Menu
For Business Write a review File a complaint
London Weight Management

London Weight Management review: Product and treatment

S
Author of the review
3:00 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been attracted to visit the slimming center is due to the contest shown on social media. For the first visit, i was being interviewed by the nutritionist and briefed on the condition of my body. She request to take an unshirt photo photo for me to have a clearer picture. After that, she suggested to try on their slimming treatment that i was choosing earlier from the contest. However, i was asked to pay for around RM780 for extra booster to be use with the treatment which is not free trial as in the contest.

After take some thought, i decided to have a try on it. After the treatment, i was being briefed by the Chief Branch Manager regarding become their model as she say she saw my potential to lose weight and offer me a pacakge of 30 times treatment and few others benefits after i finished the final interviewed by the HQ. The 30 times treatment cost me around RM17K which my credit card is over limit. They also recommend me to just sign up additional credit card to cover which i finally also agree.

After sign up the additional credit card, i was then introduce to take their coffee and dietary food which guaranteed that can boost my metabolisme as the nutritionist calculate my metabolism is very low around 30% as my age now is already 36. So the information was being implant to me to increase the metabolism so that my weight can lose faster as there is not much changes since the first treatment. I was reluctant to purchase due to the cost is very high. They offer a “promotion” price to me as i am the model for them with 50 boxes coffee and 20 boxes of dietary food as free gifts which cost me around RM19K. They finally persuaded me to sign up for the producted as well.

I have been try to consume the product for several weeks and found out my digestive system is not really comfortable with the products and makes me bloated and suffer which i cannot sleep well at night. I highlighted this issue to the nutritionist and request to stop and refund but then she just advice me to reduce the dose and monitor again. I take the advice and monitor the results still the same. She then advice me to stop consume for a week and change to a diet slimming soup for a week since my weight is no different after few treatments and product taking. However, they just avoiding to refund for my request on the product.

After 7-8 times treatment, they just starting to find another way for me to lose weight as they suspected my detoxifying system not functioning well. Every times burn the fat but not release to outside. So they gave a free treatment with heat blanket and some Ramadhan free treatment ehich i was lucky enough to choose the detox treatment. After the detox, there is some weight lost around 1.6kg and then here it comes again. The nutritionist start to talk about the detox treatment which look like i am very needed and is it also need to be subscribe is package of 50 times treatment with “promotional” price RM20k. After few experience before this, i harded my head and say NO to the offer and request to substitue with currect treatment or product that i was not able to cancelled. The manager tried to convice me to take the offer by offering me to cut half of the product cost and use for the detox treatment but the balance still need me to pay extra RM10K.

I felt frustrated when i highlighted that my stomach bloated issue is not being considered to cancelled the product which i think is totally not suitable for me where my digestive system is sensitive and suspect lactose intolerant.

Claimed loss: RM30000

Desired outcome: Please refund and wish to stop current treatment as well.

Confidential Information Hidden: This section contains confidential information visible to verified London Weight Management representatives only. If you are affiliated with London Weight Management, please claim your business to access these details.

Resolved

The company agreed to stop the package and compensated the remaining amounts charged from my credit cards after being brought into local tribunal council before the trial conducted.

0 comments
Add a comment
  1. London Weight Management Contacts

  2. London Weight Management phone numbers
    +60 326 141 234
    +60 326 141 234
    Click up if you have successfully reached London Weight Management by calling +60 326 141 234 phone number 2 2 users reported that they have successfully reached London Weight Management by calling +60 326 141 234 phone number Click down if you have unsuccessfully reached London Weight Management by calling +60 326 141 234 phone number 11 11 users reported that they have UNsuccessfully reached London Weight Management by calling +60 326 141 234 phone number
    Malaysia
    +65 62 221 234
    +65 62 221 234
    Click up if you have successfully reached London Weight Management by calling +65 62 221 234 phone number 1 1 users reported that they have successfully reached London Weight Management by calling +65 62 221 234 phone number Click down if you have unsuccessfully reached London Weight Management by calling +65 62 221 234 phone number 1 1 users reported that they have UNsuccessfully reached London Weight Management by calling +65 62 221 234 phone number
    Singapore
  3. London Weight Management emails
  4. London Weight Management social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
London Weight Management Category
London Weight Management is ranked 48 among 61 companies in the Weight Loss category