I had refinanced w a small company that then sold to these two companies apparently. I was in the process of refinancing and I came down w Covid on Thanksgiving day 2021. Mind you I had never missed a payment on anything in my life and my credit report showed that to be true. But I got deathly sick and was put on short term disability and I am single so no one was taking care of my finances for the 6 weeks I was off. When I began to feel better I reached out to them about my missed payment and they were the only one that would not work w me. They refused to go forward w my refi even though I was down to just signing the papers when I got sick. I also have proof I was on off work and on disability at the time. Since then they have ruined my credit. Say I owe them money in which I had an accountant look over and he agreed nothing they say or do makes sense. They have close to $700 of my overage from last years escrow account plus 600-900 in unapplied money. They are also charging me PMI but even on their website it states I do not have PMI insurance on my loan. I had to homeowner claims this year & I am stuck unable to get my home repaired due to they want me to sign the checks and send them in the reg mail to a post office bx of their, which I will not do since they are frauds. Also they have it in their by laws that insurance company's must only put the homeowner and their company on the checks .. They will not allow me to add the restoration company or the company doing the work on the check. The list goes on and on as to the poor business ethicacy these two companies have. They have several class action lawsuits going on right now and the BBB has nothing but horrible reviews and peoples story that are so similar to mine. These two companies MUST BE STOPPED