Then she said, "Does canceling have anything to do with 'all that false misinformation on the internet?'"What?!

I hadn't read the net reviews since I was just going for info, and had in fact more or less decided it all felt too creepy. What an enlightenment! Why are these people still in business, still allowed to make these overblown promises and outright lie? And to offer discounts if the patient signs on the line right then and there? That should be anyone's cue to make a break for the exit and never look back.

Thank you all who posted complaints; I wish you well and hope you can find some remedy. Don't believe ANYTHING that remotely smells like high pressure sales. Reputable REAL doctors wouldn't do that. Thank heaven I followed my instincts in the first place.

Sept. 2008. I had surgery, I still have numbness around my ncek and chin and they are still scarred. I still have soreness in my chin from that scar. It took me aproximately 3 months to recover from original bruising and swelling following surgery and It it still hurts . I watched a long presentation before my procedure and several times they quoted " Lifestyle Life lasts a lifetime" my problem with this, is that it has only been 2 and a half years since my surgery and the problem with the specific neck sagging they claim to specialize in, is back! How is that my lifetime? My daughter sat in on the presentation with me, we watched them state with several post surgery testomonials, that there was minimal to no scarring. However, this is not the true case. My scars are visible and uncomfortable. Even my daughter stated herself, during the presentation "Wow, Mom I know its expensive at $6000.00 dollars but its sounds great, if it lasts forever like they stated then you should do it! Well not including the travel costs I paid to go through this My daughter had to go with me becasue they said I could not take care of myself, Since the closest location to me was in seattle it was more expensive than I wanted, and 2 and a half years later, my daughter and I even noticed how the facelift procedure they promised did not hold true to their claims! Therefore, I would like anyone to contact me regarding a Class-Action Suit for at least what they financially cost me. It would not hurt however, for other surgeon's who perform this type of procedure to try to convince me that it will ever do any good! I would not go through this again, It was horrible! They only used a local antesthetic, and I felt and heard many parts of the entire surgery! I am traumatized because of this precedure! **I will upload pictures of proof soon***

I used to be manager in one of the california's lifestyle offices. I was a witness to how dangerous lifestyle lift practice was. They trick people into thinking they have a non invasive procedure. What poeple really get is a substandard face lift in a poorly controlled offices. Patients has a lot of pain during the lifestyle lift procedure. Infections were high due to non sterile operating rooms and instrument. A lot of patients did end up in emergency rooms. Many of the patients ended up with severe scarring due to poorly trained doctors. Non of their doctors are plastic surgeons. Save your life and money.

I watched the infomercial, and was intrigued. I called for the free information packet, but was persuaded to come in for free consultation. I reluctantly set an appointment, and then googled Lifesytle Lift. Thank god for the internet and sites like these. I read all the terrible reviews, and called to cancel my appointment. I told them that I was cancelling because of the terrible reviews. They treid to talk me out of cancelling, but I was adamant. Best of luck to all the victems, and thanks for sharing.

Went for a "free" consultation to discuss the services provided. Also discussed fianancing options. After reading these reviews decided not to do it, but found out they had opened up an account for $2000 without my knowledge or consent! Had to file dispute with the finance company, and have made numerous calls to the corporate and local offices where I am told the manager /consultant are "in a meeting" This is FRAUD and I have filed additional complaints with the BBB and Dostrict Attorney's office while waiting for a "refund" for goods and services that I never signed up for.

Don't believe the hype. This firm markets to women who are starting to age promising a rejuvenation of your face. What it is: a marketing scam that will leave you scarred for life. This particular type of facelift is a cookie cutter, lower 1/3 of your face addressing drooping jowls and neck problems. Dr. Kent, the founder was recently fined $300, 000 dollars for cyber posting by the State of NY (employees posting good reviews and websites like they are customer, oh so happy customers) which is misleading and drives traffic to satellite offices all over the United States. Want more info go to realself.com and look up Lifestyle Lift.

I have had a full face lift under general anesthesia. All I have is a tiny little scar underneath my chin. It lasted 10 yrs. & then I went for a 2nd one. It's been 5 yrs. & counting. If I want to look even more refreshed, I go to my dermatologist for some Radiesse injections & I look like a million bucks. I have a salon & 3 of my customers had the Lifestyle Lift. They looked okay for about 1 month, then their faces fell to what they were before. Yuck! The prices of a full face lift are going down. I can't believe a review of a patient that said she paid $6, 500 for a LifeStyle Lift. That's outrageous! It should be called a Lifestyle Fall, cause that's exactly what's going to happen to your face. I don't care how old you are. Save your money, find a good surgeon, I go by recommendation & get the real deal. You won't be sorry. Good Luck ladies (& gents).

