Lunch Actually Group review: Poor response & waste of money

I have experienced most of the complaints shared by others above. Biggest regret is to not have read these reviews earlier. Have to call and beg for response from their office and the calls always come back at least 1 day later or longer, usually with the same excuses. They don’t have the matches and after more than a year, they have only arranged 3 matches (each time only after I have chased them, a “great match” will miraculously appear. If you don’t chase them, they will not be actively searching for you. It is a waste of money and drain of your energy, as the process will make you very angry that you have paid so much (I paid VIP). The team is unable to explain to me what sort of VIP service they have provided for me.

And I agree with one of the comments above, everything was nice and sweet in the beginning, but after the first date the relationship with LA just turns into a NIGHTMARE simply because they just either ignore you or because they simply cannot deliver and have to come up with all sorts of excuse and delay tactics to cover up for the lack of quality and service. Save your money and dignity, stay away from Lunch Actually.