Magbridal
Reviews and Complaints

This website magbridal.co and the whole team ruined my wedding! OMG, they send me trush and act like they don't care- it's ridiculous! I waited and waited and they didn't want to send me any Return Authorisation form so that I could get my money back. What kind of service is this, huh? People, please please pleeeeease trust me and don't shop from magbridal.co, it's a scam!

Unfortunately, I had to learn the hard way, and as if it wasn't enough, I didn't receive any tags or invoices with the package...like what? Don't make the same mistake I made or you will just end up disappointed and broke like me!

I have attached some pictures of the dress I received and the one that I wanted from magbridal.co, take a look and you will see what I mean. It's clear that they just don't care about providing quality products or customer satisfaction; it's all about money for them.

In conclusion, magbridal.co are simply a bunch of thieves and liars who will do anything to get your hard-earned money. So please, avoid them at all costs like the plague!

If you're thinking about purchasing a dress from Magbridal, do yourself a favor and stay away! The gown that I was sent was completely different from what I had envisioned and trying to get a refund seemed like a bad joke. The customer service team was unhelpful and unresponsive, leaving me feeling taken advantage of.

To make matters worse, the invoice that came with the dress stated a vastly different price than what I was charged. Instead of the $150 I was expecting to pay, the invoice showed that the dress only cost $50. This type of deception is completely unacceptable and left me feeling disappointed and angry.

As if that wasn't enough, I also received another invoice for an additional $20 in taxes. This was just the icing on the cake; I couldn't believe they were trying to charge me more after all of the issues I had already faced.

Overall, my experience with Magbridal was extremely negative. I would not recommend their services to anyone.

Magbridal is not a company that I would recommend purchasing from. Just like JJ House, they seem to play games when it comes to returns. It's quite frustrating that they don't provide return addresses, and when you try to get their address, it takes an act of congress. Even after many emails and providing a picture of you in the product as well as measurements, they still don't respond or accept returns.

It's disappointing to see that they want to do business in the US market and sell online but don't take the time to learn from Amazon or Macy's return policies, which have become the norm. I suggest holding off on buying from either place until they change their return policy. You don't want to be stuck with something that doesn't fit or is the wrong color.

Not only is their return policy lacking, but their service time is also slow. It's clear that Magbridal needs to work on the needs and concerns of their customers. Until they change the policies and provide better service, I would avoid purchasing from them.

This here dress from Magbridal is really, really nice. Like, it's so pretty, just like in the picture. And, like, the train is longer than I thought it would be, but that's not a bad thing, right? When I heard some of the stories 'bout buying dresses online, I was, like, so worried that the dress wouldn't be good. But I was lucky, cuz the dress is exactly what I wanted. There's a lot of material and it's, like, really heavy, but that's kinda cool, right?

There is one thing that I don't really like about the dress, though. It's the white material that's see through around the neck and shoulders. Like, it's really super white, so it sorta sticks out on my brown skin. I might have to get it altered or something. And, like, it doesn't fit me so great on top. It's like, way too small. But still, like, overall it's such a pretty dress.

Magbridal is a company that operates several websites, and unfortunately, my experience with them was less than satisfactory. I found their customer service to be quite lacking, as they barely responded to my emails and when they did, they asked me the same questions multiple times. It was almost as if they were hoping I would eventually give up and stop contacting them.

After waiting anxiously for the dress I had ordered to arrive, I was deeply disappointed to find that it was nothing like the photos on their website. The dress came in a filthy, stained bag and was completely wrinkled. In addition, there was a strange 10-foot trail that seemed to be made of fabric that was completely out of shape.

I have been trying to get a refund from Magbridal, but so far, I have had no luck. I will continue to try to get my money back or, at the very least, receive a wearable dress that matches the photos on their website. In conclusion, I must say that my experience with Magbridal was quite vile and I would not recommend them to anyone.

I recently had an experience with Magbridal and unfortunately it wasn't the best. I received my order of dresses and unfortunately they didn't fit me as I had hoped. I was disappointed to find out that they were not custom made, but rather off the rack. However, when I contacted their customer service team about returning the dresses, they told me that they were made especially for me. This confused me because I never gave them my measurements.

To make matters worse, they wouldn't let me return the dresses even though they still had the tags on them and were never worn. To add insult to injury, my account showed that the dresses were still "in transit" even though they had obviously been delivered. I also found that they asked a lot of questions in hopes that I would give up, and I had to answer the same questions over and over again. It was incredibly exhausting to deal with them, especially because their customer service team typed in broken English.