We all know that plastic surgery is elective sugery and doesn't warrant much sympathy when things go wrong.cause of my job needing to be younger looking, so I could compete with the younger people, I need work too, staying young and fit gets the job. I decided to go to lifestyle Lift. The commercial on TV made my decision much easier. No wait to heal, one hour sugery, amazing changes, and easy procedure compared to typical face lifts. Wrong! I never felt so much pain in all my life just as everyone says the needle they put in your face feels as though your being stung by several killer bees. Your feeling and hearing everything because they consider you cattle, roll them in roll them out but they make sure they get your money first. I took over a year to get over the horrible pain of this surgery and to this day I'm still infected. I have developed as many other women have bumps and cysts under my skin. I have taken many antibotics only to remain infected. I returned to have a second surgery on the infected area only to go home develop a pus sac on the lobe of my ear. I'm actually worse. I'm frightened becasue my only alterative is with these people. They don't give a damn about you after they recieve your money and I actually paid more for more procedures and I look as old as I did before the surgery. Absolutely no results! I'm scared that I'm not going to beable to fight this infection much longer as the antibotics are taking there tole on me. I recently told Lifestyle lift goodbye and have decided to go to my local surgeon with no complaints. He isn't sure he will beable to help me either. Please listen when we tell you to run from this procedure. I don't have any extra money fro another operation. That's no concern of there's. I could go on and on about this place of hell becasue so much has happened. It was the worst experience in my life God help me I'm tired of hurting.

The 'Manager" told my husband and me that we were both perfect candidates for lifestyle lift. She told us it would take about one hour and we would be out and about and back to normal activities the next day. She said there would be a small incision in front of the ear that would be hidden. She used her fingers to pull back our face and neck area to show us the results we could expect.
They also try to sell you many 'optional' procedures at this point (eye work, etc).
We both did opt for the optional liposuction of the jawline to maxmimize the benefits of the procedure.
I had my procedure first and my husband's was scheduled for a week later.
The procedure was horrific and scary.
The sights, (huge needles, the fat being lipoed from the neck passing right in front of your eyes),
The smells, (burning flesh and blood from cauterizations),
THE LACK OF PROMISED SEDATION, (given 1 small valium just minutes before they started the procedure, promised I could have more if needed, never given another one despite repeated requests during the 3 1/2 hour procedure)
The pain from numerous and repeated facial injections that were like burning stings around the face and ears (I lost count after 20 injections). The numerous injections also caused my hands and arms to tremble and shake, and my heart to start racing, which they said was "normal".
THIS WAS ONLY THE BEGINNING OF MY HORRIBLE EXPERIENCE
My 'less than 24 hour recovery', took weeks!
I was basically bed ridden for a week, with pain and swelling (I called each day, they said the swelling, heat and pain were 'normal', upon return for removal of stitches, they found I had developed a bad case of cellulitus!).
I couldn't go out in public for over 3 weeks, and then had to use a lot of 'camoflage' to hide the swelling and bruising that was still very apparent.
My final results:
BARELY NOTICEABLE 'IMPROVEMENT'
LOPSIDED EARS AND JAW LINE
SWOLLEN SCARS
LUMPY SCARS BEHIND MY EARS (STILL - 3 YEARS LATER)
SHOOTING PAINS AROUND MY EARS FOR OVER 2 YEARS
(painful to use a phone or headset)
NERVE DAMAGE

Their follow-up - GOOD LUCK WITH THAT!
It took over a year to get to see the actual Doctor again,
and he offered to 'FIX' it for me - at his private practice, for a
cost of over $9, 500.

AVOID AVOID AVOID!

BTW - after my fiasco - my husband canceled his procedure that was set for the next week (he was still taking care of me!).
He was denied a refund of his deposit - despite the manager's
assurance that he could have a refund at 'any time' if he changed his mind after my procedure.

Looking back, their operation reminds me of the snake pit of a time-share sales office.
Offers of discounts if you signed up right then and there, lots of smiling faces and promises, but once you give them your money, they don't want to hear from you again.