Magsconnect’s earns a 5.0-star rating from 6 reviews, showing that the majority of magazine subscribers are exceptionally satisfied with subscription service.
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Magazine subscription ordered from MagsConnect never delivered
Magazine subscription ordered from MagsConnect never delivered.
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered a magazine subscription (***) in December
We ordered a magazine subscription (***) in December . We have not received the magazine, have not gotten a confirmation email( not in junk mail) but our credit card has been charged. There is no phone number for customer service. The online contact us section requires a reference number in order to be submitted. No reference number was provided as no email was delivered with a reference number. This, we cannot contact Magsconnect.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought two magazine subscriptions from Magsconnect without order confirmation.
I bought two magazine subscriptions from Magsconnect for $71.94, charged to my Visa on April 8. I haven't received an email confirmation and have contacted the company for order verification. I'm concerned about the delivery and lack of confirmation.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Magsconnect Legit?
Magsconnect earns a trustworthiness rating of 80%
Reliable, but always remember to protect your data.
By resolving 100% of 6 negative reviews, Magsconnect is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Magsconnect.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Magsconnect's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- The website belonging to Magsconnect has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We found that the technical contact email address for Magsconnect is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- We conducted a search on social media and found several negative reviews related to Magsconnect. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- The use of a free email address for contact on magsconnect.ca may be a red flag indicating potentially unreliable or fraudulent activity.
- Magsconnect.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
I placed an order on February 9th/20 for a 6 issue digital magazine subscription (***)
I placed an order on February 9th/20 for a 6 issue digital magazine subscription (***). This was a birthday gift for my daughter. My credit card was charged. My daughter has NOT received any digital issues to date. I included my daughter's email address in the order. She, nor I, received any confirmation email of the order. As such, we have no order # we can reference. My phone calls to Mag's Connect have NOT been returned. The attempts to view the status of the order on-line claim the email address and password we provide do not exist. When we request a new password (which we never had to begin with anyways) the message says the email address given does not exist. They took my money, but we have NOT received our order.
The complaint has been investigated and resolved to the customer’s satisfaction.
Order for Foreign Policy magazine was received by MagsConnect Team on November 27, with reference number ***
Order for Foreign Policy magazine was received by MagsConnect Team on November 27, with reference number ***. Having not received any issue of magazine, I left a message on phone, and got answer saying (quote)We have made a formal request to the publisher requesting the delivery date for your first issue. It may take a few days to receive their response, but we will follow-up with you the moment we have more information (unquote) on April 10. On May 10, I got this answer (quote) As per publisher they processed the order and the most recent print issue will be delivered to the customer this week (unquote). They added (quote) Please note all publishers have their own shipping schedules and some are slower than others (unquote) I replied the same day with (quote)Thank you so much for your help. It's very appreciated(unquote) After seven months of exchange of emails and telephoe conversation, I do not think that MagsConnect Team can meet my expectations, i.e. provide me with 6 issues of the Forein Policy magazine.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a year-long subscription to a magazine on June 11
I bought a year-long subscription to a magazine on June 11. It's October 9, and the subscription hasn't arrived. I've repeatedly contacted Magsconnect for updates since purchase and got a single reply on August 14. They said my order was processed and they'd requested the publisher's delivery date for the first issue. No further communication followed. I demanded a refund by October 6 if no update was provided, but got no response. I've paid in full but haven't received any issues. I insist on a full refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the end of November for People magazine weekly. Only received one issue.
I have sent numerous emails with no response and nothing in my spam.
I want my $ back
Magsconnect Reviews 0
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About Magsconnect
Magsconnect has a user-friendly website that allows customers to easily browse, search, and select magazine subscriptions. The website features a comprehensive list of more than 3,000 magazine titles, covering various topics such as fashion, lifestyle, cooking, sports, and more.
Customers can choose to subscribe to a single issue, an annual subscription, a two-year subscription, or even a gift subscription. Magsconnect offers competitive pricing, often at a significant discount compared to the cover price of the magazine, making it an affordable option for avid readers.
Magsconnect delivers magazines to customers worldwide, and they offer free shipping across Canada. The company has a sound distribution network that ensures swift delivery of magazines and provides tracking information to customers. Customers can also access their subscription and delivery status via their personal accounts on the Magsconnect website.
Magsconnect also has a responsive customer support team that promptly resolves customer queries, concerns, or complaints. Customers can contact the support team via email, chat or phone, and they are always ready to assist. Moreover, Magsconnect has a hassle-free cancellation policy, and customers can cancel their subscription anytime they want.
In conclusion, Magsconnect is a trustworthy magazine subscription service that provides customers with a wide range of magazine titles from various publishers, competitive pricing, swift delivery, and excellent customer service. This makes it a great option for anyone looking for a hassle-free and affordable way to enjoy their favourite magazines.
Overview of Magsconnect complaint handling
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Magsconnect Contacts
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Magsconnect phone numbers+1 (888) 680-6247+1 (888) 680-6247Click up if you have successfully reached Magsconnect by calling +1 (888) 680-6247 phone number 0 0 users reported that they have successfully reached Magsconnect by calling +1 (888) 680-6247 phone number Click down if you have unsuccessfully reached Magsconnect by calling +1 (888) 680-6247 phone number 0 0 users reported that they have UNsuccessfully reached Magsconnect by calling +1 (888) 680-6247 phone number
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Magsconnect addressBox 19507 Cranston, Calgary, Alberta, T3M 0V4, Canada
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Magsconnect social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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