Despite all of the issues I had, I am not giving up. I still have hope that Magbridal will come through in the end. However, it's obvious that they write their own 5 star reviews because their emails are written in broken English just like the reviews. I may have had a negative experience, but I hope that others have better luck than I did.

I had a really bad experience with magbridal.com. I wanted to buy a beautiful wedding dress from there for my big day, but unfortunately, it was a terrible decision. When I finally received my dress, it was nothing like what I was expecting. The color was off, the sizing was completely wrong, and the quality was terrible. I was so disappointed because I had spent over $350 on the dress, and it wasn't even worth $10.

When I tried to contact their customer support team, they were extremely unhelpful. They didn't want to take responsibility for sending me the wrong dress, and they refused to give me a refund. They only offered me $10 for the trouble I had to go through. It was outrageous!

I had specifically paid extra for them to take accurate measurements and to make sure that the dress I received was exactly what I had ordered. But they clearly didn't care about that, and they just sent me whatever they wanted.

I wouldn't recommend anyone buying from magbridal.com. They are not a serious business, and they don't care about the satisfaction of their customers. They are just in it for the money, and they will do whatever it takes to get it. Please, learn from my mistake and don't buy from them if you value your time, money, and wedding dress. You will regret it if you do!

Hey there! I recently bought a dress from the website Magbridal (magbridal.com) and thought I'd share my experience with you all.

Firstly, I want to warn you all to BEWARE. My order was for a dark purple dress, but what I received was lilac! Can you believe it? I was so disappointed and immediately contacted the company to request an exchange for the correct color. Unfortunately, they refused to do so and instead offered me a measly $14 as compensation.

What really annoyed me was the email they sent me when I asked for an exchange. It read, "Here the dressmaker tailored the dress with color code, not color name. And you know that different people have different color definitions. Even with the same fabric, the color definitions will be different. Thanks for your understanding." Uh, excuse me? If I order a dress in a specific color, I expect it to be that color, no matter what "color code" the dressmaker may be using.

Despite the fact that the dress was newly made and the company didn't have any stock, I still felt they should have offered to exchange the dress for the correct color. But nope, I was stuck with the lilac dress and $14.

I do want to mention one positive thing though - the company did at least offer me a discount on my next purchase. But honestly, after this experience, I don't think I'll be shopping with them again.

So that's my experience with Magbridal. Beware of ordering from them, especially if you're very particular about the color you want. And even if you do run into an issue, don't expect them to be very accommodating.

I want to warn everyone about my experience with Magbridal. My daughter is getting married soon and I was looking for the perfect outfit online. Unfortunately, I stumbled upon this company and my nightmare began. It took them a month to deliver my order which was already a bad sign. When it finally arrived, it was squeezed into a smelly and dirty plastic bag - I was completely shocked by the lack of care that was taken in packaging the product.

To make matters worse, the quality was terrible. The lace top was missing a few strands and the zipper area was frizzled. I immediately contacted them with my issue and asked to return the item. Their response was frustrating and unhelpful: they asked me to provide pictures of the areas that I felt were not good enough. They also requested full front and back pictures of me wearing the dress and my bust, waist, hip, and shoulder width. The correspondence went back and forth for over a month and they still wouldn't refund me the full amount. They only offered me a refund of 8% (which amounts to $8.70) as a gift.

I was disappointed in the poor quality of the dress and even more disappointed with their customer service. I decided to donate the outfit instead of returning it because I didn't want to deal with them any longer.

In conclusion, please be cautious when ordering from Magbridal. Their items might not meet your expectations and you might not be able to get your money back. Save yourself the time and the headache and look for a more reliable online store.

OMG, I can't believe my experience with Magbridal! I placed an order for a dress on their website on Aug 18, 2019, and was charged for it on Aug 21st by their third-party company. But guess what? I never received my dress! When I finally decided to reach out to the company on Oct 2nd, I received a response from someone named Shiny from Customer Care Team.

Let me tell you, this response was NOT helpful at all. Shiny apparently wanted me to email them a copy of my passport and credit card information! Umm, excuse me? I'm not going to send my personal information through email to anyone! And why didn't they tell me about this issue sooner? It's been over five weeks since I placed my order and I had to follow up with them just to find out about this issue!

To add insult to injury, I asked for a refund and they were not forthcoming with it. They claimed there was an additional fee of US$60 to cancel my order. And get this, they only offered to refund me US$195, even though they charged me more than that! I asked if they received my payment and they still haven't refunded me a single penny!

Honestly, I would never recommend this company to anyone. Sure, I've heard of people having positive experiences with them in the past, but I wouldn't take that chance. I don't trust them and I wouldn't want anyone else to go through this hassle. Magbridal, you need to do better - this is NOT okay.

Yo, so I wanted to share my thoughts on Magbridal. I ordered a dress from them and it did arrive on time, which was pretty dope. However, when I opened up the package, the dress was supposed to be navy blue but it was straight up white. Like, come on man, how do you mess that up?

Anyway, I was pretty pissed off about it so I took a few pictures and reached out to their customer service team for help. But do you think they even bothered to respond to me? Nah fam, they left me hanging. So now I'm stuck with this white dress that I ain't never gonna wear.

Overall, I gotta say that I'm pretty disappointed with Magbridal. Their lack of communication and messing up the color of my dress has left a bad taste in my mouth. Probably won't be shopping with them again.

Magbridal is a good website. I liked it. I bought a dress and it was ok. It didn't fit perfectly but it was alright. I had to pay a lot for shipping and it took a long time to come. But I think it's worth it. The dress was pretty and I got a lot of compliments when I wore it. I do wish they had more sizes though. It was hard to find something that fit me just right. But overall, I would recommend this website to anyone looking for a nice dress. It's not the best but it's good and it's affordable.

So my bridesmaid had to go buy a separate dress and spend more money. I also ordered a veil from them and it was cheaply made and had loose stitching. Not to mention, the shipping took forever. Overall, I would not recommend Magbridal for any bridal needs. They may have decent prices, but the quality and customer service are lacking. Unfortunate experience, but hopefully others can learn from it.

So, I decided to try and buy a nice dress for a formal event that I had coming up. I came across magbridal.com and thought it looked pretty promising. I submitted my measurements and ordered a dress that I thought would be perfect for the occasion. Well, when it finally arrived, the dress was sadly not what I expected. It was poorly made, and worst of all, it was nowhere near the measurements I provided. I tried to contact the company, but they were not helpful at all. After some research, I found out that I was not the only one who had faced such an issue with this site. Obviously, I was not happy with the product or the service provided and I needed to take action.

This is when I decided to dispute the payment with my credit card company. Thankfully, they were very understanding and gave me my money back. However, the whole ordeal was very disappointing and frustrating. I do not recommend shopping at magbridal.com as it is not a reliable site for purchasing formal clothing. It is wiser to explore other options available online or visit a physical store nearby. Remember, not all online shopping experiences are positive, and always be cautious when ordering from a new website.

Magbridal got some good clothes out there, but their customer service is not what it's supposed to be. I sent the correct measurements for an outfit I wanted, and it came to me quick on a snap. But when I tried to put it on, it was 2 sizes too small, which is no good for me! So, I tell them the situation and what do they do? They don't wanna help me out and fix it, or even give me my money back! Instead, they give me a $15 coupon for a future buy. But listen up, the truth is that I won't be coming back after how they treated me on that one. By the way, this outfit cost me $162 bucks! Can you believe that? So, if you're thinking of buying from Magbridal, remember this story. Just be careful, ya never know how you're gonna be treated if anything goes wrong.

So I decided to order a dress from Magbridal for my daughter's wedding but was left disappointed with my experience. The dress arrived bigger than expected, which was frustrating. Not only that, but the quality of the dress was poor and the material was cheap and cheesy. Unfortunately, my order wasn't a custom one, and when I tried to get a refund, they offered a mere 10% of the total cost which wasn't worth it.

I would suggest not going through with ordering through Magbridal as they don't seem to be helpful with their return policies. You can find other websites out there that have better return options which will save you time and money.

So, I went to this website called Magbridal and ordered a prom dress for my kid. She was super excited to wear it and I was super excited to see her in it. But when it arrived, it was not completed properly. There were no beads or lace in certain spots and we were really disappointed. But we thought, hey maybe they just forgot to finish it, we can fix it.

So we contacted them and they sent us the beads, lace, and bra cups that were supposed to be sewn onto the dress. And guess what? We had to sew it on ourselves. Can you believe it? We ordered with enough time for it to arrive, but it came the week of prom. My kid was devastated.

We asked for a return or refund, but they just kept giving us the runaround. It was so frustrating. We ended up having to run out and buy another dress, which was super inconvenient and also cost more money. I'm so disappointed and angry that we wasted $150.00 on this.

I honestly don't think I'll ever order from them again. Their customer service is terrible and their product is even worse. It's so frustrating because my kid really wanted that dress and we thought we found a good deal, but it ended up being a complete waste of time and money. I would not recommend anyone shop with them.